Starway Hotel (Hangzhou Yipeng Shopping Mall) Reviews
Starway Hotel (Hangzhou Yipeng Shopping Mall)
No. 189 Qingxing Road, Yipeng Subdistrict, Qiantang District, Hangzhou, Zhejiang, ChinaView hotel details
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Guest Reviews of Starway Hotel (Hangzhou Yipeng Shopping Mall)
9.6/10
Excellent
421 review
Verified reviewsLocation9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(421)
Positive reviews(412)
Reviews with photos/video(32)
Friendly front desk staff(37)
Easy to get around(28)
Delicious breakfast(22)
Perfect for business trips(21)
Close to metro(16)
Average sound insulation(11)
Convenient for shopping(8)
Stayed multiple times(4)
Negative reviews(9)
Guest User
Business Queen Room
Stayed in Dec 2025
Solo traveler
17 review
Great
Posted on Jan 18, 2026
The hotel is within walking distance of a subway station on a street with many shops and restaurants. There is also a shopping center opposite. The room has all basic amenities. The staff is friendly and check-in is quick.
Response from Property: 感謝您的入住，期待您的下次光臨！
Guest User
Business Queen Room
Stayed in Nov 2025
Business traveler
31 review
Outstanding
Posted on Dec 30, 2025
The environment is clean and tidy, and the service attitude is good.
Original textTranslated by Google
Response from Property: 感謝您的入住，期待您的下次光臨！
Hu Ga
Queen Room
Stayed in May 2025
Business traveler
184 review
Amazing
Posted on Jun 26, 2025
Close to the lake, shops nearby, close to the metro station
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸為您提供最優質的服務。非常期待您的再次光臨！
Ahmedthefirst
Business Queen Room
Stayed in Aug 2025
Business traveler
50 review
Outstanding
Posted on Oct 10, 2025
Very nice , very friendly employees
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸為您提供最優質的服務。非常期待您的再次光臨！
The beautiful world
2-bed Room
Stayed in Jan 2024
Family
30 review
Outstanding
Posted on Feb 15, 2024
Great hotel to stay and rest. Very polite staffs. Easy to reach gorgeous. Close to a bunch of stores and malls.
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. Looking forward to your visit again!
Joseph 85
Queen Room
Stayed in Feb 2024
Solo traveler
1 review
Amazing
Posted on Apr 3, 2024
Good service. Free laundry service.
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
2-bed Room
Stayed in Feb 2024
Couple
27 review
Very good
Posted on Mar 24, 2024
Location is near Yipeng Metro which is just 3 stops from Hangzhou Xiaoshan Airport. The short distance to the Airport of course means you could hear the planes flying above your hotel rooms every now and then. The hotel WIFI access was horrible if you don't have a China phone number. The staff took a long time to register it for me but it lost connection the next morning. Another staff re-registered it for me but worse, it lost connection the next hour.
Response from Property: Dear guest, we apologize for the unpleasant stay. We have listened to your feedback and will strengthen our efforts to improve our situation. We look forward to your next stay at our hotel
Rahat Absar
2-bed Room
Stayed in Sep 2023
Family
4 review
Amazing
Posted on Oct 27, 2023
Front desk and the stuffs were really helpful and the room is clean
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. Looking forward to your visit again!
Guest User
2-bed Room
Stayed in Oct 2024
Business traveler
72 review
Outstanding
Posted on Dec 25, 2024
Very cheap. Good hygiene. The room is a little small. Overall, this is a very cost-effective hotel. I will come again. Very cheap. Good hygiene. The room is a little small. Overall, this is a very cost-effective hotel. I will come again.
Original textTranslated by Google
Response from Property: Dear guests, thank you for your recognition. Our hotel has larger business rooms and we look forward to your next visit!
Guest User
Queen Room
Stayed in Aug 2024
Solo traveler
33 review
Outstanding
Posted on Oct 17, 2024
I chose Starway for work nearby. It's a great value, and the front desk service is excellent. There are plenty of restaurants nearby, making it convenient for dining needs. It's also not far from the subway station, and the room was very comfortable.
Original textTranslated by Google
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to seeing you again and we will serve you wholeheartedly!
Anonymous User
2-bed Room
Stayed in Apr 2024
Couple
12 review
Outstanding
Posted on May 13, 2024
The accommodation is very good, the service is very good, the staff are lovely and helpful. I'm a foreigner and want to connect to the internet but don't have a Chinese number. Probably the boss came up to the room to help make arrangements. The room is spacious and has all the necessary equipment. The laundry is on the ground floor, but it's a bit far away, but the subway is not far away. Food is not difficult to find. There's a lot of food near the accommodation, which gives you the opportunity to come again.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Anonymous User
Queen Room
Stayed in Aug 2024
Traveling with friends
1 review
Outstanding
Posted on Oct 10, 2024
It's really good. The service attitude at the front desk is also very good. They can also help with laundry. It's just that it's a bit far away and it's inconvenient to go out. There will be the roar of planes. It depends on personal acceptance. CP30 is the best value for money (?)
Original textTranslated by Google
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We sincerely apologize for the unpleasant experience we have brought to you. Thank you very much for your five-star review and look forward to your next stay.
Kandanxie（suoluomendejiezi）
2-bed Room
Stayed in Feb 2024
Business traveler
16 review
Outstanding
Posted on Mar 8, 2024
The room was very nice, the breakfast was rich and the service was also very good
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
Queen Room
Stayed in Dec 2023
Business traveler
44 review
Outstanding
Posted on Feb 1, 2024
The room is clean, the service attitude is good, I will stay here again next time
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
2-bed Room
Stayed in Nov 2023
Traveling with friends
18 review
Great
Posted on Jan 4, 2024
Stayed one night during transit at Hangzhou Xiaoshan Airport. The hotel is 3 subway stops away from the airport and about 10 minutes walk from the subway exit. The room is newly decorated. The room I stayed in faces the street, so there is a little noise at night, but my sleep quality is not affected. I would like to thank the lady in the restaurant. Because I was catching an early flight, I went downstairs at 6 o'clock and wanted to pack a breakfast (breakfast starts at 6:30). The lady packed fried dough sticks, fried meat, yogurt and pickles for me without all the food. Before leaving, she asked me if it was enough. Through a few words with the lady, I felt that she is a warm-hearted person who brings warmth to everyone on the road. Next time I have a chance to go to Hangzhou again, I will go to Starway Hotel again for the lady!
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!