Setsugetsuka

Really nice room with good views over the railway and hills. Great breakfast and dinner, which changed day to day for our two day stay. Didn't use the public baths, but the bath on our balcony and private baths were great. A bit hit and miss as to whether you get a chance to use the private baths as there is no booking system (not a criticism, it just might take a few attempts/waiting to get a bath). Free snacks and late night ramen were great as well.

The hot spring resort just next to Gora station, very easy to travel around with train and buses. Free snacks bar at the lobby, free ice cream in the afternoon , free probiotics drink in the morning, free noodle for supper. There is a onsen bath in our room’s balcony and We enjoy very much the indoor and open air public onsen.

The onsen was very good but the hotel a bit old. Anyway it’s enjoyable for the stay.

The hotel was right next to Gora station which made it super convenient to get to after a long day exploring Hakone. The staff was very friendly and fleunt in english, they explained in depth on their facilities and gave us a map of the hotel and guidelines on onsen etiquette. Our room was on the 6th floor; a bit far from the reception area but the view from my room made up for it. Room came with Yukatas to wear and many free amenities (such as toothbrush, comb, shampoo etc. As well as a matcha tea set in my room). The dinner was fantastic where you could choose between 2 different meals types which was both served as a 9 course meal. Room was spacious and provides regular beds as well as traditional futon beds. The outdoor bath included in the room was very nice especially in the cold weather when we visited. The bath had abit of algae on it but it wasnt a deal breaker, the bath also included privacy blinds. The private onsen was nice and quiet, but I would say a tad too small as it could fit 2 people in at a time, possibly 3. But overall the experience was fantastic and I would definitely come back again if visiting Hakone.

This is a great place to take a relaxing trip from the cities. I spent 2 nights here and was treated to a unique breakfast and dinner on each day. Good location within walking distance to the flower garden park and cable car to see the sights around. Get the hakone freepass to save money on the roundtrip from shinjuku and the attractions around hakone.

My husband and I stayed here for the first time. We really enjoyed it. We did privat spa at 5 am. We purchased both breakfast and dinner at the restaurant, the food were amazing and beautiful. The landscape of the hotel were amazing, we felt like in the woods which is the experience that we want. The hotel located near all transit. 2 minutes walk to the trainstation and 4 minutes to the bus station, super convenient, especially if you carry luggages or the weather is not too good. It is also very convient to visit museums. Over all, do more research before arrives, so you know how to purchase tickets to places.

The entrance is right in front of Gora Station, so transportation wouldn't be an issue. Plenty of shops and places to eat around the station, but they close pretty early. The front desk staff can speak English and explained everything clearly, from the type of onsen, the bathing hours, meals, and how to get to our rooms (it was in a separate building). The onsen are great, the outdoor private bathtub is great, but the water cools off pretty quickly in winter. The room is very spacious and they also provide an extra futon. I could do a bit of work comfortably in the rooms while resting. They have a bunch of amenities at the lobby, you could make tea, coffee, get some ice cream and bring them to your rooms. The breakfast and dinner were very delicious. You need reservations for meals since the seats are limited.