Hotel Hakuba

The room I booked offered a view of the snow-capped mountains. Even in summer, it's a fantastic place to visit, I absolutely loved it here. There was an older gentleman, probably a manager, who provided excellent service – he was incredibly warm and enthusiastic!

The hotel's location is excellent, with snow-capped peaks visible from the room. The staff are warm and attentive, and there's a car service available to take guests to the station.

This was my first time staying at the Hakuba Hotel, and I'm so glad I chose it for my three-night stay. **Location:** It's a convenient 5-minute walk from Snow Peak Land. If you're coming by bus from Nagano, you can get off at that stop and walk to the hotel. **Breakfast and Dinner:** The food was delicious, healthy, and nourishing. While there weren't lavish meat dishes, the variety was excellent and very nutritious. **Hotel Facilities:** The room facilities were a bit old, but the cleanliness was acceptable. You can enjoy mountain views from the room, which gives it a real vacation feel. The hot spring water was also very good. Plus, there's a free shuttle bus every day to various attractions. I also highly recommend the homemade apple juice sold at the hotel – it's naturally delicious! 😋

The hotel staff were incredibly friendly. There's a self-service UCC coffee machine in the lobby with free refills. The breakfast spread was excellent, and the large windows offered fantastic views of the snowy landscape. Our room was fully equipped for cooking, with a stove, sink, microwave, fridge, and kettle – everything you need to prepare your own dinner if you're on vacation. If you're driving, there's a large supermarket just a minute or two away. Plus, there's a hot spring bath, which is perfect for soaking away fatigue after skiing. They also offer free parking and ski equipment rental, which was both good quality and reasonably priced. If I ever visit Hakuba again, I'd definitely choose this hotel.

Mostly clean, and the restaurant was decent. The location isn't very convenient though, with no dining options nearby. The front desk staff weren't helpful with problems, but the security guards and the driver (an older gentleman) were very enthusiastic. Overall, it was a pretty good experience.

Pros: The hotel's front desk staff were very welcoming and meticulously explained transportation options to attractions. Cons: The facilities are old and outdated, and the food ingredients are really low-quality. The dining staff are all from India and Pakistan, and their Japanese is terrible. At a price of over 1500 yuan, the value for money is very poor, and I even found mosquitoes in the room.

The view outside the window was absolutely stunning! It's not far from the station, the jumping platform, and the ski lifts. We walked along the river, facing Mount Hakuba, and had such a wonderful time!