lazyer88c
September 17, 2023
A friend came over temporarily and booked the room next door for two nights. It was as good as ever. Here are some suggestions:
1. When I booked, there was only a zero-pressure king-size bed room. When I arrived, a standard room was available that night. I decided to change rooms without refunding the price difference, which was a bit regretful! Although I took the initiative to change rooms, my brother can suggest it;
2. The next day I saw a customer complaining at the front desk. The lady responded very patiently and politely, which made me feel compassionate. However, it did not affect her attitude towards other people. I would like to praise her professionally and suggest that she Apologize first and then explain, there is no way she will be on the receiving end of the fire;
3. The elevator is a weak point. It happened to be broken when we came down to eat, so we had to walk to the ba*****t from the sixth floor;
Will stay here again if I have the chance! ! !
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