Oakwood Residence Hanoi

My stay here was incredibly disappointing, and I can't find anything positive to say. 1. **Room Condition**: As soon as I walked into the room, I was hit by a strong musty smell. The air circulation was terrible, and the overall cleanliness was really concerning. 2. **Dining Service**: The breakfast selection was very average and didn't meet my expectations at all. Even worse, the plate I used had a distinct fishy odor, which raised serious hygiene and safety concerns. This hotel clearly has major issues with hygiene management and service quality. I strongly advise against staying here.

The bedding was good, but the room showed its age a bit. On the other hand, the service was fast and friendly. As for the location, the access road is under construction and the supermarket is far, but it's not bad since there's a decent banh mi shop right in front of Los Fuego.

The room was clean and well-equipped, and it even had a balcony. The surrounding area is a bit remote, but it's not too far from the lake.

Facilities: Decent, but the room was too small. Hygiene: Pretty bad. The room smelled terribly of smoke, and the bathroom fan didn't work, so it stank. When I turned the fan on, the smoke smell got even worse. I couldn't sleep because of the odor; it was like someone was constantly smoking in there, just awful.

Everything was perfect – from the front desk staff and the room to the service and breakfast. This is the best accommodation our group has ever stayed in, and we still rave about it. The view from the rooftop is also great. The only downside is that there's ongoing construction on the way to the hotel, and the street is narrow, making it a bit inconvenient when cars pass each other. Nevertheless, if you're looking for a place to stay in Hanoi, I highly recommend it.

Decent, nothing special. Good for business travelers in the area.

I was very satisfied with my stay this time. The hotel's location is convenient, and it really exceeded my expectations! The front desk handled check-in efficiently, and the service was gentle and professional. The room had great natural light, was spotlessly clean, and the bed was incredibly comfortable. The soundproofing was also excellent, allowing me to get a peaceful night's sleep. The hotel environment is quiet and elegant, with complete facilities, making it suitable for both business trips and leisure travel.