The Grand Guizhou Park Hotel

The Grand Guizhou Park Hotel Reviews

The Grand Guizhou Park Hotel

No. 66 Beijing Road, Yunyan District, Guiyang, Guizhou, ChinaView hotel details
The Grand Guizhou Park Hotel
The Grand Guizhou Park HotelThe Grand Guizhou Park HotelThe Grand Guizhou Park Hotel
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Guest Reviews of The Grand Guizhou Park Hotel

9.6/10
Excellent
6660 review
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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Nice bathtub(129)
Clean pool(107)
Negative reviews(83)
Anonymous User
Deluxe 2-bed Room
Stayed in Jan 2026
Family
7 review
7.0/10
Posted on Feb 27, 2026
The hotel's facilities are good, the location is great, and the breakfast is also good. However, if you ask me if I'd recommend it, I'd hesitate. My biggest issue with the hotel: no air conditioning. The lobby was comfortably air-conditioned at around 20 degrees Celsius, but the room temperature was over 25 degrees. When I asked the hotel to turn on the A/C, they suggested opening a window. This is listed as a five-star hotel on Ctrip, and I'm unsure if not having air conditioning meets national standards for a five-star property. In the restaurant, there were two coffee machines; one couldn't grind coffee, and the other was incredibly slow. It's unbelievable that getting a cup of coffee at a five-star hotel would be such a hassle. Also, in the second-floor restaurant restroom, facilities like the toilet paper dispenser were broken, which is completely inconsistent with a five-star standard. I've never encountered a hotel like this before.
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6/11
Response from Property: 尊敬的客人,看到您的點評,我們深感歉意與惋惜。首先,由衷感謝您對我們地理位置、硬件設施及早餐的認可,這些都是我們努力為客人打造的基礎體驗。但更重要的是,您指出了我們服務與設施維護上的嚴重不足,對此我們虛心接受並深刻反思。關於您提到的空調問題,我們感到非常抱歉。您反饋房間温度過高,我們已經立即將此事通報工程部與客房部,對全樓空調系統進行排查,您指出的餐廳咖啡機故障及洗手間設施損壞,也讓我們汗顏。細節之處見真章,兩部咖啡機無法正常運作、廁紙盒破損未及時修復,您的批評是我們進步的動力。我們已經將您反饋的所有問題整理成專項整改清單,並限期改進。我們真心希望未來能有機會重新接待您,向您展示我們真正的服務水平。如您願意,可隨時聯繫我們,為您安排下一次的入住體驗,再次為這次不完美的體驗向您致歉,也感謝您願意花時間幫助我們發現問題。祝您一切順心!
Guest User
Superior 2-bed Room
Stayed in Jan 2026
Traveling with friends
4 review
10/10
Outstanding
Posted on Mar 1, 2026
The room was spacious and spotlessly clean. What set this hotel apart from others was the abundance of bottled water and a steam iron provided in the room. The breakfast offered a wide variety of options, and the dining area was quite large. Jing Yibing's service was incredibly warm and attentive, demonstrating excellent communication skills and a proactive attitude. Honestly, a significant part of my positive impression of this hotel is due to Jing Yibing's outstanding service. A good employee truly enhances a hotel's image.
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Response from Property: 親愛的客人朋友,您好呀!看到您這麼用心的點評,我們整個團隊都開心得不得了!您提到的房間寬敞、衞生乾淨這些小細節,都是我們最在意的部分呢~ 特別是熨燙機,能幫到出差的朋友們我們就很滿足啦!早餐能得到您的認可太棒了!我們廚師長每天早上都會親自把關,就是想讓客人能元氣滿滿地開始新的一天呢!一定要特別感謝您對一兵的表揚!一兵確實是我們團隊的"暖心擔當"。祝您生活愉快,隨時歡迎回家看看~
Guest User
Superior 2-bed Room
Stayed in Jan 2026
Family
33 review
10/10
Outstanding
Posted on Mar 1, 2026
Guizhou Hotel Guiyang: A Review – Old Landmark, Genuine Hospitality As a long-standing star-rated benchmark on Beijing Road in Guiyang, Guizhou Hotel (comprising Yingbin Tower and Guibin Tower) offers undeniable heritage and convenience. It's right next to a subway station, within walking distance of Qianling Park and Jiaxiu Tower, and provides convenient parking for those driving, making it suitable for both business trips and family vacations. The lobby is grand, featuring local Guizhou ethnic decor. The rooms are spacious and tidy, with comfortable bedding and good soundproofing. The only minor drawback is that some facilities in Yingbin Tower are a bit dated, not as new as those in Guibin Tower. Service is very attentive; check-in at the front desk is quick, and staff proactively offer suggestions for local cuisine and sightseeing routes. Robot deliveries and room service responses are also prompt. The dining is a highlight! The buffet breakfast offers a full spread of Western and Chinese options, including authentic Changwang noodles and sour soup rice noodles. The dinner menu features very authentic Qian cuisine, with dishes like sour soup fish, Siwawa, and fried preserved pork with Houttuynia cordata root tasting genuinely traditional. The banquet halls and private rooms are perfect for entertaining guests. Considering it's a high-end hotel in Guiyang, the price offers good value for money. During peak season, it's advisable to book in advance. The only minor downsides: occasional elevator queues during peak hours and a short wait for seats in the crowded breakfast area. Overall, it's a reliable choice when visiting Guiyang. The Chinese restaurant also offers set menus with delicious dishes.
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Response from Property: 感謝您選擇貴陽貴州飯店並分享如此細緻的入住體驗!能夠得到您的肯定是我們最快樂的事情,看到您提到高峯時段電梯偶有排隊和早餐區稍顯擁擠的問題,我們真的非常抱歉,這確實是我們需要改進的地方。經排查,發現主要是因為我們近期客流量較大,而電梯調度和早餐時段分流安排還不夠細緻,給您帶來了不便,實在抱歉。針對這些問題,我們已經採取了以下措施:在高峯時段增加了電梯引導人員,優化調度效率;早餐區實行分時段預約,並擴充了臨時用餐區域;提前開放部分備用餐枱減少等待。祝您生活愉快,隨時歡迎回來呀~
Zhuzaiqiutianyy
Superior 2-bed Room
Stayed in Jan 2026
Family
29 review
9.0/10
Great
Posted on Mar 1, 2026
Nice hotel, and the sticky rice for breakfast was delicious. But why didn't the switchboard answer the phone? I tried calling several times from the hallway using the landline, but no one picked up. I eventually found the hotel's main number and called from my mobile, and then someone finally answered.
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6/7
Response from Property: 感謝您分享您的入住體驗!真的很抱歉讓您遇到了總機電話無人接聽的情況,這確實是我們在服務流程上的疏忽。我們已經重新調整了值班安排,並加強了內部培訓,確保電話24小時有人接聽,避免類似情況再次發生。您的反饋對我們非常重要,再次向您表達誠摯的歉意。希望下次有機會能為您提供更完美的入住體驗,也歡迎您隨時聯繫我們,我們一定會第一時間響應!祝您生活愉快!
Manatikuangzhang
Superior 2-bed Room
Stayed in Jan 2026
Family
7 review
6.5/10
Posted on Mar 1, 2026
1. I have to complain about the hotel's fresh air system! Guiyang has been getting warmer lately, and the room I stayed in got a lot of sun during the day. When I came back to the hotel after being out, around 4 PM, the thermometer on the table showed 28.5 degrees Celsius. I turned on the air conditioning but it didn't work. When I called, they said the temperature was centrally controlled. I told them it was unbearably hot and asked for a fan. It took a long time for them to send one after I contacted the front desk, and the children's slippers I'd asked for initially also took almost 40 minutes to arrive. However, I have to praise the floor attendant; she kept looking for fans for me when there weren't enough. It was still very hot past 11 PM, and my child couldn't stand the heat, but the fan was noisy, so I had to turn it off to sleep. 2. On the day of check-in, I had my child with me, but the front desk didn't proactively offer children's toiletries or slippers. I assumed they didn't have any, but then at breakfast the next morning, I saw other children wearing them. I had to discuss it with the front desk again that day. 3. The hotel offers good value for money, but the details still need improvement!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇貴州飯店貴賓樓並分享您的入住感受,感謝您的反饋。對於酒店空調不足和響應速度慢的問題,我們深表歉意。因近期貴陽氣温尚未穩定,白晝温差較大,酒店空調系統未及時調整,導致房間舒適度不佳。現已重新調試空調參數,並增加備用風扇數量,確保快速響應需求。關於小童用品遺漏,責任在於我們未主動詢問需求。已對前台進行專項培訓,並在入住時主動提供小童用品。非常抱歉影響您的體驗,再次向您致歉,希望您能給我們一次彌補的機會,期待您的再次光臨,我們將以更好的服務迎接您!
SyueWenszi
Superior Queen Room
Stayed in Jan 2026
Family
6 review
10/10
Outstanding
Posted on Feb 24, 2026
This hotel far exceeded my expectations! The location is excellent, making it easy to get to the Fountains and Jiaxiu Tower, and there's a shopping mall right next door. The hotel's decor is grand and stylish, and even the disposable amenities in the room incorporate local ethnic design, which was a nice touch. The cleanliness was absolutely impeccable. It was the perfect ending to my trip to Guizhou.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您細緻用心地分享此次的入住體驗,很高興瞭解到酒店的位置為您的此次出行帶來便利。能為您帶來舒適貼心的入住體驗我們深感榮幸與欣喜。期待與您再次相見,祝您工作順利!
Guest User
Superior 2-bed Room
Stayed in Jan 2026
Family
11 review
10/10
Outstanding
Posted on Feb 24, 2026
Stayed at Guiyang Hotel during the ***** New Year. The hotel was clean and tidy, and the staff were all very polite and welcoming. My child had an upset stomach, and when Manager Jin Yibing found out, she proactively offered to have the kitchen prepare some congee for him, which really touched us as parents. The hotel breakfast was very rich and varied. We'll definitely stay here again next time we're in Guiyang!
Original textTranslated by Google
Response from Property: 尊敬的客人您好,非常感謝您光臨貴州飯店貴賓樓並分享您的入住體驗,更感謝您花費寶貴的時間對我們設施以及服務等各方面給予專業詳盡的點評。得知您和家人在這裏度過一段愉快的時光我們倍感榮幸,您的滿意就是我們團隊前進的動力,也是我們一直以來不懈的努力和追求,誠摯邀請您可以再次光臨!
Guest User
Superior 2-bed Room
Stayed in Jan 2026
Family
20 review
8.7/10
Very good
Posted on Feb 24, 2026
The location is excellent, making it convenient to get everywhere. The hardware and decor are also good, and the room even had a sewing kit, which is a nice detail not found in other hotels. However, there's still a gap in service compared to some well-established five-star hotels. The front desk in the lobby was good, and my check-in experience was fine. But the breakfast restaurant was a different story. Other places might be crowded too, but they're not this chaotic. If it's too busy, they could limit access. I searched everywhere for a seat and finally asked a staff member if she could help me find one. She gave me an impatient, cold look, tersely said, 'Everyone's busy right now,' and just walked away. I then found a male staff member who at least offered a solution, suggesting I ask if the empty seats were available. Honestly, your restaurant has five-star hardware but three-star service quality. They really need some training. On a positive note, the breakfast restaurant had glutinous rice balls, which were quite unique. But you had to queue for them. I'd suggest considering preparing them in advance in the future.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的入住貴州飯店貴賓樓並對我們進行點評。很抱歉給您帶來了不好的入住體驗,很感謝您對我們酒店提出的寶貴意見,我們會針對您的意見進行檢查,如有問題我們會即刻進行整改。酒店全體員工期待您再次入住,祝您新年快樂,生活愉快!
Guest User
Deluxe 2-bed Room
Stayed in Jan 2026
Family
27 review
10/10
Outstanding
Posted on Feb 24, 2026
The hotel is located in the old town, right next to a subway entrance. The room was clean and tidy, the bedding was comfortable, and the soundproofing was good – I slept soundly until morning. The location is convenient for getting around, and the front desk staff were warm and attentive.
Original textTranslated by Google
Response from Property: 客官您好呀!感謝您選擇貴州飯店貴賓樓,非常榮幸能為您服務。希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨,祝您新年快樂,生活愉快!
sy_mmz
Superior 2-bed Room
Stayed in Jan 2026
Family
23 review
10/10
Outstanding
Posted on Feb 27, 2026
The subway is right downstairs, and there's a shopping mall next door with a Starbucks, even a McDonald's! Taxis are also super convenient. What really stood out was the generous supply of bottled water. It's close to Jiaxiu Tower and the Catholic Church, and you can even get Guiyang sticky rice for breakfast.
Original textTranslated by Google
Response from Property: 客官您好呀!感謝您下榻貴州飯店貴賓樓,您的好評是我們前進的動力。客人住得舒心滿意是我們不斷進步的動力,貴飯都會為每一位顧客提供周到且精緻的服務。未來,我們將繼續以“至善於予品,以善入心”為初心,雕琢每一處細節,期待與您再次相遇,共鑄更多珍貴回憶!
Xiaowangxiaowangailvxing
Deluxe Queen Room
Stayed in Jan 2026
Other
16 review
9.7/10
Amazing
Posted on Feb 21, 2026
The room was incredibly spacious and spotless, with all the amenities you could ask for. I especially loved how comfortable the bed was – not too soft, not too firm, just right! The hotel's location is fantastic; there are two subway lines right downstairs, making it super convenient to get anywhere. It's perfect for exploring sights like Wutaishan Scenic Area, Beijing Road, and Qianling Park. I'd definitely recommend it to anyone visiting Guiyang for the first time!
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您細緻用心地分享此次的入住體驗,很高興瞭解到酒店的位置為您的此次出行帶來便利。能為您帶來舒適貼心的入住體驗我們深感榮幸與欣喜。期待與您再次相見,祝您新年快樂,工作順利!
Guest User
Superior 2-bed Room
Stayed in Jan 2026
Family
10 review
10/10
Outstanding
Posted on Mar 4, 2026
Stay: The Executive Building feels newly renovated. The rooms are spacious, and all the facilities are quite new. The location is incredibly convenient; you can get there from the airport in under an hour by taking Line 2 then transferring to Line 1. Line 3 is also at the same station, making it super easy to visit all the popular spots. We even came back to the hotel for a quick rest, grabbed a restaurant number, and headed out again. Eat: The breakfast had everything you'd expect, plus the special Guiyang glutinous rice, which always had a long queue. Service: The staff always tried their best to resolve any issues we had, and the delivery robots even brought takeout right to our room.
Original textTranslated by Google
Response from Property: 尊敬的顧客,您好!記憶中的很多東西,因為感動和幸福,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的不離不棄,貴州飯店貴賓樓會延續一如既往的好品質和更加完善的服務,來謝謝您對我們的厚愛與支持。
virathena
Superior 2-bed Room
Stayed in Jan 2026
Family
9 review
10/10
Outstanding
Posted on Feb 22, 2026
I was initially torn between the Kempinski, Hyatt, and Guizhou Hotel, but ultimately chose the Guizhou Hotel for its location, and I was pleasantly surprised! It's incredibly convenient, just a couple of steps from the subway exit, and not far from the city's main attractions. The room was really big and spacious, and the cleanliness was great. The breakfast buffet exceeded my expectations, with a wide variety of options, and several of the local Guizhou snacks and noodles were absolutely delicious.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您下榻貴州飯店貴賓樓並利用寶貴時間如此細緻用心地分享您的體驗。作為酒店的尊貴賓客,您對我們服務的認可是我們一直以來的目標和動力。很高興您在這裏度過難忘的愉悦時光。再次感謝您的寶貴分享,我們會不遺餘力地繼續努力,為客人帶來更加完美的體驗。祝您工作順利,生活愉快!
TangxinmamaTT
Superior 2-bed Room
Stayed in Jan 2026
Family
25 review
10/10
Outstanding
Posted on Feb 21, 2026
This is my second stay here, and even though it's in the old town, the transportation nearby is convenient, especially with the food street being so close. The hotel's service, environment, and cleanliness are all excellent, making for a very satisfying experience. The buffet is also quite extensive. I'll definitely choose to stay here again next time.
Original textTranslated by Google
Response from Property: 客官您好呀!衷心感謝您對酒店的認可,我們不勝榮幸,酒店自助早餐包含中西式餐點,有牛奶、咖啡、鮮榨果汁、包子、米線、麪條、麪包、甜品、水果等等,早餐包含60多種餐點,同時酒店會根據季節持續升級早餐的種類與口味,期待您能再次光臨品味,祝您新年快樂,生活愉快!
Wuxiantoumingderenale
Deluxe 2-bed Room
Stayed in Jan 2026
Family
26 review
10/10
Outstanding
Posted on Feb 11, 2026
The best hotel in Guiyang, bar none. It's conveniently located, offers free parking, and the rooms are huge and spotless. The breakfast spread is fantastic, and they even provide a 24-hour 'ox and horse' (all-hands-on-deck) service – a playful way of saying they're always ready to help!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for staying at the Guizhou Hotel VIP Building and for taking the time to share your experience so thoughtfully. As a valued guest of the hotel, your recognition of our service is always our goal and motivation. We are delighted that you had a memorable and pleasant time here. Thank you again for your valuable sharing; we will spare no effort to continue to provide our guests with an even more perfect experience. We wish you success in your work and a happy life!