Our family stayed at this InterContinental hotel for the first three nights of our trip. As a five-star brand, it consistently delivers comfort, but its pros and cons are quite clear. I'd like to share our genuine experience for your reference.
The overall service was warm and attentive, and the check-in and check-out processes were smooth and quick. The only slight drawback is that the hotel is not located in Hanoi's Old Quarter tourist area. A taxi ride to and from the Old Quarter usually takes about 30 minutes, and could easily be 45 minutes if there's traffic. So, if you plan to visit the night markets and ancient streets daily, the commute might be a bit time-consuming.
However, the hotel's interior environment is truly impeccable. It's spacious with a vast layout, offering a tranquil and comfortable ambiance. The facilities are comprehensive, with a 24-hour gym available at any time – perfect for unwinding after a day of extensive walking.
The breakfast is the most commendable aspect. The variety is incredibly rich and diverse, featuring an extensive selection of Chinese, Western, and local Vietnamese dishes. My family enjoyed it thoroughly every day. We stayed in a room on the 68th floor, which offered an incredibly expansive view. We could take in a panoramic view of the entire city of Hanoi without even leaving the room, saving us the time and expense of going to a dedicated observation tower. The city lights at dusk and night were particularly delightful.
This hotel is ideal for those who want to escape the city's hustle and bustle, seek a comfortable and relaxing environment, and enjoy a leisurely family vacation. If you appreciate a quiet accommodation with great views, it's definitely worth choosing!
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