Hangzhou Timesong Hostel (West Lake Zhejiang University Yuquan)

Facilities: The room was well-equipped. Cleanliness: Very clean and cozy. Environment: The surrounding area was very nice. Service: The landlady was very welcoming and helped carry luggage to the room.

The service was exceptional, truly the gold standard among guesthouses in Qingzhiwu. Hangzhou on Saturday, December 13th was incredibly cold and windy. Even before I checked in, the owner had already instructed staff to turn on the AC in my room, so it was wonderfully warm when I arrived. I was there to participate in the 6th Hangzhou Midwinter Trail Race. Since I'm a slow runner, my finish time on the mountain was unpredictable. The owner is incredibly accommodating to all trail runners; I was significantly overdue for check-out, but they didn't charge me an extension fee. The room was fully equipped: shampoo, conditioner, and body wash were all provided, along with disposable face towels, dental kits, a hairdryer, an electric kettle, and even earplugs by the bed. The service was so thoughtful! I forgot my dental floss, and when the landlady heard, she immediately gave me her daughter's children's floss – I was so touched. I definitely want to stay here again. Next time, I hope they can add a shoehorn to the room. I forgot to mention, there are plenty of dining options around this guesthouse, including a private supermarket. It's also very close to Runlaiwu & Nanbo Mountain Coffee (Lanjiawan branch).

The room was clean and tidy, and the environment was great. It's very convenient to get to the West Lake scenic area either by walking or using a shared bike. They even helped us carry our luggage up to our room on the second floor. The owner was very friendly and welcoming. Highly recommend!

It's pretty good, and the location is excellent, right next to Zhejiang University's Yuquan campus. However, the window in the room is tiny, so there's always a damp smell when I return. Also, the showerhead isn't great, and the facilities are quite old. The TV is practically unusable; even watching HD content requires payment, as does watching CCTV3 and even pirated content, sigh.

Located in Qingzhiwu, a beautiful B&B area, it's very convenient to get to West Lake. The room was clean and tidy, and the owner was very warm and generous. Housekeeping was done daily, making for a worry-free and comfortable stay. Highly recommend~

The landlady was really welcoming and even helped me carry my luggage to the room. The room itself was clean, tidy, very quiet, and comfortable. The air conditioning and hot water worked perfectly. It was well-equipped, and they provided all disposable amenities. There are plenty of places to eat nearby, and transportation is convenient, plus the surrounding scenery is beautiful. Overall, it's definitely worth the price, and the main thing is that the landlady and her family are wonderful!