Grand Hotel Haikou (Managed by Accor)

I originally chose this hotel because it was 'about to become a Fairmont,' and even though the sign outside no longer says that, my overall experience far exceeded my expectations. The hardware was particularly surprising: the hotel extensively uses carpeting, both in the rooms and public areas. Knowing that maintaining carpets in a high-humidity, high-salinity coastal area is extremely difficult (most seaside hotels opt for wood or tile floors – I still remember the indescribable smell at The Royal Begonia, a Luxury Collection Resort, Sanya), the carpet condition in my room this stay was excellent. It's clear they put a lot of effort into maintenance, especially for a hotel that's already nearly 20 years old (or even older?). Check-in was seamless (I didn't catch the name of the kind lady who helped me). There was also a follow-up call to the room after I settled in, which very few hotels do. While the hotel's pool isn't huge, it's very well-designed, encircling the garden with both deep and shallow areas. Seating is well-spaced out (unlike the packed rows at Sheraton, for instance), offering a genuine resort feel where guests can relax without disturbing each other. Swimming and sunbathing there were very pleasant. From the pool, you can walk out to the seaside boardwalk, which leads all the way down to Wuyuanhe National Wetland Park. It's perfect for an evening stroll or a morning workout. Coming back from a run along the beach in the morning and then soaking in the hot spring really brings on that holiday vibe. Even though it hasn't become a Fairmont yet, the hospitality lives up to the 'Royal Service' mentioned on the phone. Thank you for the hospitality, and special thanks to Megan for her thoughtful touch. For someone who loves carpets and a resort atmosphere, this is a place in Haikou worth relaxing at, and I'd definitely want to come back again.

The hotel boasts a beautiful environment and convenient transportation. It's close to nearby malls and the International Duty-Free City. The front desk and concierge staff are very welcoming, especially Xiao Sui.

My stay at Haikou State Guest House was an absolutely perfect experience, definitely deserving of a five-star rating! The hotel is located on the West Coast, boasting expansive tropical gardens and a prime beachfront view. From the moment I stepped into the lobby, I felt right at home. The room was spacious and comfortable; opening the balcony door revealed lush greenery and a refreshing sea breeze. The hotel's outdoor pool and hot springs were fantastic for relaxation, and the buffet restaurant offered an exquisite and abundant selection of dishes, providing excellent value for money. It's also just a 10-minute drive from the world's largest single duty-free shop, Haikou International Duty-Free City (CDF), making shopping incredibly convenient. The hotel's service was impeccable; every staff member, from the lobby manager to the housekeeping attendant, greeted me with a genuine smile, making the entire trip feel wonderfully warm. Whether for leisure or business, this is undoubtedly the best choice in Haikou. I highly recommend it to everyone!

This is a great resort for families with kids, offering excellent service. I've tried both the buffet and the Chinese restaurant at the hotel, and the ambiance and food were both fantastic – great value for money. I'll definitely choose this hotel again next time I visit Haikou.

The environment is beautiful, the facilities are complete, and the service is attentive and professional. After checking out, I realized I'd forgotten something. I thought it would surely be thrown away, but to my surprise, I received a call from the hotel's lost and found service. That's amazing!

The environment is great, and the service is attentive. You can directly see the sea from here. The hotel also has a pool, and the breakfast is good. It's a great choice whether you're traveling for business, sightseeing, or a relaxing vacation. 👍

I'm not sure if it's called Haikou State Guest House or Fairmont Haikou, but its location is excellent, with beautiful sea views. The hotel facilities are very high-end; you can tell it was a very upscale hotel many years ago. It also has a swimming pool. Both the breakfast and the paid dinner at the hotel were quite good, and the staff were all very friendly and promptly resolved any issues when called. The only downside is that the carpet in the room should be replaced; the entire room smelled musty, and the bedding was the same.

Everything was great! Facilities: Excellent, excellent, excellent Cleanliness: Excellent, excellent, excellent Environment: Excellent, excellent, excellent Service: Excellent, excellent, excellent Travel photography session: Great Kids' activities: Fantastic Everything mentioned above was excellent.