To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(289)
Positive reviews(281)
Reviews with photos/video(53)
Great location(49)
Awesome amenities(36)
Delicious breakfast(30)
Perfect for business trips(18)
Great value for money(15)
Quiet & comfortable(11)
Convenient for shopping(9)
Would stay again(5)
Negative reviews(8)
Guest User
Suite Premium Two Double
Stayed in 2023년 12월
Family
1 review
5.0/5
Outstanding
Posted on 2024년1월6일
Great hotel, it’s like a home there’s 2 bedrooms with all the amenities you need, washing machine, microwave. Lots of storage space. Highly recommend. Will stay there again if we go there.
Guest User
Suite Premium Two Double
Stayed in 2024년 7월
Family
1 review
4.7/5
Amazing
Posted on 2024년7월24일
Convenient location and very clean rooms! Our family had a great time!
Guest User
Deluxe Residence Double Room
Stayed in 2023년 2월
Couples
2 review
5.0/5
Outstanding
Posted on 2023년2월13일
Superb in cleanliness and service. Thank you for granting out request. We are over satisfied with everything. We visited the hotel for many times already. And we will definetely come back. More power
Response from Property: Thank you for visiting the Gwangju UTop Hotel and writing your precious answers. I hope you made special memories at the Utop Hotel.Also we always try to best quality, better service and hope to see you again in the future!
Mrwiggles90
Suite Premium Two Double
Stayed in 2023년 2월
Couples
16 review
4.2/5
Very Good
Posted on 2023년2월21일
Good stay and it was nice location. Could be a bit better but overall bery good
Response from Property: Thank you for visiting the Gwangju UTop Hotel and writing your precious answers. I hope you made special memories at the Utop Hotel.Also we always try to best quality, better service and hope to see you again in the future!
Tuvshinjargal
Deluxe Boutique Double
Stayed in 2023년 8월
Business travelers
2 review
5.0/5
Outstanding
Posted on 2023년9월21일
Friendly nice hotel to stay
XUFENG
Deluxe Boutique Double
Stayed in 2024년 6월
Solo travelers
9 review
5.0/5
Outstanding
Posted on 2024년6월26일
good !
Xxxixi_
Deluxe Boutique Double
Stayed in 2024년 11월
Other
10 review
5.0/5
Outstanding
Posted on 2024년12월17일
Hygiene: quite clean, cleaning is done promptly
Environment: many interesting places nearby, such as Lotte Mart and Olive Young, McDonald's is also quite close, there are quite a lot of food, emart24 is downstairs, it's very convenient, the location is quite good
Service: very welcoming, it doesn't matter if you don't speak Korean well, it's easy to communicate, they can help you call a taxi, you just need to pay when you get off, it's all quite convenient
Facilities: hair dryer, smart toilet, microwave, induction cooker (no pot), refrigerator, almost everything, very convenient and suitable for long-term stay, quite good
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루루매츠
Deluxe Boutique Double
Stayed in 2024년 8월
Business travelers
35 review
4.7/5
Amazing
Posted on 2024년8월29일
The location is good and the breakfast is delicious, so I visited again after a month. CGV is right next door and Lotte Mart Max is right in front. It's the best location.
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irae
Suite Premium Two Double
Stayed in 2024년 8월
Family
2 review
2.5/5
Posted on 2024년8월6일
I searched in a hurry on the day my Trip.com Trip Coin expired, so I couldn't see the entire room and made a reservation, so I requested a change two days before check-in, but they didn't change it. I don't know if it's a hassle to request it on the app. I clearly wanted to change it to a room that came up after searching for 2 children and 2 adults, but they said there were no extra blankets.
I'm not an employee, so I don't know the details of the room change process and extra blankets, but unless the party room is fully booked, there will be extra blankets that I use, and I think there should be extra blankets that I can exchange if I ask, but they said I had to request it on the app and that it wasn't possible.
The room price difference is 11,000 won.
I don't know the system, but I'm very dissatisfied with the service.
And, as I've seen in the reviews,
There's hair on the floor and bedding in the room.
The pillows are worn out and the cleanliness is terrible..
There's a lot of dust, so I shake it all off once.
I thought it was possible to cook, but there were no utensils at all
(no chopsticks, spoons, bowls, pots, etc.)
And, looking at the blog, it says that the suite room
provides drinks, snacks, etc. Why aren't there any~?
Considering this, the best thing is
that you can reserve this large space at this price during peak season.
The room is spacious with a city view and a high-rise building view, so it's really great.
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Guest User
Suite Premium Two Double
Stayed in 2024년 7월
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2024년7월31일
The facilities were really comfortable and nice.
It was a place I would highly recommend to others!
The location was great as it was close to the terminal!
Original TextTranslated by Google
Liyakanshijie
Deluxe Boutique Double
Stayed in 2024년 7월
Business travelers
6 review
4.7/5
Amazing
Posted on 2024년7월30일
The room is very big and clean. It has an induction cooker and a range hood. It has complete facilities and a good location. It is worth recommending.
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Todd Kim
Deluxe Boutique Double
Stayed in 2024년 6월
Business travelers
21 review
4.5/5
Great
Posted on 2024년6월27일
I stayed at this hotel for two days on a business trip.
Washing machine, refrigerator, sink and basic cutlery are all provided.
There is also a microwave, so the facilities are better than other hotels.
I felt it.
However, please note that we do not provide disposable items.
I plan to visit again the next time I go to Gwangju on a business trip.
Original TextTranslated by Google
Anonymous User
Suite Premium Two Double
Stayed in 2024년 6월
Family
5 review
5.0/5
Outstanding
Posted on 2024년6월23일
I came with my family on a baseball trip.
Clean with a view from the 26th floor,
There is a lot of food nearby
E-Mart 24 on the 1st floor is also good.
The staff were also friendly and nice.
I will stay here again next time I visit Champil. ^^
Original TextTranslated by Google
은택이짱짱
Deluxe Boutique Double
Stayed in 2024년 6월
Couples
18 review
5.0/5
Outstanding
Posted on 2024년6월17일
Whether you visited Gwangju on a business trip, UTOP had an officetel-like atmosphere and the comfort of home! Above all, I liked the comfortable bed blanket and bedding.
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Traveller-AS
Deluxe Boutique Double
Stayed in 2024년 6월
Couples
19 review
5.0/5
Outstanding
Posted on 2024년6월7일
It’s a good hotel in Gwangju for its price!
The standard room is not large, but it is very clean and worth staying in. The only downside is that it feels like there is a lack of elevators because it is such a high-rise building. If you are assigned to a high floor, you will have to wait a bit longer for the elevator...and the parking lot feels a bit small!