Central-Hotel Kaiserhof

A male front desk staff member came up in the middle of the night to check if the room was occupied. He didn't knock on the door and just used the room card to open the door. I was a girl staying alone in the middle of the night, so you can imagine how scared I was. The next day, he didn't take the initiative to apologize or explain. I had to ask him and he told me that there was a system error and he came up to check if the room was occupied. Because I don't speak English very well, I can't make trouble for the hotel or argue with them, but the hotel's approach is really inconsiderate.

The location is very good. The double room is OK. The single room is relatively small, but it is very convenient for travel

The traditional room facilities are older, but very clean. The provision of disposable slippers is a bit unexpected. The location is great, just opposite the train station. Maybe not in summer. There is no air conditioning, and European hotels generally don’t need much service.

Everything neatly clean. Neat reception The room was the size of the wardrobe.

Very satisfied with the stay

Kind and nice