Hangzhou Insufficient Mountain Su (Xihu Scenic Area Branch)

Was looking forward to a stay here and the experience was really wonderful. The guesthouse was very responsive and communicated all information before we reached the location. They also helped us to bring up our luggage and waited for us by the roadside to assist us up to the guesthouse. Our room was beautifully decorated, and the bed was very very comfortable. Bathroom fittings were superior quality fittings, aircon worked well. You could see that there was thought and care put into creating a wonderful experience. Our room view was fantastic as we had an unblocked view of the tea hills. Breakfast was lovely too. It takes about 15 mins travel from the main lake area and there is no problem to get a didi. There are several sites of interest within walking distance to the guesthouse so I would say it is a lovely getaway from the hustle and bustle of the city

nice hotel good location as close to the scenic area very helpful and kind staff only thing to note is that the room we chose does not have a bathroom door so just be aware of that

The location was amazing and the service was absolutely fantastic! All of the staffs were super nice and super friendly. I am a very impulsive traveller, so when I arrived here, I didn’t even plan out my travel plans. I asked the front desk for recommendations and I didn’t expect him to go above and beyond by telling me each locations and giving me insights. He asked me about my preferences and told me about each location. I also randomly asked him if he knew any photoshoot locations for hanfu photoshoot and he told me this hotel provides a free photoshoot as well! And he proceeded to give me all sorts of food areas when I said I was hungry. The hotel also provides free breakfast and I saw how it was all home cooked and displayed beautifully. The cleaning lady was also super nice an accommodating. I was late and she still sat there waiting for almost an hour (I’m so so so sorry!!) and I felt so bad when I realised! She did an amazing job with our room and she was super amazing and nice and her and the receptionist are truly amazing people. I truly felt like instead of living in a hotel, I felt like we were all living in one big happy home due to how welcoming the staffs are. I will forever miss this place and especially the staffs! This place absolutely the highlight of my China trip! The location is a walking distance to the west lake too!

This is a beautiful, traditionally decorated, yet stylish and modern place with the most gorgeous view. Our host was warm, thoughtful and kind, going out of his way to make us feel comfortable. It’s a lovely place to stay and run with much warmth.