Evelynxiaoxiongmao
February 14, 2024
I rarely write negative reviews unless I can’t help it!
Two hotels share the same front desk and one floor. I ordered a takeaway milk tea, but the takeaway guy put the wrong robot and the takeout was delivered to the residents with the same room number on the other floor. Fortunately, I called the front desk to recover it! The delivery of takeaways was also very awkward. The front desk said that the robot was slow and said on the phone, "We are too busy to take care of takeaways." It was the first time I encountered such an attitude at the front desk! I understand that there are many guests during the Spring Festival, but this is not a problem that our guests need to bear! After repeated urging, my takeout was finally taken back. Fortunately, it was not opened, but the waiter who sent it back kept talking for the other guest, which made me feel incredible! Didn’t you order or count yourself? Accept takeaways that are not yours? If you were to put yourself in someone else’s shoes, if it were me, I would definitely put it back into the robot’s belly as soon as possible! Why would you do this if you weren't greedy for petty gains? The black and white writing on the paper is hanging outside! Accepting it means that the other party wants to dismantle it, and the most they can do is wait and see if anyone comes to claim it! The front desk actually said that the other party had no obligation to inform? ? ***? ? I am the owner of the takeaway and enjoy absolute property rights. Property rights are the most powerful rights. Of course, the other party has the obligation to return it! If the other party later refuses to return it, it is considered misappropriation and unjust enrichment!
This incident has made me so angry that when it was time to go to sleep, I discovered that the room sensor light was broken and could not be turned off no matter what! So I called the front desk again, and the reply was, "Then there's nothing I can do, it's too late, and the master is off work." I have audio recordings to prove all the above conversations! In the end, they changed me to a room or a tail room. I didn't sleep well all night!
Every sentence above is true! ! Give everyone a heads up! The quality of the facilities is secondary. The attitude of the waiters is extremely uncomfortable!
Original TextTranslation provided by Google