Park Hyatt Hangzhou
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Park Hyatt Hangzhou

Welcome to Park Hyatt Hangzhou, your 5-star retreat in Hangzhou. Boasting a 9.6/10 score from 3692 reviews, it combines high guest satisfaction with attractive prices starting from $328.

Rooms

Queen Room With Mountain View

Bai Yue River-View Twin Room

Bai Yue River-View Double Bed Room

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Hangzhou DO Capital City: 0.8 km away

Hangzhou Qianjiang Xincheng Citizen's Center: 0.96 km away

Shiji Garden: 0.63 km away

Hotel Features

Pets policy: No pets allowed.

Breakfast style: Western,Chinese,Local cuisine

Dining & Drinks: Room service, Cafe, Restaurant, Bar, Lobby bar

Park Hyatt Hangzhou

2026 Global 100 - Gourmet Hotels
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We Price Match
China travel essentials
Currency exchange
Easy to reach
English-speaking staff
Most card payments accepted
Great views
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Amenities
All amenities
Property Description
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Love the room, ambience, the hotel service; prompt and pleasant! Never go wrong with Park Hyatt
Surroundings
Metro: Qianjiang Road
(600 ft)
Metro: Jiangjin Road
(1950 ft)
Airport: Hangzhou Xiaoshan International Airport
(14.6 miles)
Train: Hangzhou Railway Station
(3.4 miles)
Train: Hangzhoudong Railway Station
(4.2 miles)
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5

Park Hyatt Suite

1 Queen bed
100-125m² | Floor: 36,39-47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Queen Room With Mountain View

1 Queen bed
55m² | Floor: 36,38-47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue River-View Twin Room

2 Single bed
55m² | Floor: 36,38-47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Park Hyatt Executive Suite

1 Queen bed
145m² | Floor: 38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue River-View Double Bed Room

1 Queen bed
55m² | Floor: 36,38-47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Deep Sleep Experience River-View Double Bed Room (Smart Mattress)

1 Queen bed
55m² | Floor: 38-47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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15

Egyptian Theme Family Deluxe Room

1 Queen bed
63m² | Floor: 38-47
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Park King Room

1 Queen bed
55m² | Floor: 36,38-47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Chairman Suite

1 Queen bed
248m² | Floor: 47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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10

Octonauts Theme Family Twin Room

2 Single bed
55m² | Floor: 38-47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue Twin Room

2 Single bed
55m² | Floor: 36,38-47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue River-View Deluxe Room

1 Queen bed
63m² | Floor: 39-46
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Premier Room

1 Queen bed
63m² | Floor: 38-47
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue Deluxe Room

1 Queen bed
63m² | Floor: 38-47
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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10

Maruko Theme Family Deluxe Room

1 Queen bed
63m² | Floor: 38-47
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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4

Bai Yue Premier Room

1 Queen bed
65-84m² | Floor: 36-38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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13

Ultraman Family Room

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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46 guests in a row gave their stay a positive rating.
Average for similar properties in Hangzhou
Most Mentioned
Review summary
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Service Quality: Guests frequently praise the hotel's attentive and professional service, highlighting the staff's warmth and efficiency. Special mentions include front desk assistance, concierge services, and personalized touches that make the stay memorable.(based on 1,668 reviews)
1‍3‍4‍3‍9‍7‍3‍*‍*‍*‍*
January 3, 2026
This hotel offers an excellent stay experience, highly recommended! The location is very convenient for getting around, whether it's to tourist attractions or shopping districts. Kevin from the concierge team provided warm and attentive service, and any requests were promptly addressed. The room was clean and tidy, with complete and well-maintained facilities. The bedding was comfortable, and the soundproofing was good, ensuring a quiet resting environment. Overall, it's great value for money, and I will definitely choose to stay here again on my next visit.
Original TextTranslation provided by Google
M‍3‍5‍8‍3‍0‍6‍*‍*‍*‍*
December 22, 2025
The hotel's river view is fantastic, and the staff are very enthusiastic and professional, especially the concierge downstairs who were incredibly welcoming and helpful. The swimming pool also provided children's swim rings. The only minor drawback is that some of the room's hardware facilities show a bit of age in their details. Overall, I'm quite satisfied.
Original TextTranslation provided by Google
S‍a‍n‍q‍i‍a‍n‍y‍u‍a‍n
December 20, 2025
I stayed at the Park Hyatt for all seven days of my trip to Hangzhou. The breakfast was excellent, and they upgraded my room. The service was fantastic, and having MixC shopping mall right downstairs was incredibly convenient. A special thanks to Frida for her very professional service!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 21, 2025
Love the room, ambience, the hotel service; prompt and pleasant! Never go wrong with Park Hyatt
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 9, 2025
I was very satisfied with my stay. The room was spacious and clean, and I even received a welcome fruit platter. They also granted a late check-out, which was great. I'll definitely come back next time!
Original TextTranslation provided by Google
Y‍a‍o‍y‍a‍o‍9‍0‍0‍3‍1‍8
December 6, 2025
I'm very satisfied; both times I've stayed here have been excellent. The MixC mall right downstairs is super convenient, the breakfast is plentiful, and the pool is very clean. I'll definitely come back! A special shout-out to Mickey, whose butler service was incredibly gentle and thoughtful~
Original TextTranslation provided by Google
M‍i‍c‍h‍a‍e‍l‍_‍W‍a‍n‍g
December 14, 2025
Great location, good service, and I loved the decor style. It was a very comfortable stay.
Original TextTranslation provided by Google
🍂Chris Zhou
September 10, 2025
I came to Hangzhou for a wall! 🧐 (Park Hyatt Hangzhou) “An elegant, understated, and tranquil mansion” – that’s the phrase that comes to mind when I think of the Park Hyatt. The hotel’s underground passage leads directly to MixC City, making shopping and dining incredibly convenient. However, situated in a commercial district, the Park Hyatt might not be your top choice if your main goal is to visit various tourist attractions or sample authentic local cuisine. It’s better suited for a hotel-centric travel style, where you primarily enjoy the hotel's amenities, leisurely explore the surroundings, swim, and work out. Lobby + Public Areas In the evening, the lobby is quiet and elegant. During happy hour, the hotel offers champagne, and sitting by the window, enjoying the Hangzhou city views, is quite delightful. Rooms (Park Hyatt Deluxe Room, 63 sqm) 1. Bedroom: I had long been captivated by the decorative panel behind the Park Hyatt's bed after seeing it online. After turndown service, upon returning to the room, I was surprised to find that the light filtering through the panel behind the bed created a shimmering, dancing effect, reminiscent of plum blossoms swaying in the sunset. The room's overall style is traditional and understated. A long, comfortable desk is provided, which was very pleasant to use. Many cleverly designed small items in the room are exquisite and beautiful. 2. Bathroom: The shower room and toilet are designed as separate spaces, which is convenient for simultaneous use without awkwardness. The bathroom is equipped with large bottles of Le Labo #33 amenities; the dispensing quality was acceptable (a subtle jab at a certain Park Hyatt in Kunming [disappointed emoji]). The toilet is a TOTO smart toilet – a luxurious touch. 🏙️ Location & Transportation The Park Hyatt Hangzhou is located at No. 1366 Qianjiang Road, within Tower A of China Resources Building, in the core area of Hangzhou's Qianjiang New City. Its geographical location is excellent: Convenient Transportation: The hotel's underground passage leads directly to MixC City, and Qianjiang Road Metro Station is nearby (approx. 186 meters from the hotel), making travel easy. Abundant Surroundings: It is adjacent to large shopping malls like MixC City, offering a diverse range of shopping and dining options. While it's a bit far from the West Lake Scenic Area, it's quite convenient to reach landmarks like Qianjiang New City's City Balcony. 🏮 Design Style & Lobby The design of Park Hyatt Hangzhou blends modern style with local Hangzhou cultural elements, creating an elegant and understated overall ambiance. Chinese Aesthetics: The hotel's design incorporates traditional Chinese landscape charm. Guest rooms also feature plum blossom-themed decorations (such as the headboard panel, lighting, and cabinets), offering classical elegance with a modern touch. Sky Lobby: The hotel's front desk is located on the 37th floor, providing expansive views and a serene atmosphere. Enjoying happy hour here in the evening, overlooking the city, is a wonderful experience. 🛏️ Guest Room Experience Design Details: The guest room design is ingenious, with the light and shadow effect on the panel behind the bed being a highlight. Many rooms offer views of the Qiantang River and the city skyline. Facilities & Amenities: Rooms are typically equipped with large bottles of LE LABO #33 bath amenities, smart toilets, Nespresso capsule coffee machines, etc., aiming for high-end comfort in hardware. A long desk is also provided. 🍽️ Dining Experience The dining at Park Hyatt Hangzhou is a significant highlight. Breakfast: The semi-buffet breakfast served at The Dining Room (Chao Restaurant) on the 48th floor is highly praised, offering specialty options like black truffle 'shaobing' (savory pastry), 'Pian'er Chuan' (a local noodle soup), and scallion oil noodles. The quality of the Western pastries is also well-regarded. Chinese Restaurant - Yue Xuan: Located on the 37th floor, Yue Xuan restaurant specializes in Hangzhou, Zhejiang, and Cantonese cuisines. It boasts an elegant setting with floor-to-ceiling windows offering beautiful city views, making it a choice for high-end dining. Sky Bar: The 48th-floor Dining Room Bar (Chao Bar) is a popular spot for social media check-ins, featuring an elevated outdoor terrace and a glass skywalk design. Enjoying a drink here in the evening, admiring the Qianjiang New City night view, creates a fantastic ambiance. 🏊 Leisure Facilities & Services The hotel's wellness facilities are primarily located on the 35th floor. Pool & Gym: The indoor heated pool has a strong design aesthetic, but some feedback indicates its lanes are relatively short, and its proximity to an adjacent office building might affect privacy. The gym is well-equipped with various machines, meeting basic fitness needs. Service: The hotel's service is generally on point. There are often positive comments regarding front desk reception, luggage service, and room service response time, with staff frequently described as enthusiastic and professional. ⚠️ Potential Drawbacks Elevator Transfers: Due to the sky lobby design, guests may need to transfer elevators multiple times to get from their room to the parking lot or the ground floor, which can be slightly inconvenient during busy times. 💎 In summary, the Park Hyatt Hangzhou, with its: Prime location (adjacent to MixC City and the metro) Modern Chinese design style High-quality dining experience (especially breakfast and Yue Xuan Chinese Restaurant) Overall excellent service level Spectacular high-altitude city views Is highly suitable for business travelers, tourists seeking a city getaway and modern luxury experiences, and guests prioritizing shopping and dining convenience.
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Services & Amenities

潮餐厅
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Fri] 06:30-10:30, 11:30-13:30, 17:30-22:00,[Sat - Sun] 06:30-10:30, 11:30-14:30, 17:30-22:00
悅厅
Open for: Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 10:00-23:00
潮酒吧
Open for: Dinner
Business hours: [Mon - Thurs,Sun] 19:00-01:30 the next day,[Fri - Sat] 19:00-02:00 the next day
悦轩
Cuisine: Cantonese, Chinese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
CNY 138.00 (approx. $19.82) per person
Children 13–17 years old
CNY 278.00 (approx. $39.92) per person
Adult
Buffet:CNY 278.00 (approx. $39.92) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2016
  • Renovated: 2017
  • Number of Rooms: 241
Phone:+86-571-86961234
Reflecting Paradise on Earth Opening in the second half year of 2016, Park Hyatt Hangzhou will lead an exceptional new level of hospitality excellence. The contemporary Jiangnan style residence in a skyscraper will feature panoramic views of serene West Lake, the area’s new cosmopolitan district and the vigorous Qiantang River.Located in the prestigious integrated MixC complex, which offers an abundance of fashion, dining and entertainment in the heart of the city’s new central business district, the hotel will be an urban retreat for international connoisseurs, providing intimate experiences customized to meet individual preferences.Park Hyatt Hangzhou features 241 generously sized guestrooms and luxurious suites, all designed by Yabu Pushelberg. Nestled in the city’s top destination, Park Hyatt Hangzhou features seven restaurants and bars with traditional and contemporary designs. A top-floor dining room with roof lights and a sky terrace delivers a Hangzhou hotel experience above the clouds that is sophisticated and artful from every lifestyle perspective.

Frequently Asked Questions

What landmarks are near Park Hyatt Hangzhou?

Nearby attractions to Park Hyatt Hangzhou include Shiji Garden, just 2050 ft from your search (straight-line distance) away.

Does Park Hyatt Hangzhou have a restaurant?

Yes, Park Hyatt Hangzhou has a restaurant serving a variety of Cantonese, Chinese dishes made with fresh, high-quality ingredients.

Does Park Hyatt Hangzhou have a pool?

Yes, Park Hyatt Hangzhou has a swimming pool for guests.

Does Park Hyatt Hangzhou serve breakfast?

Yes, Park Hyatt Hangzhou serves highly-rated breakfast. Breakfast option(s): Western, Chinese.

Where is Park Hyatt Hangzhou located?

The hotel is located at No. 1366 Qianjiang Road, Qianjiang New Town.

Does Park Hyatt Hangzhou offer airport transfer services?

Yes, Park Hyatt Hangzhou offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

Are pets allowed at Park Hyatt Hangzhou?

No, pets aren’t allowed at Park Hyatt Hangzhou.

How much does it cost to stay at Park Hyatt Hangzhou?

Room rates at Park Hyatt Hangzhou vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Park Hyatt Hangzhou?

Check-in at Park Hyatt Hangzhou starts at 15:00, and check-out is at 12:00.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport23.87KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station5.41KM
Nearest Subway StationQianjiang Road
Distance to Subway Station0.18KM
Average Price FromUSD484
Hotel Star Rating5