To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities7.6
Service8.2
Cleanliness7.9
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All reviews(118)
Positive reviews(16)
Reviews with photos/video(7)
Awesome rooms(6)
Negative reviews(2)
Zeatinriboside
Deluxe Room
Stayed in Apr 2026
Solo traveler
13 reviews
8.5/10
Very good
Posted on May 29, 2026
Newly renovated, spacious, clean, and comfortable room.. This hotel is undergoing some renovation and some guests may not be too keen with the retrofitting activities. I received a surprise upgrade due to some earlier issues with the check-in process; much appreciated.
Happyandsafe
Deluxe Room
Stayed in Jul 2025
Family
13 reviews
10/10
Outstanding
Posted on Aug 27, 2025
The most fancy hotel with a fully affordable price. Beautiful design both in the hotel and inside the rooms. A whole fridge of 5 bottles of free drink feels out of this world. Receptionists are friendly and helpful.
However be careful when you search on the Google map, really put the hotel's full address to avoid confusion as Google maps might take you to a nearby place within the same hotel group and the parking entrance is not easy to find if you are a pedestrian. The proper front door opens to a beautiful street that takes you right to the town centre though.
GaileyBee
Comfort Room
Stayed in Apr 2025
Family
30 reviews
8.5/10
Very good
Posted on May 31, 2025
The location of the hotel is good. The room is large and the bed huge, and very comfortable, although I would rather have had 2 single beds as was travelling with my son. The bed only had one pillow and one single duvet despite the booking was for 2 people. We found another pillow and duvet in the wardrobe but I do feel the room should have been set up for 2 people. The free drinks in the fridge was nice, but the fridge was not cold, there was also no way to open the drinks but we asked at reception and they provided a bottle opener. The shower in the bathroom was broken so you had to hold it to shower as it did not stay in the holder. The bathroom was clean but did smell damp. There was chilled water, sweets and pastries to help yourself to at the reception. The check out was midday which is great but it was rather a shock at 11.55am when just finishing packing in the bedroom someone tried to enter the room with no knocking or warning, this really is not acceptable.
6/11
Harpreet08
Standard Double Room
Stayed in May 2025
Solo traveler
13 reviews
10/10
Outstanding
Posted on Jun 13, 2025
Wonderful staff!!
Guest User
Standard Double Room
Stayed in Nov 2024
Business traveler
1 reviews
5.5/10
Posted on Dec 2, 2024
The location of the hotel is excellent, but the rooms had a bad odor. While the rooms themselves are spacious and nicely appointed, the unpleasant smell detracted from the overall experience. Additionally, check-in was problematic, as our room wasn't ready until 4:30 PM. On the other hand, they are strict about check-out times and charged extra for an additional hour.
Guest User
Standard Double Room
Stayed in Jul 2025
Couple
1 reviews
6.5/10
Posted on Sep 16, 2025
First, let's talk about the room. The parquet flooring was badly worn, and the shower holder in the bathroom was loose. The next morning at 7:15 a.m., there was a knock on the door. After I opened it, the staff asked when we intended to check out. We had until 12:00 p.m., but we had until then. "Aren't you from the bowling club?" was the next question. "No, we're not!" The door was closed without an apology. At 8:35 a.m., while we were getting dressed, a man unlocked the door from the outside without warning. My wife was sitting topless on the bed. The door was closed again without an apology. So, never again. At home, we realized we had forgotten a small pillow. When we asked, they offered to send it to us for €20.00. I decided to ask a relative to get the pillow and send it to me instead.
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Guest User
Standard Double Room
Stayed in Jun 2026
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Jul 5, 2026
Sehr freundlicher Empfang, sauberes und großes Zimmer mit freien Getränken in der Zimmerbar Ben Einzug. . Das Hotel wird gerade renoviert (Stand Juli 26). Daher ist mit ein paar Einschränkungen zu rechnen.
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Guest User
Standard Double Room
Stayed in Feb 2026
Couple
1 reviews
7.0/10
Posted on Mar 6, 2026
Bitte informieren Sie vor der Buchung Ihre Gäste ehrlich, wenn kein Aufzug funktioniert und Renovierungsarbeiten in einer chaotischen Situation laufen. Außerdem wäre es sinnvoll, einen Vorhang am Toilettenfenster anzubringen...
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Guest User
Comfort Room
Stayed in Feb 2026
Business traveler
1 reviews
6.5/10
Posted on Mar 5, 2026
Unordnung wegen Renovierungsarbeiten, das Zimmer war sauber, aber renovierungsbedürftig.
J'ai du annuler ma réservation au dernier moment car voyage changé et donc cet établissement ne pouvait plus convenir.
Je n'ai pas été remboursé, lamentable. Nous avons la descendance de prévenir, et bien non, encore un établissement qui se fait de l'argent facilement.