Jinjiang Inn Select (Haikou Arcade House Old Street Binhai Avenue) Reviews

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: Dear Guest, Welcome to Jinjiang Inn Premium Arcade Old Street Coastal Avenue! Please feel free to call the front desk if you have any questions during your stay. We will proactively assist you. Your satisfaction is our top priority. Besides providing a comfortable, healthy, and safe accommodation environment, we hope to bring you a sense of belonging and the warmth of home! We look forward to your next visit and wish you a pleasant journey!

Response from Property: Welcome to Jinjiang Inn Premium Qilou Old Street Coastal Avenue! Thank you so much for your positive review. Please feel free to call our front desk if you have any questions during your stay. We are dedicated to serving every guest. Your satisfaction is our top priority. Besides providing a comfortable, healthy, and safe accommodation environment, we hope to bring you a sense of belonging and the warmth of home! The hotel's shower rooms feature a glass-partitioned wet and dry separation. Jinjiang Inn boasts a convenient location with multiple bus stops right outside. It's 3 stops to Qilou Old Street and the Bell Tower, and 2 stops to Century Bridge and Wanlv Park across the street. Direct buses also provide easy access to the train station, Xixiu Beach, and Holiday Beach. Staying at Jinjiang Inn is an excellent choice. We look forward to your next visit and wish you a pleasant journey.

Response from Property: Dear Guest, Thank you so much for taking the time out of your busy schedule to share your stay experience with us! We are honored to learn that you were satisfied with the comfort of your room and the quality of your sleep, and that you found the surrounding dining options plentiful. Creating a warm and comfortable environment for your rest is our greatest wish. Regarding your suggestion of taking the bus from right outside the hotel to the Qilou Old Street, we are delighted that this arrangement made your trip convenient for you and your child. We are always committed to providing guests with diverse travel suggestions to meet the needs of different guests. Thank you again for your recognition and appreciation; your satisfaction is our driving force. We eagerly look forward to your next visit, where we will provide you with even better service. We wish you a happy life and a happy family!

Response from Property: Dear Guest, Thank you so much for taking the time to share your stay experience with us! We are honored to learn that you were satisfied with the hotel's clean environment, affordable prices, and excellent location. The hotel is committed to providing every guest with a clean and comfortable space and high-quality service at competitive prices, and your positive feedback is our greatest motivation. We noticed your comments about room improvements and breakfast options, and this feedback is invaluable to us. We will carefully consider your suggestions and continuously optimize room facilities and breakfast offerings to provide you and other guests with an even better stay experience. Thank you again for your candid review, and we look forward to your next visit. We are dedicated to serving you!

Response from Property: Welcome to Jinjiang Inn Premium Qilou Old Street Coastal Avenue! Thank you so much for your five-star review. Please feel free to call our front desk if you have any questions during your stay. We are dedicated to serving every guest. Your satisfaction is our top priority. Besides providing a comfortable, healthy, and safe accommodation environment, we hope to bring you a sense of belonging and the warmth of home! The hotel's shower rooms feature glass partitions for a dry and wet separation. Jinjiang Inn boasts a convenient location with multiple bus stops right outside. It's three stops to Qilou Old Street and the Bell Tower, and two stops to Century Bridge and Wanlv Park across the street. The train station, Xixiu Beach, and Holiday Beach are also easily accessible by direct bus. Staying at Jinjiang Inn is an excellent choice. We look forward to your next visit and wish you a pleasant journey.

Response from Property: Welcome to Jinjiang Inn Premium Qilou Old Street Coastal Avenue! Thank you so much for your positive review. Please feel free to call our front desk if you have any questions during your stay. We are dedicated to serving every guest. Your satisfaction is our top priority. Besides providing a comfortable, healthy, and safe accommodation environment, we hope to bring you a sense of belonging and the warmth of home! The hotel's shower rooms feature a glass-partitioned wet and dry separation. Jinjiang Inn boasts a convenient location with multiple bus stops right outside. It's 3 stops to Qilou Old Street and the Bell Tower, and 2 stops to Century Bridge and Wanlv Park across the street. Direct buses also provide easy access to the train station, Xixiu Beach, and Holiday Beach. Staying at Jinjiang Inn is an excellent choice. We look forward to your next visit and wish you a pleasant journey.

Response from Property: 錦江之星品尚騎樓老街濱海大道店歡迎您的光臨！非常感謝您對我們好評，您在入住期間有任何問題都可致電我們前台我們將會用心服務於每一位客人，您的滿意就是小錦的初衷；酒店給您提供舒適，健康，安全的住宿環境外，同時希望能給您帶來歸屬感和家的温暖！酒店淋浴房 是採用玻璃隔斷的乾濕分離區，小錦家地理位置優勢，門口有多路公交車站，去騎樓老街，鐘樓3站，酒店對面坐公交去世紀大橋，萬綠園2站，火車站，西秀海灘，假日海灘公交直達都很方便，入住小錦家是非常不錯的選擇，期待再次光臨，祝旅途愉快

Response from Property: Dear Guest, Thank you so much for taking the time out of your busy schedule to share your stay experience. Your feedback is invaluable to us. First of all, we sincerely apologize that this stay did not fully meet your expectations.

Response from Property: Welcome to Jinjiang Inn Premium Qilou Old Street Coastal Avenue! Thank you so much for your positive review. Please feel free to call our front desk if you have any questions during your stay. We are dedicated to serving every guest. Your satisfaction is our top priority. Besides providing a comfortable, healthy, and safe accommodation environment, we hope to bring you a sense of belonging and the warmth of home! The hotel's shower rooms feature a glass-partitioned wet and dry separation. Jinjiang Inn boasts a convenient location with multiple bus stops right outside. It's 3 stops to Qilou Old Street and the Bell Tower, and 2 stops to Century Bridge and Wanlv Park across the street. Direct buses also provide easy access to the train station, Xixiu Beach, and Holiday Beach. Staying at Jinjiang Inn is an excellent choice. We look forward to your next visit and wish you a pleasant journey.

Response from Property: 非常感謝您選擇入住我們酒店，並抽出寶貴時間反饋您的入住體驗。對於您在住宿期間遇到的不便，我們深表歉意。關於您提到的幾個問題，我們已立即採取以下措施：淋浴時地板漏水：我們已安排工程部人員前往房間檢查防水層及排水系統，排查漏水原因，並將在今日內完成修復，避免影響後續住客。衞生間照明不足：我們已安排電工檢查照明設備，將盡快更換亮度更合適的燈具，提升使用舒適度。馬桶持續堵塞問題：我們對之前兩次維修未能徹底解決該問題深感抱歉。現已聯繫專業管道疏通公司，將於今日進行深度管道檢測與徹底清理，確保問題根除。同時，我們已為該房間做好備用衞生間安排或提供必要協助。我們非常重視您的反饋，已對相關維護流程進行內部覆盤，以提升維修響應效率與質量。值得欣慰的是，您認可我們酒店的地理位置優越，靠近騎樓老街及各類美食，這也是我們希望為客人提供的便利體驗之一。我們真誠希望有機會彌補此次的不愉快，期待您再次光臨，體驗我們改進後的服務。如您仍有任何需求或建議，歡迎隨時聯繫前台，我們將全力協助。再次致以誠摯的歉意與感謝English Reply Template:Dear [Guest's Name],Thank you very much for choosing to stay with us and for taking the time to share your valuable feedback. We sincerely apologize for the inconveniences you experienced during your stay.In response to the issues you raised, we have taken immediate action:Water leakage onto the floor during showering: Our engineering team has inspected the bathroom’s waterproofing and drainage system. Repairs are underway and will be completed today to prevent any further issues.Insufficient lighting in the bathroom: Our maintenance team has been assigned to assess the lighting and will replace the fixtures with brighter, more suitable ones as soon as possible.Toilet blockage not resolved after two service calls: We deeply regret that the issue was not resolved previously. We have now engaged a professional plumbing company to conduct a thorough inspection and deep unclogging service today to ensure the problem is fully resolved. In the meantime, alternative restroom arrangements or assistance have been provided.Your feedback is highly valued, and we are reviewing our maintenance procedures to improve response efficiency and service quality.We’re glad to hear you appreciate our convenient location near Qilou Street, a popular tourist attraction with easy access to great local dining options — one of the key advantages we aim to offer our guests.We truly hope for the opportunity to make it up to you and welcome you back for a much-improved experience in the future.Should you have any further questions or suggestions, please don’t hesitate to contact our front desk. We’re always here to help.Once again, thank you and our sincerest apologies.Warm regards,

Response from Property: 錦江之星品尚騎樓老街濱海大道店歡迎您的光臨！非常感謝您對我們的好評，您在入住期間有任何問題都可致電我們前台我們將會用心服務於每一位客人，您的滿意就是小錦的初衷；酒店給您提供舒適，健康，安全的住宿環境外，同時希望能給您帶來歸屬感和家的温暖！酒店淋浴房 是採用玻璃隔斷的乾濕分離區，小錦家地理位置優勢，門口有多路公交車站，去騎樓老街，鐘樓3站，酒店對面坐公交去世紀大橋，萬綠園2站，火車站，西秀海灘，假日海灘公交直達都很方便，入住小錦家是非常不錯的選擇，期待再次光臨，祝旅途愉快

Response from Property: Dear guests, welcome to Jinjiang Inn Pinshang Qilou Old Street Binhai Avenue! Thank you very much for your recognition of us. We will work harder to serve every guest attentively. Your satisfaction is the original intention of Xiaojin. The hotel provides you with a safe and comfortable accommodation environment, and at the same time hopes to bring you a sense of belonging and the warmth of home! The hotel shower room is a dry and wet separation area with glass partitions. Xiaojinjia has an advantage in geographical location. There are many bus stops at the door. It only takes 3 stops to go to Qilou Old Street and Bell Tower. It only takes 3 stops to take the bus to Century Bridge and Wanlv Park opposite the hotel. It is very convenient to go directly to the railway station, Xixiu Beach, and Holiday Beach. Staying in Xiaojinjia is a very good choice. I look forward to visiting again. I wish you a pleasant journey!

Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!