Fairfield Inn & Suites Gulfport

Good location but outdated. Internet was down during our stay.

This was a dated Fairfield Inn, walls very thin, heard people in other rooms talking, snoring and laughing . Breakfast very simple, not Very exciting.

The property was shady. The bathroom was dirty and was hair in the bath tub. The towels and pillows were dirty. Not worth the money that we paid. We were passing through and just needed a place to sleep for a few hours. When we brought up the dirty bathroom and they blamed humidity. The staff didn’t take my issue into consideration and had an attitude instead of trying to make things better.

The room was extremely musty smelling. The bathroom floor was wet and very humid. I did ask for a different room and they accommodate immediately. The next morning I was trying to check out and the poor young lady was not able. She was new and had to call someone to assist her. I waited for about 45 minutes and finally left. She told me she would check me out. I did get a receipt later on that day around 3pm. Will avoid this hotel when passing through Gulfport.

The staff was amazingly helpful. However counter in the vanity was dirty and stained, hairs in the shower before we used it, cockroaches ran out from the coffee pot.

First off, Ill say the staff that I encountered throughout my stay was pleasant. (front desk-Jessica and another front desk person; a guy whose name I didnt get.) The manager I had a different experience. I had to talk with the manager over charges on my card. He assured me the charges would drop off up after checkout since they were in pending status. My card was charged 2 days BEFORE I checked in and AGAIN when I checked out, PLUS incidentals (which there were none). When I called the hotel, I spoke to a woman (not Jessica) who basically said the charges on my card was correct and that I need to contact *******. After contacting ******* and showing them the multiple charges on my card, they opened an investigation to contact the manager. Ive booked through ******* before and NEVER had my card charged 2 days before checking in🚩 when I chose to pay at the hotel AT CHECK-IN. As for the hotel, it needs upgrades. The first floor/lobby was clean; inviting; breakfast buffet was mostly stocked. The second floor smelled 'wet'; the third floor had the diffuser going, but Im wondering what smell is was covering. The elevator was down a couple of times; the stairs smelled like pee and the lights flickered like something out of a scary movie. On the up side, the sheets were clean. Overall, I will not recommend this hotel to anyone unless they're in a really tight spot and need a place to sleep for no more than a day, but the price for the hotel is not worth the condition its in.

My daughters and I stayed here for 1 night on Saturday, May 23rd. The room was clean, and I don’t have any complaints. The hotel staff were very welcoming. There were 2 guys that were extremely helpful…. I assume one was a maintenance guy & the other seemed to likely have a manager role. They were very kind and went out of their way to make sure I had what I needed. The front desk clerk at check-in was also very nice. I truly appreciated the simple acts of kindness. I am in Gulfport of teen, and I will book here again.

Bathroom was disgusting. TV didn’t work upon arrival. Staff found something was unplugged. Low Bandwidth caused the programs to stutter and start on every channel. Floors were gross. Elevator went out first night (of two), so we avoided it for the rest of our stay. Breakfast was blah, but there were hot, cold, and dry options available. Bed sheets (fitted) wouldn’t stay tucked around the mattresses (constant battle). Will not stay at this property again.