Building 4-E, Southwest International Trade City, Hangzhou Rd, Guanshanhu District, Guiyang, Guizhou, ChinaView Hotel Details
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Guest Reviews of Hampton by Hilton Guiyang Guanshan Lake
9.5/10
Outstanding
2069 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(2069)
Positive reviews(2023)
Reviews with photos/video(313)
Delicious breakfast(441)
Friendly front desk staff(243)
Large rooms(131)
Convenient parking(108)
Perfect for kids(49)
Tasty restaurant(26)
Negative reviews(46)
Airborn63
Suite
Stayed in Jun 2024
Business traveler
117 review
9.0/10
Great
Posted on Aug 1, 2024
The hotel is based on the far west of the town surrounded by wholesale markets. Although possible to take the metro it is still far from the metro station and I recommend you take a taxi (about 90 RMB).
The hotel itself has the reception on the 12th floor with the rooms from the 6th floor upwards. Gym and meeting rooms are on third floor.
The room is nice and modern with a good bed, good showers. I had a suite with good sized living room. Unfortunately the restaurant only serves breakfast and the bar on the 12th was closed. As there is not much around it be great if that was opened.
Breakfast was great with plenty of choice.
Response from Property: 可愛的朋友,您好!歡小朋的心動是看到您的留言,渴望常常與您見面。希爾頓歡朋酒店是一個富有年輕活力的酒店,簡約的風格,温馨體貼的服務向每一位客人展示酒店的獨特魅力。酒店位於觀山湖區西南國際商貿城商圈範圍,周邊五分鐘車程到達世紀金源購物中心商業綜合體,十分鐘車程可達萬達廣場與萬象滙綜合體。酒店距高速收費站1.6公里,並且擁有2000平米地上停車場,對於自駕出行的客人是非常方便的喲~每一段旅程都值得用心對待,每一個時刻都值得快樂度過。用細微之舉點亮旅途的樂趣,衹要用心去體會,每一個瞬間都能成為美好快樂的回憶。您的滿意就是對我們的獎勵,等待您的再次光臨哦!——等待您的歡小朋
Sahil
Deluxe Double Room
Stayed in Sep 2023
Couple
3 review
7.0/10
Posted on Oct 11, 2023
The place is very far from the main city...but the vibe of hotel is good
Response from Property: 親愛的朋友,您好!非常感謝您對我們誠懇的評價!希爾頓歡朋品牌自1984年成立以來,始終以獨特的文化來展示“知己”的服務理念,我們追求友好親切的待客之道,實時為客人的需求提供温馨快樂的服務。期待與您的再次邂逅,歡小朋必定將用更熱情周到的服務靜候您的到來。——温暖的歡小朋
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Couple
5 review
10/10
Outstanding
Posted on Mar 14, 2024
manyi
Response from Property: 親愛的朋友,您好呀,感謝您選擇我們貴陽觀山湖希爾頓歡朋酒店,您的好評歡小朋已經收到啦~感謝您對我們的肯定,我們開心到飛起來呢!歡迎您常回來看看哦!——愛你的歡小朋
Anonymous User
Superior Double Room
Stayed in Apr 2025
Family
11 review
10/10
Outstanding
Posted on May 5, 2025
The hotel lobby is on the top floor, and the restaurant is also on the top floor, with a nice view. The front desk staff was enthusiastic and took the initiative to help us upgrade the room type. The children liked the room card and kept one as a souvenir. The breakfast was rich in variety and was provided in time during the holidays. It was very cost-effective for a family trip.
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Response from Property: Wow! We are so happy to be a warm stop on your family's journey🥳! The lobby and restaurant are located on the top floor so that you can enjoy the beautiful scenery of Guiyang by just opening the window. It seems that this "high-altitude romance" has been successfully delivered~ The colleagues at the front desk quietly noted your preferences. Upgrading the room type is just a small surprise. Next time you come, there may be an exclusive welcome gift hidden in the room! Knowing that children like room cards, we have specially reserved a "collection" cartoon room card for you to take away next time~ The chef at the breakfast stall was busy during the festival, just to ensure that everyone can eat hot food at any time. Fortunately, you were not disappointed! The praise of "high cost performance" has been posted on the employee wall. I look forward to using more considerate services next time and becoming your only choice for your trip to Guiyang! 🏨🌟---------Looking forward to your visit again, happy little friend
Guest User
Cozy Double Room
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on May 3, 2025
Clean and sanitary. The breakfast is very delicious. The service is also very good. They also gave children slippers and adult slippers, as well as welcome fruits. They are all very good. It looks very suitable at first glance. Can't say that the uncle is a great country, the father is a driver or
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Response from Property: 您的每一句誇讚都是我們的 “開心能量劑”!🥰 乾淨是清潔團隊的 “強迫症式守護”,早餐是廚師團隊的 “深夜研發成果”,小拖鞋和迎賓水果更是想讓您從踏入房間就感受到家的温暖~偷偷記下您的偏愛啦,下次來直接為您預留 “親子友好房”,連水果都換成您可能愛吃的車釐子拼盤!期待用細節滿滿的誠意,成為您旅途中的 “滿分驛站”~------元氣滿滿的歡小朋
Guest User
Superior Room (2 beds)
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 3, 2025
Close to the highway, the room is very quiet at night! The front desk service is enthusiastic and the service attitude is particularly good. They also gave us exquisite small peripherals. The room is clean and comfortable, the breakfast is rich in variety and the facilities are complete. Overall it is quite good.
The room is clean and tidy, the service is warm, and the breakfast is rich. I like their chicken soup rice noodles for breakfast. Several families stayed for three nights and they also provided upgraded services. They also provided May Day fruits and snacks.
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Response from Property: Dear guest, hello; your long praise makes the whole team want to jump up and celebrate with chicken rice noodles! 🥳 The three nights of companionship is trust, the upgraded service is the "space surprise" we want to give to multiple families, and the fruit snacks on May Day are the "recharge station" prepared in advance in case you are tired during the holiday~~—— Huan Xiaopeng who is circling at the front desk holding the praise 🏨✨
Guest User
Cozy Double Room
Stayed in Mar 2025
Business traveler
24 review
10/10
Outstanding
Posted on Apr 20, 2025
The room is large, clean and tidy, with welcome fruit. The bedding is very comfortable. Convenient for travel. The breakfast is rich in variety, the breakfast room is on the 12th floor, with a good environment and a wide view
Original TextTranslated by Google
Response from Property: 您的好評如 12 樓早餐廳的陽光般明亮,每一句都是對我們的温柔偏愛!寬敞整潔的客房是為您備下的 “城市客廳”,歡迎水果是舌尖的小驚喜,親膚寢具藏着助眠的魔法公式。出行的便捷是地理座標的精心選址,早餐的豐盛是 12 樓雲端的味覺漫遊 ,當煎蛋香氣混着晨間視野漫過城市天際線,便是我們想給您的旅居儀式感。---------------俏皮的歡小朋
Guest User
Cozy Double Room
Stayed in Feb 2025
Business traveler
3 review
10/10
Outstanding
Posted on Mar 13, 2025
The hotel room is very satisfactory, parking is convenient, there are fruits when you check in, and if there are extra rooms in the hotel, they will help you upgrade for free. The front desk service responds very promptly. When checking out, the front desk lady July kindly gave us the hotel's new tea bag. With that tea bag and milk, we can directly get the King of Tea Girl's Boya Juexian, which is very good👍. The overall stay is still satisfactory. The hotel service and gifts are also quite a lot. The steam eye mask given by the hotel is very fragrant and long-lasting. I like it very much and I will visit again if I have the chance
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Response from Property: Thank you for your recognition of the front desk service! We always uphold the concept of attentive service, and your satisfaction is our greatest motivation. We look forward to providing you with a better experience next time! We will convey this to the colleagues at the front desk, and I believe she will be greatly encouraged! ----- Dear Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Feb 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Mar 11, 2025
The first time I booked this hotel, I originally booked a king-size bed room at a very favorable price. The front desk lady was very friendly and took the initiative to upgrade us to a large suite. She also gave us a small gift as a surprise. Soon after we arrived in the room, the waiter brought us a plate of fruit, which made us feel the warmth of home! There is a food street near the hotel. In the evening, I just found a "Tiantian Killing Pig Rice" nearby. The portion of the dishes was very large, the taste was very good, and the price was cheap. The hotel breakfast is very rich, with a wide variety of Western pastries and fruits, and milk, coffee, and soy milk are all available. The hotel is close to the entrance and exit of the highway, and it is very convenient to get on the highway. It is the best choice for tourists who drive by themselves. Five-star praise!
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Response from Property: Baozi, this wave of operations is simply 666! The first time you check in, you will win a hidden "surprise gift package" - the front desk lady directly arranged a suite upgrade + a mysterious gift for you. This wave of operations can be called "the koi possessed in the hotel industry"! 🍉 As soon as the fruit plate was served, I knew that you were in a good position. After all, who can refuse this "taste of home"? As for transportation, the highway exit is so close that it seems like the "exclusive shortcut" of the hotel! Your five-star praise is definitely our "traffic password". It has been quickly forwarded to the front desk ladies as a screensaver to boost morale~ Next time you come, remember the code "I want a refill of surprise", which will ensure that your experience will be maximized directly! -------- Full of energy, happy little friend
Guest User
Cozy Double Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 8, 2025
This stay was perfect! The lobby is on the 12th floor, spacious and bright, with a unique and grand decoration style. Hatti, the staff member who checked in, patiently explained the hotel's facilities and equipment to us, and also helped recommend a suitable room type for us. She was very professional and responsive. I have to give her a thumbs up! The room has a large floor-to-ceiling window with a great view. The room is warmly decorated, the bed is soft and comfortable, the gym is well-equipped, the breakfast is rich in variety, and the combination of Chinese and Western food is reasonable to meet the needs of different tastes. I was attracted by Guizhou's sour soup, which is really delicious. I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation and recognition of our hotel! We are honored to have you have a perfect stay! Hatti must be very happy to receive your praise. We have always been committed to providing professional and considerate services to every guest, and we are very happy that we have done it. You like the floor-to-ceiling windows, warm decoration, comfortable beds, gym and rich breakfast in the room, and especially fall in love with Guizhou sour soup, which makes us feel that all our efforts are worthwhile. We will maintain this quality and look forward to your visit again. We will prepare more surprises for you next time------Excited welcome, Xiaopeng
Xiaoxiaoya✐
Cozy Double Room
Stayed in Feb 2025
Other
10 review
10/10
Outstanding
Posted on Mar 2, 2025
The overall effect of the Hampton by Hilton Guiyang Guanshan Lake where I stayed this time exceeded my expectations. The room is fully equipped and large. The bedding is clean and comfortable. The lobby is on the 12th floor. It is very spacious and comfortable. The lobby is also equipped with small cookies and drinks. The check-in service is in place and parking is convenient. The front desk lady Lvy is also very patient and recommended us some special restaurants in the surrounding area. Not bad 👍👍👍
Original TextTranslated by Google
Response from Property: Dear guests, seeing your positive comments about your stay, our hearts are filled with endless warmth. At Hampton by Hilton Guiyang Guanshan Lake, we are always committed to creating a home-like warmth for you. The rooms are fully equipped, spacious, the bedding is clean and comfortable, the lobby is carefully decorated, and free snacks and drinks are all manifestations of our care for you. Miss Ivy recommends nearby restaurants to you, hoping to make your journey more flavorful. We are honored that you regard this place as a safe harbor on your journey. We look forward to seeing you come home again. We will continue to pay attention to every detail to create a warmer and more comfortable living environment for you, so that you can feel as comfortable as returning to your own home every time you return. ------ Dear Xiaopeng Huan
Guest User
Superior Room (2 beds)
Stayed in Jan 2025
Business traveler
40 review
10/10
Outstanding
Posted on Feb 28, 2025
The room is very spacious, bright and comfortable. We upgraded to a suite. The breakfast is rich and the waiter is very nice! Especially Miss July at the front desk, the service is very considerate and thoughtful. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest, seeing your detailed and praiseful comments, all our staff are cheering with excitement! We upgrade your suite for free in the hope of bringing you an unimaginable stay experience, and your satisfaction is the greatest compliment to us! The spacious and bright suite, the rich breakfast, and the warm and thoughtful service of July and all the staff, all of these are the beautiful moments we have carefully created for you. You said that you will choose to stay again next time, which is simply the greatest encouragement and trust for us! We can't wait to see you again, and then we will definitely use more considerate and better services to make every stay of yours full of surprises and touching! -------Touched Huan Xiaopeng
Anonymous User
Cozy Double Room
Stayed in Jan 2025
Business traveler
9 review
9.0/10
Great
Posted on Feb 15, 2025
The room is really big, it feels like a waste for one person to live in. The facilities in the room are OK, except that the water is a little small and the signs in the lobby are not very obvious. The breakfast is also OK, and the overall cost performance is good.
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Response from Property: 親愛的客人~~您好~~~感謝您的認可!首先能得到您的好評,我們特別開心!看來您對我們給您升級的房間還是比較滿意的,還是有點遺憾,沒有給您帶來完美的入住體驗,酒店一直把服務品質和餐食體驗放在首位,努力為大家打造寧靜舒適的休息環境,就是希望每位像您這樣的客人都能住得舒心。要是您下次有出行計劃,記得還來找我們,我們一定給您安排得妥妥當當!希望下次可以得到您的五星好評--------------期待的歡小朋
deshuang1987
Cozy Double Room
Stayed in Jan 2025
Business traveler
115 review
10/10
Outstanding
Posted on Feb 6, 2025
I was on a business trip here, and I was too busy with work to take in the scenery. The hotel has a unique design style and a good layout. The rooms are clean and tidy, with complete facilities. The breakfast is rich, varied and delicious. The staff is warm and hospitable, showing their hospitality!
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Response from Property: The best journey in life is to find the long-lost warmth in a strange place. It is Xiaopeng's responsibility and goal to make every guest feel the warmth and comfort of home. The journey of life is long, so let Xiaopeng accompany you warmly~! ——Warm and happy Xiaopeng