GUILIN CENTRAL PALACE HOTEL

The hotel environment is really nice, but what stood out most was how wonderful the staff were—everyone provided amazing service. After checking out, we went to a restaurant next door for a meal. Since we had quite a lot of luggage, a lovely staff member even helped us wheel our bags all the way to the restaurant. Thumbs up, highly recommend!

We booked a family room, and our little one loved it. The location is fantastic. Through the back door, you can walk right into Dongxi Alley, and the underground pedestrian subway leads directly to Zhengyang Pedestrian Street across the way. It's just a few minutes' walk to one of the local attractions, the Prince Jingjiang Mansion. If you climb Solitary Beauty Peak in the evening, you can catch a stunning sunset. Elephant Trunk Hill, the Sun and Moon Pagodas, and other sights are within a 15-minute walk, and transportation around the area is very convenient. Beyond that, the service was exceptional. Every time we returned to the hotel, whether it was the front desk staff or the housekeeping team, everyone would greet us with a warm smile—such a thoughtful touch. Best of all, they serve afternoon tea every day. If you aren't in the hotel, you can let them know in advance and they'll have it delivered to your room, so you can enjoy it as soon as you get back, which really elevates the experience. There is also a complimentary late-night snack served at 8:30 PM, and the butler thoughtfully checked in every evening to see if we needed anything. What's more, all the snacks and drinks in the room are completely free, including the coffee capsules. If you finish them, the housekeeping staff will restock them—it's truly heartwarming. I brought my mom on this trip to Guilin, and our stay was simply amazing 👍

The hotel is located right next to East and West Alley, which is a great location. The room was spacious and relatively quiet. The staff were very friendly and proactive, offering to introduce the area and help with our luggage. Overall, a great experience.

Traveling with seniors during the National Day holiday, we stayed in Guilin for one night and had a very satisfying experience. We felt completely at ease during our stay. - The room was very clean, and many small details made us feel very comfortable. - The service was definitely five-star: they proactively asked about our check-in time, explained how to explore to someone (me) who hadn't planned anything, guided us on booking boat tickets, and even brought us extra blankets late at night. The service was excellent! - Location: Right in the city center, just outside are the East and West Alleys, making it very convenient for eating and grabbing rice noodles. It's a 5-minute walk to Xiaoyao Tower, and you can follow the Li River straight to Elephant Trunk Hill. We walked everywhere during our day in Guilin. - The view wasn't as good as I imagined, it was a city view. However, the windows were very large. Given the excellent service, clean room, and convenient location, and since we were out all day, it didn't bother us much.

The room is spacious, and the courtyard is very comfortable, making for a pleasant and relaxing stay. The hotel butler was also very attentive. The location is convenient, with the East-West Alley right behind the hotel. It's also very close to nearby attractions.

The room was very spacious and tidy, and the bedding was impeccably clean. I'm allergic to alkaline substances and break out in rashes if there's any detergent residue, but I had no issues this time. The butler and front desk staff were incredibly helpful and warm. There's complimentary breakfast and afternoon tea, and if I missed it, they'd even offer to send a portion to my room. At checkout, they proactively helped me with my luggage and waited by the road for my car. The staff member was lovely and kind-hearted, super thoughtful, and even gave me a small gift when I left, though unfortunately, I didn't have space in my bag. The room slippers weren't disposable but more comfortable rubber ones. The soundproofing was excellent; even though my room faced the elevator, I couldn't hear any outside noise. For someone with neurasthenia like me, everything was absolutely perfect, full marks! The only minor issue was that the internet speed was a bit slow; downloading video files took forever, and there were occasional lags.

Staying at Po Yin · Yi Nian Jian in Guilin truly enhanced my travel experience. This New Chinese Zen-style hotel offers a tranquil retreat amidst the hustle and bustle, with an impeccable location, environment, and service. The location is superb; the back gate leads directly to East and West Alley, and it's within walking distance of Jingjiang Prince City and Xiaoyao Tower. Elephant Trunk Hill and the Two Rivers and Four Lakes scenic area are also very close, making it incredibly convenient for sightseeing, dining, and exploring. Despite being in a lively ancient alley, the rooms are exceptionally quiet, perfectly escaping the urban clamor, ensuring an undisturbed night's rest. The overall aesthetic is an elegant New Chinese natural wood style, exuding an antique charm. The public areas are full of atmosphere, with a tea room and book bar perfect for unwinding. The rooftop terrace offers stunning views of Duxiu Peak and the old town scenery of East and West Alley. The sunset and night views are absolutely breathtaking, making for fantastic photo opportunities. There's also an outdoor pool for relaxation. The guest rooms are spacious and airy, with a Zen-inspired decor. A tatami tea area, tea sets, and a capsule coffee machine are all provided. The Sealy mattress ensures a comfortable sleep. The bathroom features a dry-wet separation and a large bathtub. The mini-bar drinks and snacks are complimentary. The rooms are meticulously cleaned, demonstrating great attention to detail.

The hotel isn't very large and is located on an inner street. It's quite convenient, about a 10-minute walk to Elephant Trunk Hill. The room design has a very Zen feel, and our room type had a view. The customer service team was very attentive and thoughtful. The breakfast selection wasn't huge, but it had everything you'd need. The most unexpected surprise was being able to watch the sunrise from the rooftop pool! Definitely a 5-star review!