Hakodate Yunokawa Onsen Umi to Akari/Hewitt Resort Reviews
Hakodate Yunokawa Onsen Umi to Akari/Hewitt Resort
3 Chome-9-20 Yunokawacho, Hakodate City, Hokkaido, 042-0932, JapanView hotel details
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Guest Reviews of Hakodate Yunokawa Onsen Umi to Akari/Hewitt Resort
9.3/10
Great
371 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.3
Service9.3
Cleanliness9.6
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All reviews(371)
Positive reviews(361)
Reviews with photos/video(161)
Relaxing hot springs(174)
Tasty dinner(54)
Delicious buffet(49)
Nice sea view(35)
Large rooms(32)
Close to airport(25)
Friendly front desk staff(11)
Clean pool(6)
Negative reviews(10)
edmilson28
Standard Double Room
Stayed in Aug 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Sep 19, 2026
It was pretty good. Both breakfast and dinner were nice, and the hot springs were also good. It's beautiful, and it's on the second row from the sea. I guess the hotels on the first row are more expensive. Overall, it offers good value for money.
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Guest User
Superior Twin Room
Stayed in Aug 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Sep 9, 2026
This onsen resort in Yunokawa, Hakodate, was an amazing experience. The hotel has a beautiful environment, and the open-air onsen offers expansive sea views, making for a truly relaxing soak. The room was clean and tidy, with complete facilities. The staff were attentive and thoughtful; check-in and any inquiries were handled promptly. The location is good, making it convenient for getting around. My solo stay was excellent, quiet and comfortable, perfect for a relaxing getaway in Hakodate. Highly recommended.
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byudg
Superior Twin Room
Stayed in Jul 2026
Couple
35 reviews
9.5/10
Amazing
Posted on Aug 25, 2026
The hotel is right by the sea, with the ocean just across the road. On the 12th-floor rooftop, there's an infinity pool with stunning sea views. Soaking in the hot spring while enjoying the sea breeze was absolutely fantastic. We booked a room with dinner and breakfast, both served buffet style. The selection was vast, with plenty of seafood. Upon check-in, guests were asked to choose their dining times, which was a good way to manage crowds. There aren't many attractions around the hotel, making it perfect for a pure hot spring and gourmet food experience.
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Guest User
Standard Twin Room
Stayed in Aug 2026
Family
32 reviews
10/10
Outstanding
Posted on Sep 26, 2026
Love this place! Everything is so good! Would love to stay again!
Yulianti R
Standard Double Room
Stayed in Jun 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Jul 26, 2026
The hotel is located near the bus stop to the airport and city center. The breakfast and dinner buffet is amazing with lots of varieties. Dinner has crab and also tempura freshly fried. The infinity onsen pool is also an amazing view to the ocean.
candy_zyh
Standard Familly Room
Stayed in May 2026
Family
4 reviews
10/10
Outstanding
Posted on Jun 13, 2026
Excellent value, exceeding all expectations! The entire hotel is brand new. The rooms are huge and very spacious. Both breakfast and dinner offer unlimited salmon roe and tuna paste. The hot spring facilities include an open-air bath directly overlooking the Pacific Ocean, and private onsen are available for less than 200 RMB an hour.
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Sunny _s
Standard Double Room
Stayed in May 2026
Family
2 reviews
8.0/10
Very good
Posted on Jun 5, 2026
Very nice hotel with amazing buffet line for both breakfast and dinner. However the downside is tht the hotel located a bit away from town. The onsen is nice too
Su Sze
Standard Twin Room
Stayed in Apr 2026
Couple
10 reviews
10/10
Outstanding
Posted on Jun 12, 2026
The room was huge. Outdoor onsen was super comfortable. Buffet spread was awesome. It was so delicious that you keep going for more servings. Food were freshly made and often replenish.
The hotel service staff were also polite and welcoming. There were welcoming drinks and kombu soup at lobby.
Our hotel is right in front of bus stop from airport so its super convenient and you don’t need to drag your luggage too far. The botanical garden is across the street. You can see monkeys in the park too.
Ximenchuishui
Family Room
Stayed in Apr 2026
Family
5 reviews
7.0/10
Posted on May 4, 2026
The hotels in the Yunokawa Onsen area are generally quite average, and Umi to Akari, which is a Four Points by Marriott, is no exception. However, its price is double what you'd expect. Perhaps I booked too last minute. To be honest, for this price, I'd choose other, higher-end options, and even taking a taxi there to enjoy the hot springs would be more cost-effective. This hotel does offer day-use hot spring access.
Here's my experience from a few perspectives:
1. **Hygiene:** You generally don't need to worry about hygiene in Japanese hotels, and this place is no different.
2. **Dining:** I opted for the one-night, two-meal plan, and after checking in, I realized it was the worst decision. The food quality was truly average. Although there was a lot of seafood and unlimited crab legs, it was just… mediocre. I ate one meal and never went back. I'd rather walk across the street to "Ichimonji" for Hokkaido ramen 🍜. Coincidentally, it was a Japanese holiday, and the breakfast queue was unbelievably long 🤪.
3. **Clientele:** This hotel primarily caters to tour groups. Buses kept pulling up, dropping off loads of tourists, if you catch my drift.
4. **Accommodation:** The bed and pillows were really uncomfortable. I'll spare you the details...
5. **Hot Springs:** Clean, and the quality of the hot spring water was good. It was slightly salty, and my skin felt silky smooth after bathing. There weren't many Chinese guests, and everyone was very particular about hot spring etiquette, maintaining personal space. This was a definite plus (especially with so many tour groups staying there).
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Guest User
Family Room
Stayed in Jun 2026
Family
1 reviews
8.0/10
Very good
Posted on Jul 10, 2026
Great dinner and breakfast buffet
Guest User
High Floor Sea Side Standard Twin Room
Stayed in Aug 2026
Family
10 reviews
8.0/10
Very good
Posted on Sep 26, 2026
The hotel is pretty new, but don’t have sauna, they have roof hot spring, we go there because of the 100ish dish buffet what they are promote for, but it end up the quality is so bad, and can’t imagine this will be provided to customer
CYan92
Junior Suite
Stayed in Feb 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Mar 25, 2026
It was a great stay at the hotel even though it is not very near to the main tourist area. Overall very pleasant experience with all the facilities provided and small gifts in the suite room. Will definitely go back again for next visit to Hakodate..
sonsy_li
Junior Suite
Stayed in Jan 2026
Family
14 reviews
10/10
Outstanding
Posted on May 3, 2026
Our room was incredibly spacious, featuring a separate large bed and a traditional tatami room within the suite. It felt very open, and each day we could see little monkeys bathing in the tropical botanical garden across the way from our window. This Japanese hotel was incredibly relaxing, with a well-thought-out layout that definitely surpasses many five-star hotels in China, like the Park Hyatt Guangzhou we stayed at later – truly a 'fighter jet among rubbish.' While not luxurious, the meticulous design details made our stay exceptionally comfortable. The food was excellent; despite the crowds, everything was well-organized, and we never had to wait long. Every night, we enjoyed soaking in the hot spring to the sound of the ocean waves, followed by incredibly delicious drinks. The relaxing experience in Hakodate far exceeded that in Sapporo. The only minor drawback is that the hotel isn't directly on the beachfront, which explains why it's much more affordable than nearby places like Hanatsuki or Wakamatsu. It's mostly Japanese guests here, with no international tour groups. Plus, there's a washer and dryer on the top floor.
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6/9
Guest User
Standard Double Room
Stayed in Jul 2026
Family
11 reviews
9.5/10
Amazing
Posted on Aug 26, 2026
Their dinner buffet is perfect for seafood lovers! They serve sashimi, crab legs, prawns, tuna, salmon, fish roe, and crab paste. There's a great balance of savory dishes and desserts—not an overwhelming variety, but just the right amount. Excellent value for money! The onsen was lovely, too. I stayed at another hotel in Noboribetsu 登別later that was way more expensive, much older, and super disappointing in comparison.
Guest User
Standard Double Room
Stayed in Jul 2026
Couple
4 reviews
10/10
Outstanding
Posted on Sep 5, 2026
Everything was great except for the check in time. It was a bit of long line and took us more than 15 minutes to check in.
Wish they had auto check-in kiosks.
Dinner and breakfast buffet was great even though it was packed!
Everyone working in this hotel was very professional.