Homeinn Plus Hotel (Guiyang Pen Shuichi Dashizi Area) Reviews

Response from Property: 尊敬的客人，感謝您選擇我們酒店並留下寶貴反饋！很高興得知您對酒店便利的位置、工作人員的服務態度以及免費洗衣服務感到滿意，我們會繼續努力為每位客人提供優質體驗。關於您提到的無煙家庭房需求，我們非常重視，目前部分房型已配備無煙設施，您下次預訂時可提前聯繫我們説明需求，我們會盡力為您安排合適的房間。期待您的再次光臨，祝您生活愉快，闔家幸福！

Response from Property: Thank you so much for sharing this heartwarming experience! We are truly touched that you were so impressed by the hotel's attentive service. From proactively washing your clothes in the laundry room to the clean and thoughtfully designed room (automatic curtains, voice-controlled TV for added convenience), and the relaxing hot shower with ample water pressure, every detail was designed to convey warmth. The breakfast desserts were amazing, comparable to those in specialty stores, and the staff's thoughtful gesture of arranging a car and waiting to see you off upon check-out truly reflects our commitment to quality. This recognition is invaluable, and we will continue to uphold these values. We eagerly anticipate your next visit.

Response from Property: Dear guest, thank you so much for your high praise for the Home Inn Select Fountain Cross! Seeing you describe your stay as "excellent" warms our entire team and inspires us. Every detail you mentioned reflects our dedication to refining our service: from the convenient location near shopping and attractions, making your itinerary effortless, to the clean, newly appointed rooms with comfortable bedding for a sound sleep, we strive to provide a foundation of convenience and peace of mind for your trip. We are particularly pleased to have the self-service laundry area with washers, dryers, and complimentary laundry detergent, which effectively solves the problem of laundry during your business trip and provides you with peace of mind. The friendly and attentive service of the front desk lady is a true testament to our commitment to service. Your appreciation of our value for money makes all our efforts truly worthwhile. We have shared your praise with our entire staff, and we are all incredibly motivated! We look forward to welcoming you back to our hotel and continuing to provide you with a worry-free and comfortable stay. We wish you a pleasant stay and a safe journey.

Response from Property: Dear guest, thank you very much for your recognition of our hotel and such a thoughtful review! Our entire staff is delighted and honored to know that you consider choosing us a wise decision. You mentioned the new, clean, and efficient laundry facilities, the warm and responsive staff, the clean rooms and odor-free bathrooms, and the convenient location near the Fountain MRT station. These are all areas we are constantly striving to improve. Making your stay comfortable and convenient is our top priority. Thank you again for your recommendation. We will continue to provide you with the same excellent service and wish you a happy stay!

Response from Property: 看到您説選擇我們酒店是 “最正確的決定”，全家都有愉快的體驗，我們真的太開心了！尤其聽到孩子在童趣滿滿的親子房裡玩得盡興，這份快樂也傳遞給了我們～您提到的餐飲品質高、當地特色味道正宗，地理位置便利到周邊景點步行可達，這些都是我們為家庭遊客精心準備的細節，能被您認可特別有成就感。服務人員主動規劃路線、免費洗衣等服務能幫到您，小楊的微笑服務得到肯定，她和團隊都會備受鼓舞～感謝您的 “必須好評”，這是對我們最大的肯定！我們會繼續打磨服務，期待下次還能迎接您和家人，讓快樂延續呀～

Response from Property: We were delighted to see you say "I highly recommend" and specifically mention "the location is fantastic, just a few minutes' walk from the fountain and the Grand Cross, and convenient for shopping, dining, and taxis." For travelers, staying close and navigating the surroundings is half the battle, and your appreciation for this convenience is what we strive for when selecting a location. The room was "clean and tidy, the bed was comfortable, and the nights were quiet." These details, essential to a truly enjoyable stay, are what we meticulously pursue every day. The front desk was "excellent with their service and free room design," and the self-service laundry was "incredibly practical." Helping you in these areas is the very essence of our service. "Great value" and "I'll choose this place again next time I'm in Guiyang"—this trust is truly inspiring, more than any compliment. We will continue this dedication, and next time you visit, there might be even more worthwhile shops nearby. We can help you find them in advance. We look forward to seeing you in Guiyang!

Response from Property: Dear guest, we are thrilled to receive your excellent review of the Home Inn Select Fountain Cross Branch. This recognition warms the hearts of our entire team, and we sincerely thank you for sharing your thoughtful comments! The "perfect location" you repeatedly mentioned is exactly what we value most – the Fountain Cross and Grand Cross shopping and dining districts are all within walking distance, eliminating transportation worries and making travel easier. This is a value we always cherish. The cleanliness of the rooms and the comfort of the bedding are fundamental to our commitment to providing a "safe stay." We are particularly pleased to receive your positive feedback on our laundry service! Knowing that business travelers value a stylish stay, we've specially equipped our hotel with a clean and user-friendly washer-dryer, ensuring you don't have to worry about changing clothes and can focus on your trip. Your description of this as a blessing is truly a compliment to our service. The friendly attitude and efficient service of our front desk staff are also details we meticulously polish daily, ensuring you feel smooth and valued from check-in to check-out. "I'll stay here again next time" is more precious to us than any compliment! We will turn this trust into motivation and continue to maintain this convenience, cleanliness and attentiveness, waiting for your next return to give you the same comfortable experience ~ I wish you a smooth and pleasant trip every time!

Response from Property: Seeing you say, "I've found a treasure staying at Home Inn Select" has completely captivated our entire team! We're truly delighted to hear you give us a "superb" rating, from the lobby service to the room experience, from the convenient location to the satisfying breakfast. The staff's warmth and hospitality were palpable upon entering the lobby, and check-in was prompt and attentive. They even offered recommendations for nearby restaurants and attractions. We believe that great service is like being a friend, anticipating your little needs and making an unfamiliar city feel instantly familiar. Your comments about the room being "spotlessly clean," the bedding being "soft and gentle," the pillows being "perfectly firm," and "the soundest sleep" are truly commendable. A good night's sleep is our core commitment to our hotel, ensuring you feel refreshed the next day. All the attention paid to bedding and cleanliness is worth it. We're also delighted by the "perfect" location: just a short walk to shopping and food courts, and the subway station not far away, making it convenient for shopping, dining, and catching up on your schedule. A comfortable stay makes a trip more enjoyable. The breakfast is "rich in variety, satisfying every bite," ensuring you leave feeling full and satisfied. This homely warmth is exactly what we want to convey. "Highly recommended" and "will choose again" are two words more precious than any honor. We will continue to maintain this "treasure experience," from the warmth of our service to the quality of our equipment. We look forward to bringing you more surprises next time. Welcome to visit us often. Home Inn Select will always be your safe choice for your travels.

Response from Property: Dear guests, we are deeply touched by your comments! Our greatest joy is to provide timely assistance when you encounter minor troubles and make you feel the warmth of home. The staff will proactively contact the laundry service and inform you of the schedule. These are the daily details of our service, but they can get your attention and recognition, which means a lot to us. The free self-service gym and coffee bar on the second floor are designed to add more convenience and comfort to your journey. Your satisfaction is our greatest motivation. We look forward to seeing you again. We will do our best to create a warmer and more unforgettable stay experience for you!

Response from Property: Dear valued guest, seeing your good comments, our entire team is encouraged! Clean and sanitary environment, high-quality services, free laundry, gym and coffee bar, as well as rich and varied breakfast, from nutritious breakfast to local snacks, all come from our full sincerity, just to give you a home away from home experience. The hotel enjoys a superior geographical location, close to downtown attractions and snack streets, making it convenient for you to travel, play and taste delicious food. Xiao Yang at the front desk will be very happy to receive your praise, which will motivate him to provide better service. Your repeated choice is the greatest recognition for us. Next time you come, we will definitely prepare more thoughtful services for you to make your every stay extremely comfortable!

Response from Property: Dear guest, thank you for your strong recommendation! The hotel is conveniently located and has rich supporting facilities, so that you can easily travel and relax. The free self-service facilities such as the laundry room, gym, and coffee bar are all thoughtful surprises we have prepared for you. The free laundry service at the front desk is also hoped to bring you more convenience. The front desk staff have been working hard to greet every guest with warm service and sweet smiles. Your satisfaction is the best affirmation for them. We look forward to your stay again at any time, and also hope that more friends will come to experience this beauty!

Response from Property: Dear guest, thank you very much for choosing Home Inn and sharing your stay experience! We are truly delighted to see that you were satisfied with our hotel's cleanliness, hygiene, and excellent location. We know that our hotel is close to attractions such as Jiaxiu Tower, Qianling Mountain Park, and the White House, making your trip convenient, which is exactly what we strive to provide. The warm service of the front desk and floor staff left a positive impression on you, which is also a driving force for our team. We will definitely pass on your positive feedback to them. We are honored to have enjoyed your comfortable stay in this quiet environment. We look forward to welcoming you back to our Home Inn in Guiyang and continuing to create wonderful memories for your trip!

Response from Property: Dear guest, thank you very much for taking the time to share your experience of your stay. We also appreciate your recognition of the hotel's location and cleanliness. This is basic service that we care about very much, and we are very happy to receive such recognition. Regarding the room space issue you mentioned, it is indeed a shortcoming we currently have. As a hotel in the core area of the city, due to the architectural layout, some room types are relatively compact, which has given you an uncomfortably comfortable experience. We are deeply sorry. In fact, we are always looking for ways to optimize - for example, saving space through the reasonable placement of furniture, trying to make every inch of the area practical and not cramped. We will continue to consider more thoughtful layout solutions in the future. Your feedback is particularly valuable to us and can help us better understand where we need to improve. If you come again next time, you may wish to tell us your needs in advance. We will do our best to arrange a relatively spacious room for you and strive to make your stay more comfortable. We look forward to the opportunity to serve you again!

Response from Property: We are deeply sorry for the poor experience you experienced during your stay. We have taken note of the issues you mentioned, such as the family room being indistinguishable from a standard room, the cramped space, the sewer odor, and the price not matching the experience. We are deeply ashamed and remorseful for this. Family rooms are designed to meet the needs of families, but the space and amenities you mentioned clearly fall short. We will immediately review the actual condition of this room type and reassess its alignment with the service. The sewer odor is a serious issue that significantly impacts your comfort level. We will urgently dispatch our engineering team to thoroughly inspect the plumbing in Room 1008 to prevent this from happening again. Your feedback on pricing is particularly important. We will share your concerns with our pricing department and review the appropriateness of our peak season pricing, services, and amenities, striving to ensure every guest receives the best value for money. We apologize again for the inconvenience and dissatisfaction you have experienced, and thank you for sharing these issues openly – this is a valuable signal for improvement. If you wish, please contact us through official hotel channels. We will do our best to address this issue and hope to make amends for this regret in the future.