This is a small hotel, and of course, it doesn't look as good as in the pictures, but the location is perfect for us, relatively close to Lotte Aquarium, the old town, and the airport. The hotel's floorboards are not great; they're warped and buckling. The hotel doesn't provide disposable slippers, and it seems all hotels in Vietnam don't, so remember to bring your own. The cleanliness is good, and it's quiet. We booked a family room, which is very spacious. There are two types: one with a balcony that's smaller, and one without a balcony that's larger. The air conditioning is reliable, which Hong Kongers would appreciate, but the bathtub is too high for children to get in and out of easily. The service attitude is excellent. We didn't realize the TV wasn't working and the shower hose was leaking until that day, but they immediately sent someone to fix it the next day. The front desk staff spoke good English and apologized profusely, showing they have a strong service意识 (service awareness). The breakfast isn't great; it's better than nothing, but it's good enough for a quick bowl of pho before heading out rather than searching for food elsewhere. The price is relatively low, offering good value for money. I'm satisfied with the space we got for the price. I didn't take any pictures of the hotel, but the room photos are very accurate; it basically looks just like that.
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