Ubuntu Hostel
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1 night
Ubuntu Hostel

Rooms

Bunk Bed In Female Dormitory Room

Double Room with Shared Bathroom

Double Room with Private Bathroom

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

36 Pho Phuong: 0.13 km away

Bach Ma Temple: 0.2 km away

Hanoi Old Quarter: 0.08 km away

Hotel Features

Pets policy: No pets allowed.

Ubuntu Hostel

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We Price Match
Amenities
All amenities
Property Description
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Cleanliness3.7
Amenities3.7
Location3.7
Service4.0
Surroundings
Metro: Cat Linh
(2.1 miles)
Metro: La Thanh
(2.8 miles)
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Verified Reviews
Average for similar properties in Hanoi
Reviews frequently mention
Guest User
April 6, 2024
Great value for money, but a little risky
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Guest User
July 20, 2025
Service was awful, when i was paying he did not have the change so proceeded to knock on our door at midnight waking us up to give the money. The beds were hard and had bed bugs all over. Women working was rude and unhelpful. fine for a stay over for one night, will not rush back
Guest User
May 2, 2025
Absolutely Disgusting — Avoid at All Costs I’ve stayed in many hostels while traveling, but this was by far the worst experience I’ve ever had. If I could give zero stars, I would. We woke up at 4 AM covered in bed bugs. Not just a bite or two—covered. We immediately took photos and brought it to the staff's attention, expecting at least a basic level of accountability. Instead, we were met with nothing but rudeness, negligence, and outright dismissal. The bathrooms were filthy—grimy floors, overflowing trash bins, and a constant stench that made it unbearable to use the facilities. It was clear that cleaning is not a priority at this place. Despite having photographic proof of the bed bug infestation and the horrific conditions, the hostel flat-out refused to offer any refund or even a sincere apology. We lost a night of sleep, our money, and any sense of safety or hygiene. The staff were not only unhelpful, but shockingly hostile. Their attitude made it clear that complaints are not just unwelcome—they’re ignored. This place has no regard for guests' health, well-being, or basic decency. Do yourself a favor: stay anywhere else. A park bench would be cleaner and more hospitable than this disgrace of a hostel.
Guest User
March 15, 2025
The floor was dirty, the bathroom didn't really drain the water so it was constantly wet floor. Bed sheets had stains on it. But the AC and hot water worked. The thing that bothered me was there was no human contact, there was no reception. Communication on WhatsApp worked alright, but since this hostel also does tours, the people to talk to about the tours are just not there.
Guest User
February 8, 2025
Horrendous- avoid Not only was this by far NOT the cheapest option, our experience was horrible. Room was disgusting, sheets had not been changed in what looked like weeks, pillows were practically none existent, bed caved in the middle, toilet leaking, no room what so ever for luggage (backpack), down the middle of a dirty alley way, no customer service. Got woken up at 11:30 pm on our second night demanding money after not seeing anyone at reception during our three day stay. Having an early night to be up at 5am, we were rudely woke up by staff. Felt uncomfortable and dirty the whole stay, would have booked elsewhere had we known and unfortunately couldn’t find another room or we wouldn’t have stayed at all. Only positive was the location, only a few minute walk to the centre, but the paper thin walls aren’t great if you’re wanting some sleep
Guest User
July 21, 2024
I'm quite picky but I'm satisfied with this place, cheap price, central location and quite spacious room. Full of bed sheets, blankets, pillows and towels, the staff was very enthusiastic when I asked for more. Fire prevention is guaranteed, I feel quite safe.
Guest User
November 28, 2023
I was given a ridiculously tiny room. The hygiene of the shower room was THE WORST, and there was a GAP in the wall that between room and hallway, and bugs came throught in endlessly. I mean, It was not a gap ON the wall, but the wall was not properly attached to the ceiling and floor in the first place. As of mid-november, more than 20 flies had to be caught per shower, and the water pressure was not satisfactory at all. In the bathroom, ofc there was no hot water (even tho i turned the heater on) and amenities. The floor was full of sand and dust. The bedding was strangely thin and of poor quality. It was so small that i couldnt get around the room that i had to do everything on the bed. There was no room for even changing clothes lol. Ofc no closet, ofc no table, ofc no window, ofc no privacy Sometimes other travelers opened my room thinking it was a public restroom. HOW ON EARTH CAN EVERYTHINF BE SO BAD? The bathroom was right next to the warehouse of the building, and the glass between them is translucent, so privacy is not guaranteed. It is a room made by installing a temporary wall in the original corridor, and the lights and noise coming from the corridor interfered. (Still cant understand. The walls and the ceiling/floor were separated. If i touched the temporary wall even a little, im pretty sure it would collapse into the hallway.) I made a reservation with agoda, but the host told me the hotel wasnt connected to it, so i had to pay in person. So why were they made available for booking in agoda? Smh. The rooftop on the fifth floor was noisy and smelled all sorts of things. And also it seemed like the children were living. It is a completely uneducated environment fr. It says that there is a host who can speak eng, but it was not. They could understand me around 50% only. If I can, I would like to turn back the time and go back to just before I book this accommodation.
Guest User
November 11, 2023
We opted for a private room because we we’re arriving in the early hours of the morning. The room was incredibly small, literally an awful mattress with springs poking through on some plastic on the floor. There was no room to stand up, other than the meter narrow entrance and you couldn’t really have a shower if you wanted one because water would spill onto the mattress. The room was a half built construction site, dirty marks and grime/ hair / chewing Gum/ rubbish from previous people all over the place. Would not recommend staying here if you want a comfortable nights sleep. We were supposed to stay for three nights but left after getting a quick 7 hour nap. We’ve done cheap hostel where you get what you pay for but considering this hostel wasn’t the cheapest out in Hanoi we expected much better. Speaking to others who were also checking out days early the ‘shared’ dorms don’t seem to far off the hideous experience we had.
Guest User
August 4, 2025
Do not rent rooms here!!! The UBUNTO HOSTEL is the worst hotel WITHOUT ELECTRICITY AND WITH HUGE BED BUGS in 3 months of traveling in Asia. We rented this room for the standard price of the rooms in which we lived for half a month. We were very surprised by the beautiful decorative elements and the unusual layout of the house. Very modern elements and beautiful details. For this price, we rented panoramic apartments with two air conditioners, and with two rooms with a kitchen. There is no kitchen, the air conditioner does not work well, and we almost died from overheating. No soap, shampoo or shower gel. All that is provided is bed linen and towels. Horribly dirty floor (I'm not talking about what is under the beds) There is no trash can in the room, kettle, refrigerator, and the trash can in the toilet is already overflowing The most terrifying moment happened at night when we returned from the night market and tried to wash ourselves. We turned on the switch for the heater and the socket exploded The lights went out on our floor (this is the last 6th floor under the roof). When we turned off all the switches and sockets and tried to turn on the electricity on the advice of the hotel owner - sparks of fire flew out of the socket. We were moved to another room with two large beds, a separate shower and a sink in the room - but this one is also very dirty and everything is very old There is a black layer of dirt on the floor When asked about a refund - the owner said that if we stay in that room without light, electricity and air conditioning for the night (under the roof is the hottest part of the house), then he will compensate half the money. We do not recommend this hotel at all, although we really liked the aesthetics in the photos and unusual decorative elements in the rooms. We thought we would fall in love with this hotel Deletes reservations on the site, so people can not leave a review
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Services & Amenities

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Opening hours[Mon - Sun] 07:30-09:30 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

Local hotel name: Nhà trọ Ubuntu
  • Number of Rooms: 30
Phone:+84-769999139
With a stay at Ubuntu Hostel in Hanoi (Old Quarter), you'll be steps from Hanoi Old Town Night Market and 6 minutes by foot from Hoan Kiem Lake. This hostel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.8 mi (1.2 km) from Train Street.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hostel also features complimentary wireless internet access and concierge services.
A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 30 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets.

You might be wondering

What landmarks are near Ubuntu Hostel?

Nearby attractions to Ubuntu Hostel include Hanoi Old Quarter, just 250 ft from your search (straight-line distance) away.

Where is Ubuntu Hostel located?

The hotel is located at 139 Hang.

Does Ubuntu Hostel offer airport transfer services?

Yes, Ubuntu Hostel offers Airport pick-up service, Airport drop-off service for guests. We recommend calling ahead to confirm availability and pricing.

Are pets allowed at Ubuntu Hostel?

No, pets aren’t allowed at Ubuntu Hostel.

How much does it cost to stay at Ubuntu Hostel?

Room rates at Ubuntu Hostel vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Ubuntu Hostel?

Check-in at Ubuntu Hostel starts at 14:00, and check-out is at 12:00.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport25.81KM
Nearest Train StationLong Bien Railway Station
Distance to Train Station0.89KM
Nearest Subway StationCat Linh
Distance to Subway Station3.32KM
Hotel Star Rating1