Hamanako Lakeside Plaza

I stayed here for one night on August 12th. I bought a membership and paid an annual fee, so I would like to use it regularly, but I haven't been able to use it much due to the corona crisis. The previous person in charge had good service, and the grade went up a notch. Before the upgrade, even in the top season, they held the newly created KIALA room. Even if there are few people, we have prepared two large rooms. Whether it's because the person in charge retired or after upgrading, the grade drops every time I make a reservation after that. Maybe it's our fault that we don't book in advance even though it's the peak season, but in the past they prepared good rooms for us. Also, as I wrote before, I am still dissatisfied with the fact that from May 2020 this year, SDGs have stopped having toothbrushes in the room. I want at least one per person. I think that it is good to charge from the second one. Despite promoting the SDGs, the toothbrush you purchase is a one-time use item, so you will need two if you use it at night or in the morning. That means using a lot of plastic, so the result is not a reduction at all. I would like the first toothbrush with a small toothpaste to be installed in the room. Most hotels have it. If you are going to do SDGs, I want you to do it in other ways. I don't think there is any effect on environmental problems because the service is just getting worse. I am satisfied with the all-inclusive service. I especially like the KIALA lounge and bar. However, KIALA's bath is small, so I would like it to be larger. And saunas are also popular, so I would like to see a dry sauna as well as a mist sauna. Also, I used to be able to play tennis at the hotel, but at one point the court was peeling off, nothing was maintained, and now it's a parking lot. The owner was able to play tennis for free, but it is no longer possible, and the service is getting worse and worse. I said many good things in the beginning and recommended upgrading, but I don't want you to drop it after upgrading. I saw a hotel recommending a membership this time as well. I would like you to maintain the quality instead of saying good things only when selling. For the time being, I'm paying an annual membership fee on top of the membership fee, so please set up a toothbrush in the room.

I was satisfied with the rich buffet style for both dinner and breakfast. The hot spring is in the annex, but it was a facility like a normal super public bath. It seems that the projection mapping that is projected on the window glass is for sale. There was no hanten in the room, and the guests were only in yukata during meals. It's not even early summer yet, so I wanted you to prepare. There was a dinosaur decoration at the front desk, and the person at the front desk was also wearing a dinosaur headgear. The restaurant was also a dinosaur-themed atmosphere, but I didn't understand the meaning.

口コミで外観が年季が入っていると書かれていたのでそのつもりで伺ったので、とくに驚きはありませんでした。 ロビーにあるラウンジもお洒落な感じだったし、リゾートホテル感がありました。 お部屋はリニューアルされていたようで綺麗な和洋室でレイクビュー、和室があると荷物を自由にひろげられるのでやはり便利でした。 トイレ、バスがセパレートだったので洗面台に洗面用具も並べられるので助かります。 大浴場は棟が違いますが、簡単な通路で繋がって行かれるのでよかったですが、途中外気が入るようで多少寒く感じました。 温泉はいくつか湯舟があり、洗い場もそこそこ数があったので待つこともなくよかったです。 食事はバイキングでした。 温泉の2階のレストランでいただきました。 夕食はちょうど2社の団体さんと一緒になりましたが、チェックインの時にそのことも伝えられていて心積りができていたのでとくに問題はなかったです。 よくある安っぽいバイキングではなくワンランク上のお料理に感じました。 ライブキッチンで温かい天ぷらもいただけて美味しかったですが、やはり人数がたくさんで満席だったのでお料理に並ぶのがちょっと長かったです。 朝食もそこそこ混み合っていましたが、普通に取りに行かれてお味も満足でした。 名物のメレンゲ*かけご飯が美味しかったです。 ひとつ改善されたらよかったと思うのが、別サイトの口コミにもあった浴衣のサイズ感です。 なんだか浴衣がとっても短いんです。 浴衣は短い方がいいとは思いますがちょっと短すぎかな？ たぶん1回普段の自分のサイズの浴衣に手を通して、短すぎてワンサイズ上の浴衣に着替え直すパターンの人がたくさんいるのではないでしょうか？ そうなるとエコの観点から言っても洗濯の無駄になってしまうと思います。 あとちょっとペラペラすぎる浴衣でした。 浴衣問題を改善されたらもっと良くなると思いました。 浜名湖周辺のホテルがとても賑わっていてビックリでした。 夏休み等のハイシーズンはさらに賑わうのではないかな？と思います。