21 Le Van Luong Street, Nhan Chinh, Quan Thanh Xuan, Hanoi, VietnamView Hotel Details
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Grand Dragon Hotel Hanoi Guest Reviews
4.2/5
Very Good
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(109)
Positive reviews(104)
Reviews with photos/video(15)
Awesome stay(16)
Great service(14)
Awesome rooms(12)
Clean and tidy(11)
Great location(9)
Negative reviews(5)
Guest User
Superior Double Or Twin Room
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Oct 6, 2024
Location is a little far from old quarter area, so I checked 3 mark. But other service is perfect.
Response from Property: Dear Customer, Thank you for staying with us and your warm-hearted.Hope to see you again!Love, Hotel Team.
Anonymous User
Single Room
Stayed in Oct 2024
Solo travelers
32 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Clean and good location, many cafe shops around. Grocery shop nearby as well.
Response from Property: Dear Customer, Thank you for staying with us and your warm-hearted.Hope to see you again!Love, Hotel Team.
Reuben Wei Pin
Superior Double Or Twin Room
Stayed in Oct 2024
Solo travelers
1 review
3.7/5
Posted on Oct 15, 2024
Quite decent. Value for money. The breakfast spread is quite complete, and the food was amazing
Response from Property: Dear Customer, Thank you for staying with us and your warm-hearted.Hope to see you again!Love, Hotel Team.
Guest User
Premium With Window
Stayed in Jun 2024
Solo travelers
4 review
3.0/5
Posted on Jun 17, 2024
Staff wasn’t useful with tourist informations, this hotel smells like cigarettes
Response from Property: Thank you for your review and for using our services. We are very happy to receive your review. Hope to see you again soon.
Guest User
Superior Double Or Twin Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2023
The hotel is very clean and quiet. staff are very friendly. I will be back .
Response from Property: Dear Customer, Thank you for choosing Grand Dragon Hotel. We hope to see you again . Wishing you the best thing . Hotel Team
Hieu
Single Room
Stayed in Apr 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Apr 25, 2023
The reception is very nice. Convenient location. Might need a smart TV for entertainment
Response from Property: Dear Hieu,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable tous as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of Smart TVthat need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the propertywithin the next couple of months. It would be such a pleasure to personally welcome you back to our new and improved hotel!With much appreciation,Jenny Le | General Manager
Sashabk
Single Room
Stayed in Mar 2023
Business travelers
12 review
3.7/5
Posted on Mar 8, 2023
Good hotel location far for tourist location. Basic breakfast. Good service
Response from Property: Hello Sashabk,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyedyour accommodations. Our hotel aims to providea truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward towelcoming you back to our hotel in the future.Sincerely,Jenny Le | General Manager
Guest User
Superior Double Or Twin Room
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Very good
Response from Property: Dear CustomerThank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jenny Le | General Manager
Guest User
Superior Double Or Twin Room
Stayed in Nov 2023
Travel with friends
19 review
2.2/5
Posted on Jan 5, 2024
Good but not good.
Response from Property: Dear Customer, Greetings from Grand Dragon hotel! First of all, we would like to apologize for your experience at our hotel. I am also sorry that you find it inconvenient to use your room. We apologize for the inconvenience and hope you will excuse us. In the future, we hope to be able to serve you again and we will try our best to deliver to you the better service. Regard, Hotel Team
Guest User
Single Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2023
Verry Good
Response from Property: Dear Anh Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jenny Le | General Manager
Guest User
Superior Double Or Twin Room
Stayed in Nov 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Nov 18, 2024
I have stayed here countless times. You can't find another hotel like this in Hanoi at this price. It is located in the city center. There are abundant restaurants in the alley opposite. The hotel breakfast is sufficient.
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Response from Property: Thank you for your review and using our services. We are happy to receive your review. Hope to see you again soon
Guest User
Superior Double Or Twin Room
Stayed in May 2024
Travel with friends
2 review
4.5/5
Great
Posted on May 29, 2024
I like the facilities and the breakfast area. A taxi is essential for sightseeing.
There are local restaurants nearby, but they are not listed on Google Maps, so you need to do some searching.
It's friendly, the facilities are good, and it's quiet. I recommend it except for the location.
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Response from Property: Thank you for your review and using our services. We are happy to receive your review. Hope to see you again soon.
Anonymous User
Single Room
Stayed in Nov 2024
Business travelers
6 review
3.5/5
Posted on Nov 21, 2024
This is a hotel with good value for money. If you want a reasonably convenient service at a low price, I recommend this hotel.
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Response from Property: Dear , Thank you for taking the time to rate and contribute to our service quality improvement. We are very happy to receive this review from you. We hope that on your next visit to Hanoi, Grand Dragon will continue to welcome and serve you. Best regards Jenny Le | General Manager
Mark Leu 🐟
Single Room
Stayed in May 2024
Business travelers
20 review
4.5/5
Great
Posted on May 13, 2024
The room is clean and simple, the bathroom is big enough, and the room is of a good size! The breakfast is also good! If you are in the area, this is a good choice! The nearby scenery can be reached by foot!
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Response from Property: Thank you for your review and using our services. We are happy to receive your review. Hope to see you again soon.
Guest User
Deluxe Double Or Twin
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room was clean and hygienic, with a window that could be opened a little. The front desk service was good and they could speak Chinese. Breakfast was on the 6th floor, with about 4 hot dishes, and you could also order rice noodles. Relatively speaking, this price was cost-effective.
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Response from Property: Thank you for your review and using our services. We are happy to receive your review. Hope to see you again soon