Hanoi Golden Sunshine Villa Hotel and Travel Reviews

Staff were friendly. but.. I'm so bored I understand what's wrong, but there's a lot of dust and it doesn't seem to have been cleaned. Does the bedding smell? I don't think I'll be silent twice.

○ Location The old town and the water puppet theater can be reached on foot, so it is easy to see the sights. There is also a supermarket in front of you. There is a gate large enough for one person to pass through the road, and the entrance to the hotel is through that gate. Please note that the entrance of the hotel cannot be seen from the road. ○ Staff, response The room that was prepared for us suddenly became unusable, but they took into consideration the size of the bed, etc., and arranged another room while discussing our requests. The staff are very kind. They also accommodated a 5:00 am check-out. I gave the facilities a 3 because the TV channels didn't work on the first day. I had the TV fixed the next day, but it stopped working immediately. Lol 　I didn't have to watch TV, so it wasn't a big problem. If you ask in advance to receive your luggage, they will keep it at the front desk. I was able to communicate with the staff in English, and there was no problem if I showed the Vietnamese translation on the translation app. You can go up to the 8th floor by elevator. ○Cleaning It seemed that the person in charge was running alone. When we were still in the room at the time of cleaning, we asked for it to be postponed. There is a replenishment of toilet paper behind the mirror. ○Breakfast Soup, wiener bacon, bread, salad, about 3 Vietnamese dishes (I ate it for 2 days, but it was a different dish than the day before), about 2 desserts, orange juice, apple juice, water, etc. If you ask for an omelet, the staff will make it for you. It was nice to be able to eat lightly because it was the main eating while walking. The dining room had about 5 table seats and 10 to 12 seats. ○Ashtray There is an ashtray space outside the hotel so you can smoke outside.

It was a great stay. Everyone in the hotel can speak English. The only thing that wasn't amazing is the breakfast.

The bathroom door can't be closed tightly. When taking a shower, the water sprays outside. The sound insulation is very bad. The sound of the upstairs tenants walking can be heard clearly, making it difficult to sleep.

The location is really good, close to everywhere The room is spacious, the condition is good, and he speaks English well, so communication is smooth.

All in all, it's average

I was extremely impressed with this hotel. Firstly, it's just off the main street, so it was nice and quiet. The staff are really friendly and speak fantastic English. I ordered a shuttle to and from the airport which was very handy. My room was spacious, bright, and comfortable. The breakfast had a great selection of buffet and also menu options. And it was walking distance to the main streets and tourist attractions. I would definitely recommend this hotel.

Lovely hotel in the centre of Hà Nội. We were very close to St Josephs Cathedral, the Hoan Kiem as well as the night market. Train street was not too far away, but please try the little restaurants behind there (P. Tong Duy Tan) as they are so good. Everyone at the hotel were so welcoming (including Kevin) and all our needs were met. Thank you for a memorable stay.

This is my second visit to this hotel and they are very accommodating and very helpful. I will definitely stay here again for my next visit to Hanoi. The breakfast is tasty and the room is good value and right in the centre of the old quarter. Highly recommend!

Perfect Location….. Spotlessly Clean rooms and reception…. Good breakfasts…. But the stars of the show were the staff. They couldn’t do enough for you. Both the reception staff and in particular Kevin, sorted out transport, arranged SIM cards, set up a taxi app on my phone. It seems nothing was too much trouble. We would defo stay there again and recommend to anyone looking for a small friendly budget/midrange hotel.

The beds are very comfortable and the service was excellent. They helped us book travel and a second hotel at the last minute when they did not have space to extend our stay. They were very welcoming and quick to help with any suggestions or recommendations for places to eat or see. Good breakfast. The pho was fantastic. The beds were very comfortable and the rooms were very quiet as it was off the Main Street a bit. Would definitely stay there again and recommend for families.

A nice stay with golden sunshine villa . Hotel located in an Alley with quiet. Room are spacious with windows. Staffs were very attentive and helpful. I really voted for their hospitality. Breakfast was great with both option buffet and menu called

I had a confirmed and paid reservation through Agoda that I made about two months ago. I stayed there in January of 2020 and liked it a lot. This time, not so much. I arrived and was informed there was a problem with my reservation. It seems that the hotel was recently sold and the amount charged by the previous owners wasn't enough to suit them. I got the impression they wanted more money to honor the reservation. After a lot of back and forth between Agoda, the hotel, and me, Agoda put me in a different hotel, actually an upgrade, so it ended well. But who needs this kind of stress at the end of along day of travel. I'd beware of this place.

Stayed here lots of times over the years always been a good experience but this time felt different seems like it's run on minimum staffing levels, they used to wear nice smart uniforms but now just normal clothes, breakfast was poor compared to past stays, plus side are the room size and location, no complaints about the staff by the way they were very nice and helpful just seems run down and in need of a referb, hopefully things change before I return to Hanoi or I will sadly have to look elsewhere for accommodation