Apart from the Italian coffee, the location and pool, this place is very solid but not a persuasive 5 star experience. A bit understaffed, everything is nice but there is nothing remarkable. I could only visit on specific dates, but I would recommend looking through booking dot com or some other places for better prices than the website- it is not worth the over 500 dollars a night rate. For those allergic to dogs, be aware that there are many on the Island, and many of them run around the hotel grounds, the pool and outside restaurant seating (maybe not only the hotel's fault, since some tourists feed and encourage them). The rooms are nice but show some wear (rickety lamps), and the place is clean but not spotlessly so (glass of sliding doors). The grounds are lovely and landscaped, at night a bit dark and the bumpy walkways could pose a walking challenge (I used my cellphone on occasion). One doesn't go to Easter Island for hotels or restaurants or to enjoy bargain prices - so it is important to have realistic expectations...