Hanoi Solis Hotel

Hotel is very conveniently located in the Old Quarter. The rooms are nice and clean and the rooftop bar offers a nice view of Hoan Kiem lake. There was one evening when the power supply was disrupted 3-4 times for around 1-2 minutes, causing inconvenience.

recently stayed at Hanoi Solis Hotel 3 and overall had an average experience. The location was very convenient, close to many attractions and easy to reach restaurants and shops, which made exploring the city much easier. The check-in process was smooth and the staff were generally polite and helpful. The room was clean and comfortable, though a bit dated compared to more modern hotels I’ve stayed at. The amenities were basic but met my needs for a short stay. I felt that some areas of the hotel could use a bit of improvement, especially soundproofing and updates to the furniture and decor. Breakfast had a decent selection, but it lacked variety on some days, and some items could be fresher. Overall, it was okay, but not outstanding. In summary, Hanoi Solis Hotel 3 is a decent choice if you’re looking for a centrally located, budget-friendly stay in Hanoi. It does the job, but don’t expect anything luxurious or exceptional.

Excellent customer service from the staff. The location was prime and close to everything. Two minute walk away from the lake.  I had book for the deluxe room for the first two days they put me in a smaller room and then they said they were gonna upgrade me. Not sure if it was an upgrade or downgrade. The photos on the website showed that it was a stand in shower but the first two days I had a tub shower. Shower had a tiny bit of mold but this is nitpicking.  Other than the shower issue, everything went well. The staff is ultra friendly. Very nice, care about you. They know you by name and room number so it shows that they’re very tentative . I definitely would recommend this hotel to anybody.  On the last note, the hotel that offered to book me a taxi to the airport, initially they quoted me 400,000 but I said grab was cheaper and then they quoted me 230,000 with discount. I couldn’t help me disappointed that I got quoted at the higher price first instead of just automatically giving me the discount. It would’ve definitely gave me a better impression.  I’m not sure if it was the language barrier and they did offer the discount, because I’m from South Vietnam and the dialect is different in the north. I just hope I’m wrong.

Very nice hotel. Good location to start the sightseeing. Very friendly and kindly employees in the hotel. Clean and nice room.

Very friendly staff. Nice rooms. The rooftop bar doesn't have a large selection of drinks, but it's good enough. Breakfast has a decent selection, catering to both European and Asian guests.