To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(3143)
Positive reviews(3068)
Reviews with photos/video(352)
Friendly front desk staff(359)
Delicious breakfast(213)
Offers pick-up/drop-offs(72)
Clean pool(57)
Great swimming pool(57)
Close to airport(36)
Loved the night views(30)
Tasty coffee(30)
Negative reviews(75)
Guest User
Family Friendly Themed Room
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Feb 4, 2026
工号3632, good location right beside a mall. Great view and friendly hotel staff. Highly recommended 👍👍👍
Response from Property: Hello! First of all, thank you very much for choosing to stay with us and for giving us such positive feedback on all aspects. We are truly honored to have earned your favor. We sincerely invite you to stay with us again in the future.
Wuwujun
2-bed Room With View
Stayed in Dec 2025
Other
58 review
10/10
Outstanding
Posted on Jan 8, 2026
The room was spotless, especially the toilet, bathtub, and sink – impeccably clean. Parking was convenient. The front desk staff maintained the high service standards you'd expect from a top-tier hotel. Whenever I visit Haikou, this is always my go-to place to stay.
Original textTranslated by Google
Response from Property: 〖⌛️Enjoy gym access during your stay!⌛️〗We are delighted that you have such a wonderful impression! We are committed to providing a clean and comfortable living environment and a thoughtful service experience, especially our 24-hour check-in privileges and premium hand-laundry service, hoping to add more convenience to each of your stays. Thank you again for your recognition of our work, and we look forward to welcoming you back in the near future to continue the wonderful experience!
Guest User
Family Suite
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Feb 4, 2026
工号3654: Room is very big, good location nearby mall, good and friendly service.
Response from Property: Thank you very much for taking the time to leave us such a wonderful review. Your recognition is our greatest motivation, and we will continue to strive for excellence in service, ensuring that every guest enjoys a comfortable and pleasant stay at our hotel.
Guest User
Deluxe Queen Room
Stayed in Nov 2025
Other
49 review
10/10
Outstanding
Posted on Jan 1, 2026
Booked this hotel for New Year's Eve. The front desk staff was very welcoming, and the dim sum breakfast on the second floor is definitely worth trying!
Original textTranslated by Google
Response from Property: 【🅿️Complimentary Scheduled Airport/Station Transfer Service🅿️】Thank you for choosing Haikou Mingguang Shengyi Grand Hotel and for your positive feedback on our service. During your stay, you can also enjoy the following hotel benefits: 24-hour check-in, complimentary butler laundry service for 6 pieces, scheduled airport/station transfer service, complimentary use of the gym, complimentary use of the swimming pool, and complimentary use of the children's playground; Executive Rooms receive three additional executive privileges: 10km (including airport) city transfer service, complimentary executive afternoon tea, and complimentary use of the executive lounge meeting rooms. We look forward to seeing you again!
Guest User
2-bed Room With View
Stayed in Nov 2025
Family
2 review
10/10
Outstanding
Posted on Jan 2, 2026
The hotel service was excellent and comfortable for family travels, especially the laundry service. The robot assistant was cute and helpful.
Response from Property: Dear Guest,Thank you for choosing Shanghai Koumingguang Shengyi Grand Hotel and for your high praise of our service!
Guest User
2-bed Room With View
Stayed in Nov 2025
Other
1 review
10/10
Outstanding
Posted on Dec 15, 2025
My colleague recommended this place, and the room was really nice. It's great value for money, and the hotel staff are very friendly. It's also super convenient for shopping.
Original textTranslated by Google
Response from Property: 【⌛️24-Hour Check-in Benefits⌛️】Dear Guest, thank you for choosing to stay at Haikou Mingguang Shengyi Hotel. Your stay notes seem to reflect the wonderful scenery you've experienced. Choosing Haikou Shengyi Hotel not only allows you to overlook the city's night view but also lets you enjoy the surrounding dining, entertainment, and shopping options. The hotel's excellent city center location also grants you the following benefits: 24-hour check-in, complimentary butler laundry service for 6 items, scheduled airport/train station transfer service, complimentary use of the gym, complimentary use of the swimming pool, and complimentary use of the children's playground. Executive Rooms receive three additional executive privileges: 10km (including airport) city transfer service, complimentary executive afternoon tea, and complimentary use of the executive lounge and meeting rooms. We hope to see you again soon and wish you a happy and joyful stay!
Guest User
2-bed Room With View
Stayed in Nov 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Dec 12, 2025
Facilities: Very good! The rooms have that classic state-run high-end hotel vibe, and both the shower and bathtub were great. The gym, though a bit dated, was incredibly well-equipped and everything worked perfectly! The hotel's Chinese breakfast was also very generous!
Service: The most important thing was being able to check in at 6 AM! My flight arrived in Haikou at 3 AM, and I got to the hotel around 5 AM. The front desk lady was incredibly friendly! Since I'm a solo pregnant traveler with a lot of luggage, she kindly helped me check in as quickly as possible. I'm especially grateful for that!
Original textTranslated by Google
Response from Property: 【🅿️Haikou City VIP Transfer Service🅿️】Dear Guest, thank you for taking the time to share your stay experience with us. We are delighted to receive your praise and happy that you spent a night at our hotel. All our staff are dedicated to providing the most attentive and thoughtful service to all our guests, who can also enjoy the following benefits: 24-hour check-in, complimentary butler laundry service for 6 items, scheduled airport/train station transfer, complimentary use of the gym, complimentary use of the swimming pool, and complimentary use of the children's playground; Executive Rooms receive an additional three executive privileges: a 10km (including airport) city transfer service, complimentary executive afternoon tea, and complimentary use of the executive lounge and meeting rooms. We sincerely look forward to your next visit!
Anonymous User
Premier Duplex Suite - 4-Room, With View
Stayed in Nov 2025
Family
2 review
9.5/10
Amazing
Posted on Jan 12, 2026
+ Great location — near a train station and a huge shopping mall
+ Immaculate room service
+ Clean, elegant and spacious suite that gives off luxurious vibes
+ Friendly and helpful staff
+ Nice buffet food, although a bit repetitive
+ Fantastic window view
+ Great value for money
- Decor is rather dated
- Damage shower head in master bedroom
- Narrow spiral stairs may be dangerous for old people to climb
Will come again if there is a chance.
Response from Property: "👔Enjoy 5 pieces of butler-style hand-washed clothing👔" Thank you so much for your detailed feedback! We are delighted that you highly praised our location, room cleanliness, and service quality. Regarding your concerns about the somewhat outdated decor and damaged facilities, we sincerely apologize and have arranged for the relevant department to inspect and repair them. As for the inconvenience caused by the staircase design, we will consider adding safety warnings in appropriate locations. We look forward to serving you again in the future!
Meitounaohebukaixin(
2-bed Room With View
Stayed in Nov 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on Dec 12, 2025
Every time I come to Haikou, I stay at this hotel! Its location is excellent, right near Haikou East Station! The breakfast selection is also very rich. For about 100 RMB per person, I think it offers great value for money! Plus, the room even has a bathtub! The room's balcony offers a great view! I'll definitely choose this place again next time.
Original textTranslated by Google
6/8
Response from Property: 【⌛️24-Hour Check-in Benefits⌛️】Dear Guest, thank you for choosing to stay at Haikou Mingguang Shengyi Hotel. Your stay notes seem to reflect the wonderful scenery you've experienced. Choosing Haikou Shengyi Hotel not only allows you to overlook the city's night view but also lets you enjoy the surrounding dining, entertainment, and shopping options. The hotel's excellent city center location also grants you the following benefits: 24-hour check-in, complimentary butler laundry service for 6 items, scheduled airport/train station transfer service, complimentary use of the gym, complimentary use of the swimming pool, and complimentary use of the children's playground. Executive Rooms receive three additional executive privileges: 10km (including airport) city transfer service, complimentary executive afternoon tea, and complimentary use of the executive lounge and meeting rooms. We hope to see you again soon and wish you a happy and joyful stay!
Guest User
2-bed Room With View
Stayed in Nov 2025
Other
2 review
10/10
Outstanding
Posted on Dec 4, 2025
Fantastic location! Just a 5-minute walk from West Station, with plenty of shopping nearby, and Longhu Tianjie even closer. You can even see Longhu's Christmas tree at night. The room was clean and tidy, and the bedding was soft and comfortable. Facilities were great. Breakfast offered a wide variety of choices, both Chinese and Western. Service was prompt, and the front desk staff proactively helped store our luggage, which was very thoughtful.
Original textTranslated by Google
Response from Property: 【👔Enjoy 5 Pieces of Butler-Style Hand-Laundry👔】Dear Guest, thank you for your five-star review. Staying at the Haikou Mingguang Shengyi Hotel in Haikou, the "Coconut City," must have been a truly memorable experience. We believe you felt its charm the moment you opened your room door. Guests can also enjoy the following hotel benefits: 24-hour check-in, complimentary butler laundry service for 5 pieces, scheduled airport/train station transfers, complimentary use of the gym, complimentary use of the swimming pool, and complimentary use of the children's playground. Executive Rooms receive an additional three executive privileges: complimentary transfer within 10 kilometers (including the airport) of the city, complimentary executive afternoon tea, and complimentary use of the executive lounge and meeting rooms. We look forward to seeing you again next year!
Guest User
Deluxe 2-bed Room
Stayed in Oct 2025
Family
1 review
9.7/10
Amazing
Posted on Jan 2, 2026
This was our first time visiting Haikou, specifically for Hua Chenyu's Mars Concert. The hotel's location was excellent, with convenient transportation, and the hygiene conditions were also good. The staff were incredibly friendly and even gave us some Hua Chenyu merchandise. During our three days in Haikou, we truly felt the warmth of the locals. It truly lives up to its reputation as the happy home of the Martians!
Original textTranslated by Google
Response from Property: 【👀Giant Screen Room with 100-inch Screen View👀】Thank you for choosing Haikou Mingguang Shengyi Hotel. We are honored to serve your trip and bring you a brand-new panoramic view of Haikou. You can also enjoy the following hotel benefits: 24-hour check-in, complimentary butler laundry service for 6 items, scheduled airport/train station transfer service, complimentary use of the gym, complimentary use of the swimming pool, and complimentary use of the children's playground. Executive Rooms offer three additional executive privileges: complimentary transfer within 10 kilometers (including the airport) of the city, complimentary executive afternoon tea, and complimentary use of the executive lounge meeting rooms. We look forward to your next stay!
KJChina
Rooms City-View Big Bed Room
Stayed in Dec 2025
Solo traveler
13 review
8.0/10
Very good
Posted on Jan 28, 2026
Clean room and good location. Big mall beside hotel.
Response from Property: Hi there, we want to express our sincere gratitude for your stay and the fantastic review you’ve given us. It means a great deal to receive your praise, and we would be delighted to welcome you back for another wonderful experience.
Basanka
Family Suite
Stayed in Nov 2025
Family
7 review
10/10
Outstanding
Posted on Jan 1, 2026
I really liked it because it was a clean place with good food.
Response from Property: Dear Guest,Thank you for choosing Shanghai Koumingguang Shengyi Grand Hotel and for your high praise of our service!
Guest User
Family Friendly Themed Room
Stayed in Oct 2025
Family
7 review
10/10
Outstanding
Posted on Nov 2, 2025
It was very clean, and my child loved the family room we booked. However, the breakfast selection was limited.
Original textTranslated by Google
Response from Property: 【🚅5-minute direct access to the train station🚅】Dear guest, thank you for your review. We will strive to meet even higher standards to create an unforgettable experience for you. You can also enjoy the following hotel benefits: 24-hour check-in, complimentary butler laundry service for 6 items, scheduled airport/train station transfer service, complimentary use of the gym, complimentary use of the swimming pool, and complimentary use of the children's playground; Executive Rooms enjoy three additional executive privileges: complimentary transfer within 10 kilometers (including the airport) of the city, complimentary executive afternoon tea, and complimentary use of the executive lounge and meeting rooms. We look forward to seeing you again and serving you once more.
YCK
Rooms City-View Big Bed Room
Stayed in Sep 2025
Family
9 review
9.0/10
Great
Posted on Oct 31, 2025
All staffs are super friendly. Good location. Big shopping mall nearby that hotel.
Free vouchers for coffee on 17th floor with nice view.
The equipment in a GYM looks very old.
The breakfast food in restaurant is typically Chinese food, not attractive for my family.
Response from Property: Dear guest,Thank you very much for choosing Haikou Mingguang Shengyi Hotel. Regarding your suggestions about the breakfast, we have forwarded them to the relevant department and will make improvements as soon as possible. We look forward to welcoming you again.