Ameron Hamburg Hotel Speicherstadt Reviews

Response from Property: Dear Guest,Thank you very much for sharing your feedback with us.We are delighted to hear that you had a great stay and that our location, with its proximity to many museums and walking tours, was ideal for your visit. It is also wonderful to read that you enjoyed the view and felt comfortable in a very clean room.We would be very pleased to welcome you back to the AMERON Hamburg Hotel Speicherstadt on a future visit to Hamburg.With warm regards,Jennifer SchönauGeneral Manager

Response from Property: Dear Guest,Thank you very much for taking the time to rate your stay with us.We are very pleased to hear that you found our hotel clean and comfortable and that the room size was well suited to your business trip. We also greatly appreciate your positive feedback on our central location and the overall pleasant atmosphere in the hotel.It is good to know that you enjoyed our breakfast as well and that you look back on your stay with us positively.We would be delighted to welcome you back to the AMERON Hamburg Hotel Speicherstadt on one of your next trips to Hamburg.With warm regards,Jennifer SchönauGeneral Manager

Response from Property: Dear Guest,Thank you very much for your kind feedback.We are delighted to hear that you enjoyed your room with its amazing view and that your overall experience with us was so positive.It means a great deal to us that you would happily come again, and we would be very pleased to welcome you back to the AMERON Hamburg Hotel Speicherstadt on your next visit to Hamburg.With warm regards,Jennifer SchönauGeneral Manager

Response from Property: Sehr geehrter Gast, herzlichen Dank für Ihre positive Bewertung unseres AMERON Hamburg Hotel Speicherstadt. Es freut uns sehr, dass Sie unser Hotel als sehr sauber empfunden und das Frühstück Ihren Geschmack getroffen hat.Ihre Anmerkung zum nahe gelegenen Supermarkt schätzen wir. Die zentrale Lage in der historischen Speicherstadt bietet unseren Gästen nicht nur eine einzigartige Atmosphäre, sondern auch eine gute Infrastruktur.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Vielleicht haben Sie dann auch die Gelegenheit, unsere cantinetta bar mit ihren Kaffee- und Rumspezialitäten zu besuchen .Mit herzlichen Grüßen,Jennifer Schönau,General Manager

Response from Property: Dear guest,thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our comfortable beds, good shower, and central location.We apologize for the disappointment regarding the absence of a coffee machine in your room. Additionally, we are sorry for the inconvenience caused by the lack of a light switch in the toilet. We recognize this as a design oversight and will address it in our next round of renovations.Regarding the price of breakfast, we regret that it did not meet your expectations. We strive to offer a wide variety of high-quality options, but we understand that it may not suit everyone's preferences. Your feedback will be shared with our management team for review.We appreciate your insights as they help us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards from Hamburg,Jennifer Schönau,General Manager

Response from Property: Dear Guest,Thank you very much for taking the time to share your impressions of your stay with us in such detail.We are very pleased to read that you experienced our hotel as fantastic and that the combination of cleanliness, tasteful interior design and the beautiful view from your room left such a positive impression on you. Equally pleasing is your feedback on our location close to the Speicherstadt, with the convenience of being able to reach numerous sights, restaurants and shopping opportunities on foot.We are especially grateful for your kind words about our front office team. Knowing that you experienced the service as warm and attentive and felt thoroughly satisfied is a valuable confirmation of the standard of hospitality we strive for every day.We would be delighted to welcome you back to the AMERON Hamburg Hotel Speicherstadt on one of your next visits to Hamburg.With warm regards,Jennifer SchönauGeneral Manager

Response from Property: Dear Guest,Thank you very much for taking the time to rate your stay with us.We are delighted that you found our hotel clean and stylish, and that the direct connection between the car park and the hotel made your stay more convenient. We are also pleased to hear that you appreciated the room’s flooring without carpet, as many guests find this particularly pleasant and hygienic.It is great to know that you enjoyed the lemon water provided at reception as well – small touches like this are intended to make you feel completely at ease with us.We would be very happy to welcome you back to the AMERON Hamburg Hotel Speicherstadt on a future visit to Hamburg.With warm regards from HamburgJennifer SchönauGeneral Manager

Response from Property: Dear guest, Thank you for taking the time to share your impressions of your stay over Pentecost with us. We are delighted to hear that you enjoyed our hotel's location in the Speicherstadt district, as well as the convenient access to public transportation and the parking garage. We are particularly pleased with your praise for our service staff. Friendliness and helpfulness are very important to us, and it's nice to know that you experienced this so positively during your stay. We also appreciate your feedback on our breakfast buffet. It's good to hear that you enjoyed the quality and special features. We take your comments regarding the bread and egg dishes seriously and will pass them on to our kitchen team to make any necessary improvements. We are also pleased that you liked the furnishings and design of your room. Our goal is to ensure our guests feel completely at home, and this includes a well-thought-out room design with ample storage space and a well-integrated bathroom area. It's great to hear that you had a successful stay with us overall and that you would recommend our hotel to others. We would be delighted to welcome you back soon. Sincerely, Jennifer Schönau, General Manager

Response from Property: Dear guest, thank you very much for rating your time with us. How nice to know that overall you felt so comfortable with us and were able to enjoy a pleasant stay. The entire team and I are already looking forward to seeing you soon to welcome you back. With best regards, Jennifer Schönau, General Manager

Response from Property: Dear guest, Thank you for sharing your experience with us. It's wonderful to hear that you enjoyed your stay and that we delighted you! We look forward to welcoming you back soon. Best regards, Jennifer Schönau, General Manager