To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.9
Service9.2
Cleanliness9.1
Filter by:
Sort by:
All reviews(690)
Positive reviews(658)
Reviews with photos/video(227)
Convenient location(125)
Classy environment(94)
Friendly staff(62)
Close to scenic area(33)
Loved the view(29)
Amazing natural light(11)
Nice bathtub(9)
Easy to call taxis(6)
Negative reviews(32)
Kaiwen777
Deluxe Room (Double Bed, Scenic View, Large Bathtub)
Stayed in Jan 2026
Solo traveler
6 review
10/10
Outstanding
Posted on Feb 7, 2026
Great location, comfortable rooms, and a wonderfully friendly and genuine owner.
Original textTranslated by Google
Mei_Qi
Attic Starry Sky Tatami Room With Terrace
Stayed in Nov 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jan 8, 2026
The location is not far from westlake area, with bus accessible near the place. Place is clean and with proper amenities. Staff is accommodating and friendly.
Response from Property: 親感謝您的評價哦,非常感謝您對我們竹澗憶塘民宿的肯定,您的滿意是我們前進最大的動力!我們民宿門口就是景區植物園大佛打卡地,對面是一大片大竹林,可以放鬆心情的好住處。近浙大玉泉校區,周邊環境非常舒服,到西湖麴院風荷西湖船碼頭步行15分鐘左右,到靈隱寺路程三公里,騎我們家的電動車10多分鐘就可以到達。周邊景點都很近又方便,周邊餐飲非常豐富,有當地小吃杭幫菜整條街都是,周邊外東山弄市集中心,有杭州特色小吃知味觀等等,應有盡有。吃住玩都非常方便。會給你們留下一次難以忘懷的旅途體驗,期待再次相遇。
Guest User
Forest View Room With Terrace (Double Bed)
Stayed in Dec 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jan 31, 2026
Hygiene: Good
Service: Good
Facilities: Good
Environment: Clean
Original textTranslated by Google
Guest User
Cozy Room (2 Beds)
Stayed in Oct 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Nov 9, 2025
We had a lovely stay. The owner also gave us some lovely local tea to try with him. The location is very peaceful as well. Thank you!
Response from Property: 親感謝您的五星好評哦,非常感謝您對我們竹澗憶塘民宿的肯定,您的滿意是我們前進最大的動力!我們民宿門口就是景區植物園大佛打卡地,對面是一大片大竹林,可以放鬆心情的好住處。近浙大玉泉校區,周邊環境非常舒服,到西湖麴院風荷西湖船碼頭步行15分鐘左右,到靈隱寺車程10分鐘左右,周邊景點都很近又方便,周邊餐飲非常豐富,有當地小吃杭幫菜整條街都是,吃住玩都非常方便。會給你們留下一次難以忘懷的旅途體驗,期待再次相遇。
Smallxiaoxian🐌
Discount Double Room
Stayed in Sep 2025
Family
23 review
10/10
Outstanding
Posted on Dec 28, 2025
I stay here once a week because my child's school is nearby. I've tried several B&Bs in this area, but I always choose this one because the owner is very good at business. Guests get free use of an electric scooter, and let me tell you, that's an incredible experience! Especially when the weather is nice, riding an electric scooter around the scenic spots, through West Lake, is something most people, especially tourists, haven't experienced. You can stop anytime you see a beautiful view, take photos, and really soak it all in without getting stuck in traffic.
This time, the landlady upgraded my room to a two-bedroom unit, which was great. Another advantage of staying here is that the village is genuinely quiet, making for a much more comfortable sleep than in a chain hotel. The surrounding area is full of people from Hangzhou, and you can really get a taste of local life at breakfast.
Original textTranslated by Google
6/8
Response from Property: Thank you so much for your five-star review! We are so grateful for your positive feedback on Zhujian Yitang Homestay. Your satisfaction is our greatest motivation! Our homestay is right next to the scenic area's botanical garden and the Buddha statue, and opposite us is a large bamboo forest—a perfect place to relax and unwind. It's close to Zhejiang University's Yuquan Campus, and the surrounding environment is very comfortable. It's about a 15-minute walk to the West Lake boat dock and about a 10-minute drive to Lingyin Temple. All the surrounding attractions are conveniently located, and there's a wide variety of restaurants nearby, including local snacks and Hangzhou cuisine. It's incredibly convenient for eating, staying, and having fun. We hope you have an unforgettable travel experience and look forward to seeing you again!
Guest User
Attic Starry Sky Tatami Room With Terrace
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 29, 2025
Great stay, it’s a very pretty hotel and we had a good time, Room was clean and nice. The location is amazing and the owner was very kind helped us hold our luggage and even gave us some tea as a gift. 10/10
Anonymous User
Cozy Room (2 Beds)
Stayed in Jul 2025
Traveling with friends
5 review
8.0/10
Very good
Posted on Aug 22, 2025
I love the location as its walking distance to Westlake but not in the crazy city. Also opposite a bamboo forest and close proximity to LongJing Hill to see tea plantation. The surrounding feels tranquil in a “village” kind of atmosphere. The room is ok. Clean. Just nice for 2 persons. There are many homestay available in this area which I will try. Come and explore this area and dont be a sucker to the expensive tiny rooms in the city. There is a cafe nearby which has interesting coffee, a tea appreciation place where we had the most relaxing time eat and catching up and a simple humble breakfast shop selling local style breakfast. Check out the photos.
6/8
Guest User
Sunshine Tatami Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 15, 2025
We enjoyed a very pleasant stay at this hotel. The owners were very warm and friendly, easy to talk to, and gave exceptional recommendations about what to do in the local area. The rooms were comfortable and well-appointed, with good views from the windows. There was a free washing machine that we used to wash our clothes, which the owners helpfully showed us how to use. Additionally, free tea was offered at all times, as were fresh bottles of water every day. Furthermore, the hotel was within easy walking distance of the West Lake, allowing us to spend every evening walking around the lake and enjoying the scenery. Overall, I would highly recommend this hotel to all those wishing to stay in Hangzhou. The next time that we visit the city, we certainly will stay here again.
Situ&hawei
Cozy Room (2 Beds)
Stayed in Jan 2026
Family
4 review
8.0/10
Very good
Posted on Feb 9, 2026
The hygiene was quite good, no strange smells in the room or the bathroom. However, the room was a bit small, and the shower in the room I booked was also tiny, and the door was hard to push. I kept worrying I might break it if I pushed too hard. Also, I'd suggest adding a few hooks in the bathroom for towels and clothes – it's really inconvenient not having a place to hang them when showering. The location is a bit far from the popular West Lake attractions, but there's a community nearby with plenty of food options, which is convenient. You can grab a bike and cycle around, but at night, you definitely need to take a taxi back because the area is heavily covered with trees, and walking back feels too secluded.
Original textTranslated by Google
Guest User
Discount Double Room
Stayed in Nov 2025
Solo traveler
2 review
8.0/10
Very good
Posted on Dec 7, 2025
Perfect if you want to be close to the West Lake or Yuquan Campus! The owners were super friendly and helpful and would stay again if I just need somewhere for a night!
Response from Property: 親感謝您的五星好評哦,非常感謝您對我們竹澗憶塘民宿的肯定,您的滿意是我們前進最大的動力!我們民宿門口就是景區植物園大佛打卡地,對面是一大片大竹林,可以放鬆心情的好住處。近浙大玉泉校區,周邊環境非常舒服,到西湖麴院風荷西湖船碼頭步行15分鐘左右,到靈隱寺車程10分鐘左右,周邊景點都很近又方便,周邊餐飲非常豐富,有當地小吃杭幫菜整條街都是,吃住玩都非常方便。會給你們留下一次難以忘懷的旅途體驗,期待再次相遇。
Guest User
Cozy Room (2 Beds)
Stayed in Oct 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Nov 30, 2025
Good accomodations! Very near the west lake, just 15 min ish walk. Around the hotel you have a good coffee cafe and a lot of restaurants. But the walls and door are not very sound proof, so when people are loud in the hall, you might be disturbed a bit.
Response from Property: 親感謝您的好評哦,非常感謝您對我們竹澗憶塘民宿的肯定,您的滿意是我們前進最大的動力!我們民宿門口就是景區植物園大佛打卡地,對面是一大片大竹林,可以放鬆心情的好住處。近浙大玉泉校區,周邊環境非常舒服,到西湖麴院風荷西湖船碼頭步行15分鐘左右,到靈隱寺車程10分鐘左右,周邊景點都很近又方便,周邊餐飲非常豐富,有當地小吃杭幫菜整條街都是,吃住玩都非常方便。會給你們留下一次難以忘懷的旅途體驗,期待再次相遇。
George Mulet
Discount Double Room
Stayed in Apr 2025
Solo traveler
31 review
10/10
Outstanding
Posted on May 25, 2025
This was my third time staying at this hotel. It’s always super convenient. The room I stayed in this time was my favorite room yet. The bathroom had a tub and the ceiling was high enough for my height. The bed was so comfortable and the air conditioner worked incredibly well
Response from Property: 謝謝你很榮幸一直選擇我家,住的滿意就是對我最大的鼓勵和支持,太感謝了,歡迎以後還來哦!
Michael RE
Deluxe Room (Double Bed, Scenic View, Large Bathtub)
Stayed in Oct 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 23, 2025
The amazingly friendly staff made my stay feel so welcoming. It does help that I can speak a bit of Chinese to make good friends, but if you can’t speak Chinese, I know the staff will try their best to help you.
The queen sized room I had was spacious and clean with a south facing sunny aspect on the 3rd floor - great for this time of year (late November).
XiHu is a great area, it has got charm and it’s very close to the lake and other local attractions. Being able to use the hotel’s rental e-bikes made life super convenient too.
I spent 10 nights here and I will definitely come back to this warm and friendly place. 谢谢❤️
Response from Property: 感謝感謝,千言萬語都無法表達我的感謝,很幸運遇見您,非常友好健談,您的喜歡就是給我們最大的動力,一定還要回來住哦,我們大家都喜歡您。
Callie:)
Attic Starry Sky Tatami Room With Terrace
Stayed in Sep 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Nov 2, 2025
Perfect for a trip to Hangzhou! I stayed in the room with the bathtub and it was an absolute luxury! Close to the west lake and very comfortable!
Response from Property: 親感謝您的五星好評哦,非常感謝您對我們竹澗憶塘民宿的肯定,您的滿意是我們前進最大的動力!我們民宿門口就是景區植物園大佛打卡地,對面是一大片大竹林,可以放鬆心情的好住處。近浙大玉泉校區,周邊環境非常舒服,到西湖麴院風荷西湖船碼頭步行15分鐘左右,到靈隱寺車程10分鐘左右,周邊景點都很近又方便,周邊餐飲非常豐富,有當地小吃杭幫菜整條街都是,吃住玩都非常方便。會給你們留下一次難以忘懷的旅途體驗,期待再次相遇。
Guest User
Attic Starry Sky Tatami Room With Terrace
Stayed in Nov 2025
Couple
8 review
8.5/10
Very good
Posted on Jan 4, 2026
Nice room and good service if you want to be on the other side of the lake.
Response from Property: 親感謝您的評價哦,非常感謝您對我們竹澗憶塘民宿的肯定,您的滿意是我們前進最大的動力!我們民宿門口就是景區植物園大佛打卡地,對面是一大片大竹林,可以放鬆心情的好住處。近浙大玉泉校區,周邊環境非常舒服,到西湖麴院風荷西湖船碼頭步行15分鐘左右,到靈隱寺車程10分鐘左右,周邊景點都很近又方便,周邊餐飲非常豐富,有當地小吃杭幫菜整條街都是,吃住玩都非常方便。會給你們留下一次難以忘懷的旅途體驗,期待再次相遇。