Mount View Hakone

Mount View Hakone Reviews

Mount View Hakone

885 Sengokuhara, Ashigarashimo District, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, JapanView hotel details
Mount View Hakone
Mount View HakoneMount View HakoneMount View Hakone
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Guest Reviews of Mount View Hakone

9.2/10
Great
101 review
Verified reviews
Location8.9
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(101)
Positive reviews(100)
Reviews with photos/video(52)
Relaxing hot springs(55)
Tasty dinner(26)
Great value for money(14)
Large rooms(10)
Classy environment(8)
Easy to get around(8)
Well designed(7)
Quiet & comfortable(6)
Negative reviews(1)
Guest User
Japanese Western Style Superior Twin Room
Stayed in Mar 2026
Traveling with friends
2 review
9.5/10
Amazing
Posted on Apr 11, 2026
I really enjoyed this hotel. We opted for a room with actual beds instead of futons, as we prioritized comfort. Upon arrival, we booked a private onsen. After a long day of sightseeing, there's nothing quite like soaking in hot water while gazing at a bamboo grove – it was pure bliss! The Japanese-style dinner and breakfast were also delightful. The hotel's location is convenient, with a bus stop right outside. Bus T goes to Togendai Station, where you can transfer to the ropeway to see the sulfur geysers. From there, you can continue to Odawara Station to catch a train to Kyoto or Osaka.
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6/7
Guest User
Jp Style W/ Shared Bath, Non Smoking (Child Fee Apply From Age 3+/Advance Notice For Food Allergies)
Stayed in Nov 2025
Family
2 review
9.5/10
Amazing
Posted on Jan 20, 2026
Good service & nice room with friendly staff
Guest User
Japanese-Style Room With Shared Bathroom
Stayed in Feb 2026
Solo traveler
1 review
1.0/10
Posted on Mar 8, 2026
I seriously suspect the cleaning staff are dishonest. I left something behind and couldn't get it back. I asked the front desk and they said they didn't have it. However, I definitely had it when I packed my luggage the night before. I only realized I hadn't packed it when I was waiting for a car right outside the hotel entrance, so there's no way I could have left it outside. I asked several times, but they kept saying they didn't have it.
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Wildly_Krikolay
Japanese-Style Room With Shared Bathroom
Stayed in Jun 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jul 7, 2025
It’s a beautiful ryokan with a good onsen. It’s tatoo friendly, it was important for me. There were a lot of the Japaneses, so I think it is also a good sign for the place. Staff knows English very well and dinners and breakfasts was tasty
Polina Pristupa
Japanese-Style Room With Shared Bathroom
Stayed in May 2025
Couple
2 review
9.5/10
Amazing
Posted on Jun 6, 2025
It was an amazing experience. Very high quality service, insanely delicious kaiseki dinner and breakfast. Booked a private onsen for 45 min, unbelievable! Very authentic. There is a staff that speaks English.
Guest User
Jp Style W/ Shared Bath, Non Smoking (Child Fee Apply From Age 3+/Advance Notice For Food Allergies)
Stayed in Aug 2025
Traveling with friends
1 review
8.5/10
Very good
Posted on Sep 20, 2025
Very good
Juilia
Jp Style W/ Shared Bath, Non Smoking (Child Fee Apply From Age 3+/Advance Notice For Food Allergies)
Stayed in Feb 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Apr 22, 2025
It was a great time. So nice experience. The staff is very polite and friendly. The dinner and the breakfast were amazing. We also visited a private onsen, spent really nice time there under the sound of the rain and with the view on bamboo forest.
Guest User
Japanese-Style Room With Shared Bathroom
Stayed in Feb 2026
Couple
1 review
10/10
Outstanding
Posted on Apr 1, 2026
Everything was great. We recommend it.
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Guest User
Jp Style W/ Shared Bath, Non Smoking (Child Fee Apply From Age 3+/Advance Notice For Food Allergies)
Stayed in Jan 2026
Family
13 review
9.5/10
Amazing
Posted on Feb 13, 2026
The sulfuric hot springs are truly fantastic!
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baofen_ma
Jp Style W/ Shared Bath, Non Smoking (Child Fee Apply From Age 3+/Advance Notice For Food Allergies)
Stayed in Jun 2024
Family
6 review
10/10
Outstanding
Posted on Sep 5, 2024
The room was very clean, and the service was thoughtful.
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Guest User
Jp Style W/ Shared Bath, Non Smoking (Child Fee Apply From Age 3+/Advance Notice For Food Allergies)
Stayed in Jan 2026
Family
3 review
10/10
Outstanding
Posted on Feb 7, 2026
Since we were on a hot spring trip, the hot spring water was the most important factor in choosing a ryokan. Since the private rooms didn't have bathrooms, the price was relatively low. Since we were traveling with my daughters and staying on a Sunday, the communal hot spring was quiet, which was great. The hot spring water made my skin smooth. The Glass Museum is nearby, and after the Togendai Port Pirate Ship Tour, we arrived quickly by bus. The kaiseki dinner and breakfast were both excellent. I tried to reserve dinner online, but they told me to do it upon arrival at check-in, but I think the restaurant had private seating for each room, so I was able to do that. I had a choice between 6:30 and 7:30.
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Guest User
Jp Style W/ Shared Bath, Non Smoking (Child Fee Apply From Age 3+/Advance Notice For Food Allergies)
Stayed in Nov 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Dec 23, 2025
Beautiful and super comfortable room, they speak good English and the nonsense is a spectacle.
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Guest User
Japanese-Style Room With Shared Bathroom
Stayed in Nov 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Dec 11, 2025
I really enjoyed it. It was my first time at a ryokan. I liked the onsen too, but we didn't take the private one, but the prices were very reasonable. The kaiseki is good. I wish the breakfast had more variety. The main thing is the Friendly tattoo.
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Katerina Ch
Jp Style W/ Shared Bath, Non Smoking (Child Fee Apply From Age 3+/Advance Notice For Food Allergies)
Stayed in Nov 2025
Couple
16 review
9.5/10
Amazing
Posted on Feb 5, 2026
I loved the hotel; it was super authentic. It had a lovely onsen and breakfast and dinner were absolutely delicious. And there was a beautiful wheat field nearby.
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JOJOSHEN
Jp Style W/ Shared Bath, Non Smoking (Child Fee Apply From Age 3+/Advance Notice For Food Allergies)
Stayed in Nov 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Dec 15, 2025
We were very satisfied with the hotel; it fulfilled my fantasies about hot spring hotels. The Japanese-style rooms were huge, and the goldfish-themed private hot spring was sulfurous and smelled wonderful. The public baths were also nice, with one indoor and one outdoor bath, the outdoor one also being sulfurous. The service was excellent; there was a very gentle ********* lady at the front desk. Breakfast and dinner were very luxurious. We went hiking on Mount Kintoki the next day, so we didn't have time to explore the surrounding area.
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