This trip left me very dissatisfied and unreasonable
I have paid in full and requested a five-bed order in Hong Kong
When I arrived at the hotel the hotel asked me to pay 1,000,000 VND saying it was a cleaning fee
This charge is not indicated on the order
Also the room arrangement order I requested says three queen beds and two single beds
When we checked out the next day, he said he would charge me VND 1,000,000
Adding 2,000,000 VND before and after I called the platform to complain
Didn't get reasonable help
The hidden charges of the hotel are very unreasonable. It is recommended not to stay again
The facilities used are not normal swimming pool dirty no living water, jacuzzi will not massage, karaoke with microphone but no electricity and no remote control option must be selected on YouTube so that can not sing nor can swim
Also the coffee table is too dangerous, easy to scratch without using proper protection
The last 2,000,000 Vietnamese dong had to be paid by me, after receiving there was no receipt and any proof, the platform I ordered did not help me solve this problem
I have never had this problem happen to the hotels I have booked so many times
And every time I book a hotel is full payment, these hidden charges make me extremely dissatisfied with the stay, please be careful of being deceived
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