UrCove by Hyatt properties in Hangzhou

I bought a two-night package deal and found the hotel to be in a great location within an office park, making it very quiet during the holiday. It's also close to the Grand Canal scenic area, about a 10-minute taxi ride away. The lobby has a nice design aesthetic and offers travel information about the Canal area, which I recommend checking out to enhance your itinerary. Breakfast was okay, but the fresh juice was a pleasant surprise. I wouldn't recommend buying the breakfast if it's not included with the room, as there are many snack shops by the canal. The air conditioning was a bit noisy when it started; hopefully, they can optimize that.

The hotel lobby is spacious, and they offer complimentary fruits and sweet soup in the evening. The rooms are clean and tidy, and breakfast provides a wide variety of options. It's conveniently located close to the airport, making it ideal for business trips. The staff member, Yujian, provided excellent service and even helped with my luggage. Highly recommended!

帶家人出來旅遊，做了很多攻略後特意選了這家酒店，住完之後全家都特別滿意，必須認真寫一條真實長評，給後續帶家人出行的朋友做個參考。酒店整體環境特別舒適，遠離鬧市的喧囂，卻又不偏僻，鬧中取靜剛剛好。大廳裝修簡約雅緻，沒有過度浮誇的設計，看着特別清爽，公共區域打掃得十分乾淨，地面一塵不染，隨處擺放的綠植生機勃勃，讓人看着就很舒心。等候入住的時候，工作人員還主動送上免費的熱水和花茶，水温剛好合適，喝一口瞬間緩解了旅途的疲憊，這些小細節真的盡顯用心。我們訂的大床房，空間比預想中還要寬敞，一家四口住完全不擁擠，兩張床的尺寸都很大，床品柔軟乾淨，觸感細膩，沒有任何異味，長者和孩子睡了兩晚都連連誇讚，説比家裡的床還要舒服。房間採光特別好，白天不用開燈也十分明亮，通風效果也很棒，開窗就能感受到清新的空氣，完全不會覺得悶熱憋悶。衞生方面真的無可挑剔，保潔阿姨打掃得特別細緻，房間裏的每一個角落、桌椅縫隙、衞生間邊角都乾乾淨淨，衞生間是乾濕分離設計，洗漱台、馬桶都擦得鋥亮，洗漱用品、一次性用品一應俱全，就連毛巾、浴巾都柔軟厚實，用着很放心。前台zoey更是貼心周到，得知我們帶了小孩，主動贈送了小童洗漱用品和小零食，還耐心地給我們講解了當地的親子遊玩路線，避開了很多網紅坑，推薦的餐館味道好、性價比高，特別實用。酒店周邊配套也很齊全，步行幾分鐘就能找到超市、餐館和便利店，買東西、吃飯都很方便，距離景點也不算遠，交通十分便捷。全程入住下來，沒有任何不滿意的地方，不管是衞生、服務還是位置，都挑不出毛病，住得省心又安心，性價比超高，下次帶家人來還會選這裏，真心推薦給每一位帶家人出行的朋友！