Musashino Bekkan Hakone

Traditional Japanese-style Rooms and Atmosphere: The hotel features traditional Japanese-style rooms with tatami mats, soft blankets, and national clothing for guests, creating an immersive cultural experience. The serene, peaceful environment enhances relaxation, with a quiet atmosphere in the relax room equipped with massage chairs.(based on 48 reviews)

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

The people who served us the meals, especially the elderly woman, were very kind and made us feel genuinely welcomed. Unfortunately, the experience with the housekeeping staff was quite the opposite. One man entered our room without asking while we were recording a light-hearted video, which made the whole situation feel very awkward. Overall, they came across as rude and also refused to keep our luggage for us. On top of that, guests are charged if they bring food from outside. The staff didn’t respond to messages on the trip app, nor did they provide any guidance on which buses to take to get around