Great place to make a home base in Hangzhou. We stayed for a long weekend. Very clean, comfortable, and convenient with a cafe with lots of good drinks downstairs The service was the best quality of this hotel. The front desk attendant was very friendly and helpful, they gave us a free afternoon tea pot. When my boyfriend wasn’t feeling well, they provided cold medicine right from the front desk for us!
The location is good for going to Westlake on foot or bike - it’s nestled in the hills and very serene. However the neighborhood seems like a new tourism area and it’s not equipped for all the taxi and DiDi traffic it gets. There were lots of traffic jams caused by people driving the wrong way down the one way, or too narrow streets.
The room was comfortable with lots of special amenities. We liked the heated floors, bathtub, remote curtains, and waterfall shower.