Hakone Gora Byakudan

Cons: This onsen ryokan is located on a hill, so the location isn't the most convenient. It's quite difficult to explore the onsen town or walk around nearby. Perhaps because it's a smaller onsen, the public bath doesn't have an open-air bath, but the private open-air bath in the room somewhat makes up for it. Pros: The lobby offers expansive mountain views, the hotel interior is new, and the room layout is well-designed. Both dinner and breakfast are above the standard for an onsen ryokan; you can really feel the chef's dedication, not just a typical mass production. I wrote this review mainly to express my gratitude to our server, Ms. Saki Takano. She communicated with us in English and even used a few simple Chinese words to introduce the dishes. When we left, she wrote us a blessing card in Chinese characters. Her sincerity and warmth, without any pretense, truly made us feel at home. Thank you very much.

I had a very satisfying stay. Upon entering the hotel, a subtle fragrance filled the entire room. Overall, the guesthouse was extremely clean, spotless. I particularly want to mention the service: the staff member who assisted us was incredibly attentive. She remembered all my preferences after only being told once, and arranged things accordingly every day. Many thanks! 🙏

Extremely satisfied with my stay! The room was spotless – I'd give it 100 points if that were the max score. Both meals were incredibly delicious and plentiful, and the hot springs were wonderfully relaxing. The staff were very professional, and there was even a happy hour in the evening. This was by far my favorite hotel on this trip to Japan! Huge thanks to the staff for such a fantastic experience. I highly recommend everyone give it a try; you definitely won't be disappointed!

An absolutely perfect onsen and kaiseki experience! This is definitely a hotel I'd love to revisit. Upon check-in, they offered hot towels and snacks while I filled out the forms, which was such a warm gesture. The lobby boasts an unbeatable mountain view outside the windows. The interiors are elegant and understated. Every dish was exquisite. The Japanese breakfast, in particular, was the most elaborate I've ever had, with over 10 items including various small dishes, steamed egg, tofu, sashimi, seasoned rice, a seafood hot pot, yogurt, nuts, and fruit. You can choose between Japanese or Western breakfast. I'm so glad I picked the Japanese option. Both dinner and breakfast were served by the same intern, who was incredibly friendly, polite, and patiently explained each dish. She even left a thank you note when I checked out – so sweet!