Yunlu Hotel (Southwest International Trade City, Guanshanhu District, Guiyang)

I was very tired when I arrived at the hotel that night. When I checked in, a tour group came to get the room card. The tour guide shouted fiercely to get the room card. The sister at the front desk jumped in the queue and gave her the room card. What I want to say is that everything is on a first-come, first-served basis. The tour guide didn’t Quality, don't spoil her, after all, the tour guide has no chance to write a review for you. Then Ctrip has the same price as a certain group, and a certain group comes with free breakfast, which is not available here. I called the front desk in the morning and asked. The front desk said it was given as a gift by **. You told me like this when I didn't understand anything. I thought you were being humorous. (Normally, the person responsible for managing OTA in the hotel notifies a certain group to add a gift message. In fact, the hotel chose to give breakfast to a certain group, and Ctrip did not give it away.) After contacting Ctrip customer service, it was handled in a timely manner. Of course, the front desk thought that the guest did not understand this. The room was worth the price. We were just transiting and saw that it was close to the highway after all. Finally, if the platform information cannot be reciprocal, you might as well download Ctrip to be the exclusive exclusive for a certain group. Why are you selling rooms on Ctrip if you are so inclined to a certain group? You don’t want to give a bad review to the hotel. The hotel rooms are really good, so it’s good for the hotel. The room facilities and equipment are all satisfactory, and the girl at the front desk is also very polite. There is a problem with internal management. How long can you make the team work? The only real thing is to do a good job in ota. The front desk took the initiative to upgrade the room without telling me. I found out when I walked in. This should be informed when checking in. If your room type is no longer available, you should also inform me if you offer a low price to attract traffic, right? There should be no deception in the hotel industry, okay?

The environment is very good. The hotel is very attentive and provides conditioner. The hotel is also very clean. I feel safe staying here.

I chose a hotel based on high ratings, but it should not only have a strong appearance, but also improve its business. I gave my passport to the front desk (two people) and it was clearly written on the passport. I actually asked if I was from Hong Kong. It was like interrogating a prisoner. Again, it felt very uncomfortable, and I had to wait a long time to check in. It's so quiet at night but I'm afraid it'll be noisy in the morning

It feels very safe to enter the elevator and swipe the room card. The room layout is reasonable, novel, clean and tidy. The TV is very clear, the wifi is fast and powerful, the hot water is also very comfortable, the bedding is super comfortable, the self-service laundry is also very convenient, and the front desk service Very good, patient and considerate, the service is very attentive, very suitable for travel and stay.

Hygiene: Clean and quiet. The mattress and pillows are very comfortable to sleep on. Environment: The transportation is convenient, the trade city is easy to visit, and there is plenty to eat. Facilities: The hotel has an open-air parking lot and an underground parking lot, which is also convenient and very close to the bus station. Service: The front desk service is very good and very enthusiastic. The surrounding attractions and travel routes are introduced thoughtfully. The room is also very novel and clean. It is worth staying. Recommended

The first is not a malicious comment, and the second is as follows 1. When checking in, there were obviously two people at the front desk, but one person checked in. The waiting time was long. Asked the other person to help. The other girl ignored it, probably around 15:00 yesterday. I think if you don't help, you should explain it positively. 2. The hotel’s breakfast is as follows, with very few varieties and extremely unpalatable, which is inconsistent with Crowne Plaza’s star-rated hotels. At 8 o'clock in the morning, I told me that there was no porridge, and I won’t offer it anymore. There are only other types of porridge. The noodles in the clear soup can be handled directly by the front operator. Without gloves, they can also fry eggs for other tasks. 3. The air conditioner is very loud! If the wind speed is lower than 24, the wind speed is a little bit higher. 4. The location of the hotel is a bit more remote, so let the helper call the taxi, because we can't stop the taxi. The front desk said that they do not have this service and they need to call themselves. The first response is to refuse, and the second reply is that the front desk is a staff member alone. I think such a big hotel, this should not be enough. It feels particularly bad.

The young lady at the front desk called Xiao Jiang very enthusiastic, the service was very good, and she gave me breakfast. The decoration style of the hotel is very good. The lobby has a light aroma, with comfortable music 🎶, the whole person is relaxed, one I felt very good when I entered the room. The bed was big and comfortable, and the night was very quiet, so I can recommend it for people with light sleep. The breakfast is very rich and the restaurant environment is very good. I feel very satisfied with the overall stay and will come again next time.

Very nice hotel, convenient parking, and lovely parent-child rooms. I especially recommend his housekeeper's customer service, which is very cordial and enthusiastic. The gym is very good. The security of the hotel is very high, and the elevator needs to swipe the card to get to the room. The toilet is smart. The breakfast is also very good. Compared to the other hotel in Guiyang where I stayed when I came back, this one is great! There is no harm without comparison. A small suggestion is that the toilet sewer has a reverberant smell, and the floor mats used by the dolls in the parent-child room should be cleaned up.

I don’t know if it’s a series with Crowne Plaza. This one is similar to the Vienna level, but the price is higher and the location is rather off. Please allow me to complain about breakfast. The taste is average, there is no porridge after 9 o'clock, and the noodle soup feels like water. But I can accept all the shortcomings, because their service is really good, very enthusiastic, I must like it, I hope it can be improved. You will get better and better! I personally think that the most important thing about staying in a hotel is the experience of service. A heart-warming greeting, a gesture, and a help are really comfortable.