a&o Hamburg Reeperbahn

The service provided by the receptionist is highly appreciated. He is considering and caring for.👍👍👍👍👍👍

DO NOT go to this rubbish hotel! Even if it's free, don't stay! The service and attitude are terrible. The room is smelly, dirty, and messy. It's even filthier than a beggar's house. No wonder it has such a low rating.!

I have stayed in multiple A&O hostels across the country and most of them have been nice, but this one was unfortunately the worst of all. To begin with, my friend and I arrived early in the morning and had to wait several hours before the check in. During the time that we spent in the lobby we have been approached by multiple shady looking people, I wasn’t sure if they were hostel guests or simply homeless people looking for a place to sit inside. One of them offered us *****, which was completely out of place. Since the hostel is located on Reeperbahn (area known for questionable nighttime activities) I suppose they should have more security to protect actual guests from such unwanted interactions in the lobby/outer area and not let shady people use the hostel’s facilities (like bathrooms etc) for free. When we got to the room, our first impression was that it was EXTREMELY small for an 8-person room: 3 beds were crammed up against one another (imagine a П shape), which meant one person’s head would be like 50cm away from another person’s head, and the same for one’s head and other’s feet. I understand a hostel is a shared space but this is a bit too much for lack of personal space. The room didn’t have lockers: or, in fact, any kind of box/shelf to put your stuff in. There was only a locker downstairs that costs €6 for 24 hours or the staff could take your valuables to their office for free: still, that’s very inconvenient, normally all other A&Os had either a box or at least an under-bed space that you could use and lock. The toilet in this room was also broken, the water was constantly flowing and this disrupted my sleep even further along with some unpleasant loud guests (which is not the hostel’s fault but just to mention). The room also didn’t have enough light and felt generally unpleasant. To sum it up, this was a very unpleasant stay. If you are in Hamburg, A&O Hauptbahnhof is much more pleasant.

Place is decent all round, cleanliness was fine for my room, front desk was helpful in answering any questions. Location is a little skeptical as there are many activities in Reeperbahn itself at night which might not be very good for light sleepers. For the Price to Enjoyment ratio: 4/5

Tidy, Good Location, Normal Service, Quality of bed linen 2/5. Gut und günstig)

I hghely recommended this place.