InterContinental Hotels HAIKOU SEAVIEW by IHG

I came to Haikou to relax and specifically booked a seaview room at the InterContinental Hotel for one night. Overall, it was a very impressive and satisfying stay. The day before my arrival, the hotel called me to inquire about my check-in time and room type preferences, which was a much better experience than some hotels that assign you a bad room upon check-in. Upon arrival, the front desk staff warmly processed my check-in and clearly directed me to the restaurants and other facilities without any sign of impatience. The entire lobby was very grand, with both the decor and the views being very well-designed. The room itself was a pleasant surprise; it was spacious, and the decor was excellent. Most importantly, the view was absolutely incredible! Opening the balcony door revealed a vast ocean view, and watching the sunset in the evening was truly spectacular. The hotel's swimming pool is also exceptionally well-built, giving off a true resort vibe. The hotel's service is genuinely top-notch. As I mentioned, they called before check-in and also followed up with a call after check-in to ask about my experience. When I left, I accidentally left something in the room, and the hotel called to inform me, kept it safe, and sent it to the concierge. Both online and in-person, their tone was consistently respectful and enthusiastic. Now, let's talk about the downsides. Firstly, the room didn't have a bathtub, which was a bit disappointing, especially considering the price point and room type. Most five-star hotels at this level typically include a bathtub, but it was missing in my room. Secondly, regarding the hotel's speaker system: I had asked on Trip.com beforehand if the room had speakers, and their reply was no. However, when I arrived, I found that it did (?). The sound quality of the speakers was rather mediocre, which wasn't ideal for someone like me who enjoys listening to music. Overall, InterContinental Haikou is a hotel with excellent service, great value for money, and impressive decor and design. I hope the hotel can pay more attention to small details like the speakers, as it would greatly enhance guests' happiness. I look forward to more pleasant surprises on my next visit.

The room was incredibly spacious, and the bathroom design was particularly comfortable. I requested a high floor and a quiet room, and the hotel kindly placed me on the executive floor. The lounge offers expansive views, making it the perfect spot for photos, and you can also enjoy breakfast there. While the breakfast selection is limited, more of a light meal, the low crowd, beautiful scenery, and pleasant ambiance make up for it. The breakfast on the ground floor (G level) is much more varied and well-managed, with staff guiding guests to their tables, which prevents people from scrambling for seats. The service was excellent; when a bedside outlet stopped working, I called the front desk, and a staff member came to fix it late in the evening. I also received a follow-up call to ensure everything was satisfactory. This was by far the best hotel of my entire Hainan trip. My only minor complaint is that the room lighting was a bit dim, which might be an issue for older guests.

The driver kept praising our hotel choice, saying it's the best in Haikou. The old man in the island uniform at the entrance was very enthusiastic during check-in. We had a small issue, but Shaw handled it quickly and appropriately. The greeter was incredibly enthusiastic and proactively helped us with our luggage from the car, and was just as helpful when we were leaving! Many thanks~ A pleasant stay overall. P.S. The complimentary travel photoshoots and edits were just okay.

The hotel was clean and tidy, with warm and attentive service. The environment was beautiful, and the riverside walkway around the hotel was a nice touch. Taking a stroll there in the evening, facing the sunset, was very pleasant. A really excellent choice.

This hotel is located right next to the Century Bridge in Haikou Bay, offering fantastic views. The seaside promenade is perfect for a run or a leisurely stroll. Haikou Bay Commercial Plaza is just a few minutes' walk away, making it super convenient for dining and shopping. The Yuan restaurant has a lovely ambiance, and despite being busy during breakfast, the staff are warm and attentive.

The hotel breakfast was quite good and plentiful, and the staff were very enthusiastic. Jenny provided excellent service, proactively offering assistance [happy emoji]. The location is great, with a small gate in the garden leading to the bustling HCC commercial area a few hundred meters away. The Cloud Hole Library is just a 1.2 km walk from Century Bridge, and the kids really enjoyed the hotel pool too. Overall, a fantastic experience.