Hakone-Ginyu

Traditional Japanese style room. Food is good and very we had a good experience. The onsen is hot enough and facing the breath taking view.

Our one night stay at this ryokan was marvelous. It's right in front of a bus stop which was very convenient. They had someone waiting to welcome us at the entrance and made us feel very welcomed from the moment you step in. The room was beautiful and cozy during January winter. All toiletries were readily available so there's no need to bring anything apart from yourselves and some change of clothes. The private onsen was amazing with a scenery to boot. Dinner and breakfast served was delicious and very authentic Japanese cuisine that highlights the natural flavors. We couldn't get enough of the food. Our friendly server (might be Yuka. Forgot her name so sorry) did an amazing job giving an explanation of each of the dishes (in Japanese) The only complaints we have were that they do not have coffee in the room, you can get it from the lobby bar with coupons provided, but we weren't too fond of getting out of the room early in the morning. The other one was that awkwardly situated urinal that's right in front of the toilet so it is in your face if you lean forward while you're doing your business. Overall, it's value for money and would love to go back there and perhaps more than one night stay the next time.

Very rustic ryokan with great outdoor onsen. Views Hakone mountain is great and very child friendly as well.

We had our second stay at Hakone Ginyu and it was just as magical as the first. From the breathtaking views to the impeccable service and relaxing private onsen, everything was flawless. The staff remembered us and made us feel truly welcomed, and every detail of the experience was perfection. Already looking forward to our third visit!

Our stay at Hakone Ginyu was the highlight of our stays amongst many 5 star resorts across Japan. The resort felt private and personal. They had several special touches to make us feel welcome. They arranged a celebration for our anniversary, decorated a room full of lights and candles, gifted a wonderful pair of chopsticks and wrote us a heartwarming message. Food was delicious and diverse. Thank you for such a wonderful stay.