Hampton by Hilton Hangzhou Xiaoshan Jiangnan Technology City Reviews
Hampton by Hilton Hangzhou Xiaoshan Jiangnan Technology City
Building 3, Qianwan Zhigu, No. 355 Guming Road, Xiaoshan District, Hangzhou, Zhejiang, ChinaView hotel details
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Guest Reviews of Hampton by Hilton Hangzhou Xiaoshan Jiangnan Technology City
9.5/10
Outstanding
3471 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(3471)
Positive reviews(3441)
Reviews with photos/video(438)
Friendly front desk staff(645)
Delicious breakfast(580)
Classy environment(339)
Perfect for business trips(101)
Close to airport(77)
Fantastic river view(69)
Awesome gym(34)
Delicious buffet(23)
Negative reviews(30)
Anonymous User
Cozy Double Room
Stayed in Jun 2026
Traveling with friends
15 reviews
10/10
Outstanding
Posted on Jul 28, 2026
I drove myself to the Hampton by Hilton Hangzhou Xiaoshan Jiangnan Sci-Tech City. Although it's a bit far from the city center, parking was convenient and the service was excellent. There's a delicious restaurant called Chunjiang Jiayan right next door on the ground floor. The hotel's surroundings are quiet, perfect for relaxation, and the room was clean and tidy. The breakfast was also quite extensive.
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Response from Property: 尊敬的賓客:您好!感謝您選擇杭州蕭山江南科技城希爾頓歡朋酒店並分享入住體驗。很高興酒店的停車便利、周邊安靜的環境、整潔的房間以及豐盛的早餐能讓您感到滿意,也感謝您對“春江家宴”的推薦。期待您再次光臨,祝您旅途愉快!杭州蕭山江南科技城希爾頓歡朋酒店 敬上
Mingricai_YO
Deluxe River-view King Room
Stayed in May 2026
Business traveler
6 reviews
10/10
Outstanding
Posted on Jun 14, 2026
The hotel is located in the Jiangnan Science and Technology City area of Xiaoshan District, very close to Xiaoshan Airport, and you can see planes taking off from across the river. The park is very quiet and transportation is convenient, with no traffic jams in this area. There's a delicious restaurant called 'Chunjiang Home Feast' right downstairs. The hotel service is excellent, and the rooms are clean and tidy. The breakfast is abundant, with freshly cooked mini wontons and soup dumplings available, perfect for starting your day. All the staff are warm and polite, making you feel right at home.
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Response from Property: 感謝您細緻又走心的滿分好評!酒店坐落江南科技城,與蕭山機場隔江相望,時常能看見飛機起落,園區靜謐通暢、出行一路順暢,樓下春江家宴就餐也十分方便。我們始終用心把控客房清潔與服務品質,早餐現包小餛飩、小籠包是後廚精心準備的特色,全體員工秉持熱忱禮貌的服務態度,力求給到每位住客貼心自在的入住感受。期待您下次再度光臨,我們持續精進,恭候您再次蒞臨!
Jieyicao
Cozy Double Room
Stayed in Mar 2026
Family
77 reviews
10/10
Outstanding
Posted on Apr 19, 2026
The hotel is located by the Qiantang River, not far from Xiasha Bridge. The facilities are new and spotlessly clean, and the service is excellent. The breakfast, in particular, is incredibly rich and delicious. This place offers exceptional value for money... Highly recommended.
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Response from Property: Dear Guest, thank you so much for your thoughtful review and sincere recommendation! We are delighted that you appreciated the hotel's prime location with its unobstructed views of the Qiantang River. We are honored to have earned your approval of the hotel's brand-new facilities, clean and tidy environment, and attentive service. We will continue to refine our delicious and varied breakfast, strictly control quality, and improve value for money, striving to provide every guest with a high-standard stay experience. Thank you again for your recommendation, and we look forward to your return. Wishing you a pleasant stay!
Cody Zhuo Yuan Lee
Superior Double Room
Stayed in Aug 2026
Business traveler
11 reviews
7.5/10
Posted on Sep 26, 2026
This hotel is rather new and all its facilities and room are good for the price i paid. But to get to any mall, it takes 30 mins. There is only a few small eateries nearby as it is located with a tech hub. But I do like the rooms and breakfast.
Response from Property: 您好!非常感謝您的好評和認可!我們一直以來都堅持為每一位入住的客人提供物超所值的個性化服務,從您辦理入住手續的那一刻起,我們都力臻在每一個服務細節上給每一位賓客體驗超值的入住享受,務求讓每一位客人能感受到滿意加驚喜的服務。完美的個性化服務,服務創造價值,這是我們永遠追求的目標,並將一直進行。我們將繼續努力,為您及更多客人提供更優質更貼心的服務。希望能給您的杭州之行帶來美好感受,誠摯期待您的再次光臨- - -愛你的歡小朋
Guest User
2 Twin Beds Superior Deluxe Room River View
Stayed in Apr 2026
Family
8 reviews
10/10
Outstanding
Posted on May 4, 2026
The room was very clean and fresh, and the front desk staff were polite.
Original textTranslated by Google
Response from Property: 感謝您的暖心好評!很高興您感受到客房乾淨整潔、空氣清新,也十分感謝您對前廳工作人員禮貌服務的認可。我們會一直保持衞生品質和服務禮儀,用心做好每一處細節,期待您再次光臨
JUSTLYNN
Hollywood Room with Queen Bed
Stayed in Jul 2026
Couple
17 reviews
10/10
Outstanding
Posted on Aug 27, 2026
This hotel offers an exceptionally comfortable stay with spotless rooms and excellent service. The location is incredibly convenient, but the true highlight is the breathtaking, beautiful view of Hangzhou. It creates an unforgettable experience that makes you want to return. I highly recommend this place and will definitely stay here again during my next visit to the city.
Response from Property: 尊敬的客人,您好!非常感謝您對杭州蕭山江南科技城希爾頓歡朋酒店的高度認可與用心分享。很高興您在入住期間感受到房間整潔舒適、服務貼心周到,同時對酒店交通便利與杭州美景印象深刻。您的肯定是我們持續提升服務品質的動力。期待您下次來杭州時再次選擇本酒店,願再次相見為您帶來同樣難忘的愉悦體驗。
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jun 1, 2026
I needed help with my parcels and items - 小栩 小玉 were both very helpful in providing help and navigating the Chinese systems. They also provided accurate information about the traffic. Both their attitude were great!
Response from Property: Thank you very much for your lovely review! We're glad that 小栩 and 小玉 were able to assist you with your packages and belongings. They patiently showed you how to use the local systems and provided accurate travel information as well. They always treat guests with kindness and enthusiasm. We will keep delivering thoughtful service and look forward to seeing you again soon!
Guest User
Cozy Double Room
Stayed in Apr 2026
Couple
2 reviews
10/10
Outstanding
Posted on May 4, 2026
This is my second stay here, and I came for a convention. It's convenient for both taxis and subways, and close to the airport. The hotel facilities are great, the room is spacious, and breakfast is plentiful. I'll definitely choose this place again next time.
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel again; it's an honor! We're delighted you had a convenient stay during the exhibition, with easy access to taxis and the subway, and its proximity to the airport is a major advantage. We're happy to say you had a comfortable and pleasant stay thanks to our spacious and comfortable rooms, excellent facilities, and varied breakfast options. We look forward to welcoming you back to our hotel for your next event. We are always committed to providing excellent service and look forward to your next visit!
Guest User
Cozy 2-bed Room
Stayed in Mar 2026
Solo traveler
4 reviews
9.7/10
Amazing
Posted on Apr 19, 2026
This stay was absolutely fantastic! The room was spotless, and the bedding was so soft and comfortable. The front desk staff were incredibly warm and attentive, making check-in super quick and efficient. The soundproofing was excellent, and the location is really convenient for getting around. Being on a high floor, I had an amazing panoramic view of the Qiantang River. I'll definitely choose this hotel again next time!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your 4.8-star rating and such detailed review! We are delighted that you had a wonderful stay. Thank you for your positive feedback on the cleanliness of the room and the softness and comfort of the bedding, as well as your appreciation for the warm hospitality and efficient check-in at the front desk. We are honored that you enjoyed the panoramic views of the Qiantang River from your high-floor room, as well as the excellent soundproofing and convenient access to transportation. We will carefully review and optimize any minor shortcomings to continuously improve the details and strive to provide you with an even more perfect stay. We look forward to your next visit and wish you all the best!
Guest User
Cozy Double Room
Stayed in Aug 2025
Solo traveler
3 reviews
10/10
Outstanding
Posted on Dec 30, 2025
My stay at the Hampton by Hilton Hangzhou Xiaoshan Jiangnan Sci-Tech City far exceeded my expectations, truly a perfect choice for a business trip.
From the moment I stepped into the lobby, I was enveloped in a warm, welcoming feeling. The professionalism and enthusiasm of the front desk staff were impressive – check-in was efficient and smooth, their smiles genuine. They patiently and thoughtfully answered my questions, even proactively offering helpful tips for local transportation and dining. Arriving late at night, a simple "You've worked hard" greeting and quickly prepared room key instantly washed away my travel fatigue.
The hotel's design is modern and bright, the rooms are clean and comfortable, and the facilities are smart and convenient. However, what truly touched me was always the "human touch." Whether it was the friendly guidance from staff during breakfast or the caring inquiry about my stay experience during check-out, every interaction made this visit feel pleasant and respectful.
Attention to detail truly shines through, and this stay allowed me to genuinely experience the Hampton by Hilton brand's spirit of "friendliness, reliability, care, and thoughtfulness." Without a doubt, this has become my top choice for every business trip to Hangzhou. I look forward to my next visit!
The whole ambiance and room were clean and comfortable. The service was excellent, and the staff were friendly and helpful. Location is convenient for short stay as it is close to the international airport, only 30 minutes by car, and was able to rest very well as it is very quiet. Though the hotel is located a bit far from tourist spots such as West Lake, which I prefer as I don't like to be in a crowded and noisy area. Nice view of the river. And I love the convenience of being able to do my own laundry, as they have both washing machines and dryers available.
Lots of choices of food available for breakfast.
Downstairs, there is a Lawson convenient shop where you can buy snacks and a very nice restaurant just around the corner and a few noodle/dumpling places.
Response from Property: Dear Guest, Thank you so much for taking the time to share your detailed and wonderful feedback about your stay with us! We are absolutely thrilled to hear that you found our overall atmosphere and rooms clean and comfortable – ensuring our guests feel at ease in a tidy space is always our top priority.
Anonymous User
Cozy Double Room
Stayed in Apr 2025
Solo traveler
2 reviews
9.5/10
Amazing
Posted on May 22, 2025
Delivered my packages to a different Hampton branch but the staff assured me that they would help me get my packages delivered to Xiaoshan Tech branch asap as I had a morning flight to catch. A big thank you! My go-to hotel brand(?) in China!
Response from Property: Dear~ It is a pity that I cannot get your five-star praise. Xiaopeng actually has many advantages. For example, it is close to the airport, only 15-20 minutes by car... Xiaopeng will also strive to optimize the hotel's facilities and service standards so that every customer can have a better stay experience. Looking forward to your next visit!
willow_1089
Cozy 2-bed Room
Stayed in Oct 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Jan 9, 2026
The hotel was very close to the airport, making it convenient to stay at. Hotel room was clean and modern, complete with toiletries and water.
Response from Property: Thanks for your great review! We’re so glad our airport-convenient location and clean, well-equipped rooms made your stay pleasant. At Hilton Hampton, we always aim to serve business travelers well—look forward to your next visit!
aLoy ang
Superior Double Room
Stayed in Mar 2025
Solo traveler
1 reviews
8.5/10
Very good
Posted on Apr 21, 2025
A very nice, quiet & basic hotel but a bit far from the city center. It doesn’t really matter if you are able to use the local app for cab and doesn’t mind paying ~¥50 each trip.
The staff were nice and helpful. She helped ordered delivery food when all options are not available past midnight.
Quite cool that you can even wash your clothes here. It’s really a value for money staying here.
Response from Property: Dear, it's really a pity that I didn't get your five-star review. Xiaopeng actually has many advantages, such as being close to the airport, only 15-20 minutes by car... Xiaopeng will strive to optimize the hotel's facilities and equipment and service standards, so that every customer can have a better stay experience. We look forward to your next visit!
Guest User
Cozy 2-bed Room
Stayed in Mar 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on May 4, 2026
Nice experience and cleanliness. Hospitality is good.
Response from Property: Thank you so much for your kind review!We’re delighted you had a nice and clean stay and enjoyed our warm hospitality.We will keep maintaining our cleanliness and service quality to welcome you again soon.Wish you a pleasant journey!