Xiangsheng Xinyi Hotel

Xiangsheng Xinyi Hotel Reviews

Xiangsheng Xinyi Hotel

No. 259 Pinglan Road, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Xiangsheng Xinyi Hotel
Xiangsheng Xinyi HotelXiangsheng Xinyi HotelXiangsheng Xinyi Hotel
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Guest Reviews of Xiangsheng Xinyi Hotel

8.9/10
2399 review
Verified reviews
Location8.9
Amenities8.8
Service8.9
Cleanliness8.9
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All reviews(2399)
Positive reviews(2325)
Reviews with photos/video(319)
Friendly front desk staff(242)
Easy to get around(200)
Large rooms(148)
Close to metro(110)
Delicious breakfast(77)
Perfect for business trips(54)
Good views(16)
Negative reviews(74)
Guest User
Superior Queen Room
Stayed in Sep 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Oct 28, 2025
Everything was really good, especially for the price. The only downsides are that the place feels a bit closed, and be prepared for a fully Chinese breakfast. No coffee or croissants here. Nothing else to note, the place is really great and provides with everything you can exledt from a hotel, , far exceeding my expectations for the price. And it is well located. The employees do not speak English, but they use translator apps without problems as soon as there is any doubt. They are very helpful.
Response from Property: 您好!非常感謝您抽出寶貴時間與我們分享您的入住感受,看到您對此次入住感到滿意,我們很開心,為您帶來愉悦的入住體驗,令您們備受歡迎、備受尊重、倍感美妙,一直以來都是我們孜孜不倦的追求,我們會再接再厲,力求更好,歡迎您的再次光臨!
Guest User
Superior Queen Room
Stayed in Sep 2025
Business traveler
1 review
9.0/10
Great
Posted on Oct 26, 2025
I chose the non-smoking room, but I kept smelling the smoke… but they will clean the room every day, so 3 stars.
Response from Property: 尊敬的客人,很抱歉為您帶來不太好的體驗!我們一定會加強對房間衞生的標準,對房間保潔進行加強培訓,期待您的下次光臨與監督
Jassie’s mom
Superior Queen Room
Stayed in Jan 2025
Solo traveler
24 review
10/10
Outstanding
Posted on Mar 17, 2025
Very nice hotel which provides everything you need for a comfortable stay. The staff helped me with food delivery because i put a wrong address.
Response from Property: Dear guests, hello! Thank you for choosing Hangzhou Xiangsheng Xinyi Hotel and giving a positive evaluation of our hotel. Your satisfaction is our greatest motivation. We will uphold our consistent warm service and look forward to bringing you the best quality stay experience again in the near future!
Kaijuwu
Superior Queen Room
Stayed in Jul 2025
Couple
7 review
10/10
Outstanding
Posted on Aug 29, 2025
Nice accommodation, friendly staff, pretty design concept & excellent location. Saving this property for future visits
Response from Property: 尊敬的賓客,您好!感謝您選擇杭州祥生馨逸酒店,並對我們酒店給予肯定的評價。您的滿意是我們最大的動力,我們將秉持一貫熱情的服務,期待在不久的將來再次帶給您最優質的入住體驗!
Barborka12345
Superior City-view Double Room
Stayed in Mar 2025
Couple
8 review
7.5/10
Posted on May 4, 2025
The location was nice. I wanted to stay close to the river but it wasn’t that close, but still close to the metro so that was nice.
Response from Property: Dear guests, hello! Thank you for choosing Hangzhou Xiangsheng Xinyi Hotel. Our hotel is only a ten-minute walk from the river. We will work harder and hope to receive your five-star praise next time.
Anonymous User
Superior City-view Twin Room
Stayed in Sep 2024
Traveling with friends
2 review
8.5/10
Very Good
Posted on Oct 30, 2024
Hotel location was very convenient, 30mins cab ride to hotel, very near to metro station and also about 20-30mins walk to 大莲花, 杭州奥体中心体育场, able to see a small section of the stadium from room window. Was there for Hua Chenyu concert. Hotel staff was friendly. Breakfast was simple local type. Room does not have fridge.
Response from Property: Dear guest, hello! Thank you for sharing your stay experience. All the staff of Xiangsheng Xinyi Hotel have been practicing the service concept of "satisfying guests and touching guests" with practical actions. Your satisfaction is our driving force to keep moving forward. All the staff of the hotel sincerely look forward to your visit again and sincerely thank you for your support and love for the hotel!
TaiTai014
Superior City-view Twin Room
Stayed in Sep 2024
Traveling with friends
41 review
8.5/10
Very Good
Posted on Oct 19, 2024
Good hotel, location is not bad The staff doesn't speak English but is friendly and try to help. The room is specious and designed nicely.
Response from Property: Dear guest, thank you for taking the time to share your accommodation experience with us. We are very happy to see that you affirm and recommend the hotel room, and we are honored to receive your favor. We sincerely look forward to your next visit as pleasant as this time!
Guest User
Superior City-view Double Room
Stayed in Mar 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Apr 20, 2025
Stayed for one night. The hotel is very close to the stadium, walking distance. The room is clean, but there is no heating, the staff have provided a heater after my request. Breakfast is not that good and it’s located in a tiny room, which is not even a restaurant, only a few tables, not enough seats for everyone
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay. Since the hotel is centrally air-conditioned, the temperature in Hangzhou was over 30 degrees Celsius during your stay. The hotel air conditioning was set to cooling and could not provide heating. We are very sorry that we were not able to meet your satisfaction.
Guest User
Superior Queen Room
Stayed in Sep 2024
Business traveler
3 review
10/10
Outstanding
Posted on Jan 9, 2025
good location, clean, and smooth check in
Response from Property: 尊敬的賓客,您好!感謝您選擇杭州祥生馨逸酒店,並對我們酒店給予肯定的評價。您的滿意是我們最大的動力,我們將秉持一貫熱情的服務,期待在不久的將來再次帶給您最優質的入住體驗!
Guest User
Family Suite
Stayed in Nov 2024
Family
3 review
7.0/10
Posted on Jan 9, 2025
The service staff does not smile or welcome us each time we step in. The moment we open the door they will look up and faster look down. During check in the lady that served us was very unfriendly. They offered us free breakfast if we help to do a review we rejected the offer, immediately her attitude got worst. We booked for 4 paxs but only have 3 paxs set of tow and slippers. I called to request but didn’t come till my second call. But for location wise it is very close to the train station. And they provide nice hot tea at the lobby for guest.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior City-view Double Room
Stayed in Mar 2025
Business traveler
36 review
10/10
Outstanding
Posted on May 28, 2025
Excellent hotel, friendly staff
Response from Property: 尊敬的賓客,感謝您花時間和我們分享您的住宿體驗。非常高興看到您對酒店房間肯定和推薦,非常榮幸也得到了您的青睞。我們真誠的期待您的再次光臨和此次一樣愉悦!
Sally
Superior City-view Double Room
Stayed in Nov 2024
Business traveler
2 review
7.0/10
Posted on Dec 16, 2024
Quick response and helpful for all support
Response from Property: 尊敬的貴賓,您好!非常感謝您給予的高度評價!您的滿意就是對我們最好的肯定與激勵~我們會更加用心的向每一位客人提供舒適温馨的入住環境。酒店交通便利,距離2號線6號線錢江世紀城E3B出口步行僅250米,距離國際博覽中心7號門步行僅10分鐘,距離奧體中心僅地鐵站一站路,步行約15分鐘,我們極力打造舒適的入住環境和貼心細緻的服務,為您提供最佳的入住體驗~~希望您的每次到來都可以在這裏得到家的温馨~歡迎再次光臨!!
ohsoshanny
Deluxe City-view Twin Room
Stayed in Sep 2023
Family
1 review
9.0/10
Great
Posted on Nov 23, 2023
Very spacious room, quite clean, adequate amenities with hairdryer etc. Only thing to note is no safe and no fridge in room.
Response from Property: Dear customer, thank you for choosing to stay in our hotel. We will report your suggestion about the small refrigerator and safe in your room to the senior management. We welcome you to choose our hotel again for business trip or travel! We sincerely look forward to your visit again!
A.M.K
Superior Queen Room
Stayed in Apr 2024
Business traveler
92 review
10/10
Outstanding
Posted on May 5, 2024
Room is big and very clean. Hotel is very near to metro station
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望杭州馨逸酒店會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好!
Guest User
Deluxe City-view Twin Room
Stayed in Oct 2023
Couple
4 review
9.0/10
Great
Posted on Nov 20, 2023
Room is tidy, clean and quiet. The location is close to 2022 Asian Game spot theatre and convient to visit. But not easy to get taxi and book car.
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望杭州馨逸酒店會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好!