Hilton Gyeongju Reviews
Hilton Gyeongju
484-7 Bomun-ro, Bodeok-dong, Gyeongju, South KoreaView Hotel Details
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1 night
Hilton Gyeongju Guest Reviews
4.5/5
Great
174 review
Verified reviewsLocation4.7
Amenities4.2
Service4.5
Cleanliness4.5
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All Reviews(174)
Positive reviews(167)
Reviews with photos/video(51)
Awesome stay(66)
Great service(33)
Clean and tidy(29)
Awesome rooms(22)
Delicious breakfast(22)
Perfect for kids(17)
Great swimming pool(13)
Loved the view(11)
Negative reviews(7)
Stephanie
Premium Twin Room
Stayed in Apr 2024
Friends
3 review
Outstanding
Posted on Apr 13, 2024
The hotel staff are v friendly and helpful. The breakfast options are superb. Hotel is also v spacious and my room view is amazing. It's on 10min walk to gyeongju world.
I will definitely come back again if I can.
Response from Property: Dear Stephanie,Thank you for taking a valuable moment to share your experience at Hilton Gyeongju. We are happy to hear that you had a wonderful stay at our hotel and surroundings overall. All of our guests' reviews are helpful to improve our services for more comfortable and enjoyable stay.Hilton Gyeongju is always looking forward to greet you in the near future.Best Regards,Namchul KimGeneral Manager
GOKBERK
Premium King Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Oct 31, 2023
It was such a great hotel experience as demanded from a Hilton hotel. Everything is settled perfectly they thought every need in the room. The stuff was polite and helpful. I would love to visit again.
林米果
Premium King Room
Stayed in Mar 2024
Family
7 review
Outstanding
Posted on Apr 8, 2024
Location is very good.
Coffee shops. Restaurants around here are awesome.
최을오
Premium Twin Room
Stayed in Oct 2022
Family
21 review
Amazing
Posted on Nov 5, 2022
very nice location!! calm and clean..i want recommend this hotel to whom it may concern
Guest User
Premium Twin Room
Stayed in May 2022
Friends
8 review
Very Good
Posted on Jun 1, 2022
Satisfying overall
Zhi heng
Deluxe Ondol Room
Stayed in Oct 2021
Family
28 review
Posted on Oct 17, 2021
Zero service
Guest User
Premium King Room
Stayed in May 2024
Couples
7 review
Great
Posted on May 3, 2024
I visited Gyeongju to celebrate my girlfriend's birthday and chose the Hilton. Despite being on a low floor, the lake view outside the window is truly the best.
There is no doubt that it is an international chain hotel representing Gyeongju.
However, I wish the employees would smile a little brighter when serving customers.
There was no greeting from the front desk, concierge, or doorman.
If APEC 2025 is hosted in Gyeongju, world leaders will visit Hilton, so service improvement is clearly needed.
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Response from Property: Hello customer,
We sincerely thank you for using our Hilton Gyeongju, and thank you very much for leaving such valuable feedback despite your busy schedule.
We are very happy to hear that you had a satisfactory experience at our hotel. In addition, thank you for attaching beautiful scenery photos for other customers to use as a reference.
However, we are very sorry for the disappoin**ent you experienced at our hotel. We will share your comments regarding our staff service with our staff to help improve our service in the future.
We will reward you with more convenient and impressive service during your next visit. Once again, we sincerely thank you for leaving your valuable feedback.
Hilton Gyeongju General Manager Kim Nam-cheol
채욱
Executive King Room with Lake View
Stayed in Apr 2024
Family
23 review
Amazing
Posted on Apr 30, 2024
This is where I always go when I go to Gyeongju. I used the sauna, swimming, and gym and had a good rest before leaving.
Breakfast was delicious and dinner was also good.
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Response from Property: Hello, Mr. Chaewook,
We sincerely thank you for using our Hilton Gyeongju, and thank you for leaving such valuable feedback despite your busy schedule.
We are very pleased to hear that you had a satisfactory experience not only with your stay at our hotel but also with the overall facilities and services. We will share your comments with our staff to serve as an example for future services.
We will reward you with even more impressive service during your next visit. Once again, we sincerely thank you for leaving your valuable feedback.
Hilton Gyeongju General Manager Kim Nam-cheol
New sugar
Deluxe Family Room
Stayed in Mar 2024
Family
13 review
Outstanding
Posted on Mar 16, 2024
Children's Kids Cafe
I was so happy to have Hello Gyeongju, and the swimming pool facility was the best for spending time with the baby!! Highly recommended ^^!
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EllenaK
Deluxe Family Room
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Mar 22, 2024
Hilton Gyeongju is truly 100 points. I found a place to go on a vacation with my child. The staff's attentive service and convenience for children are truly perfect.
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kellip
Premium King Room
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 25, 2024
The scenery is nice and the surroundings are quiet.
Check-in takes too long....
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Response from Property: Hello Kellip,
We sincerely thank you for using our Hilton Gyeongju, and thank you very much for leaving such valuable feedback despite your busy schedule.
First of all, we sincerely apologize for any inconvenience you may have experienced while checking in at our hotel.
We will share your comments with our staff and use them to improve future services. We look forward to seeing you in a more improved form the next time you visit.
We will reward you with a service that you can use more comfortably on your next visit.
Once again, we sincerely thank you for leaving your valuable feedback.
Hilton Gyeongju General Manager Kim Nam-cheol
Guest User
Deluxe Family Room
Stayed in Feb 2024
Family
1 review
Very Good
Posted on Feb 23, 2024
I always go to Gyeongju and only use the Hilton with my kids. All of the guides are friendly and the room service food is very delicious. The swimming pool is good for playing with children, although it is indoor only in the winter.
but. What always disappoints me is the dinner buffet..... Last time and this time too, the food was in the worst condition and variety. It's delicious.. I hope the dinner food improves..
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Guest User
Premium King Room
Stayed in Jan 2024
Couples
1 review
Amazing
Posted on Jan 21, 2024
I’m satisfied~ It’s a shame it’s too short, but if I come to Gyeongju again, I want to stay longer!
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D.E HONG
Premium Twin Room
Stayed in Dec 2023
Family
30 review
Outstanding
Posted on Dec 27, 2023
The hotel is not very large, but the interior condition is good. It was a bit disappointing that I had to pay separately for toothpaste, toothbrush and razor amenities. Gyeongju World is right nearby, so it's great for fun. It's best to come with family.
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Guest User
Premium King Room
Stayed in Apr 2024
Booked for others
3 review
Outstanding
Posted on May 1, 2024
My parents went to Gyeongju World and made a reservation at the Hilton right next door.
The distance was very close and I was very satisfied! Enjoyed breakfast too!
Original TextTranslated by Google
Response from Property: Hello customer,
We sincerely thank you for using our Hilton Gyeongju, and thank you very much for leaving such valuable feedback despite your busy schedule.
We are very happy to hear that you had a satisfactory time at our hotel. We will share your comments with our staff to serve as an example for future services.
Our Hilton Gyeongju is conveniently located very close to Bomun Lake and Gyeongju World. We are grateful that our hotel was able to provide convenience during your journey.
On your next visit, we will repay you with even more touching and joyful service. Once again, we sincerely thank you for leaving your valuable feedback.
Hilton Gyeongju General Manager Kim Nam-cheol
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