Guest User
November 23, 2025
The room is clean. The lady who cleaned it did a perfect job. However, things that you hope did not happen to your hotel stay happened to me.
First, the TV couldn’t be switched on at all. It looks like a decoration only. Secondly, the aircon was not even cold. The moment you switched on, the temperature always stayed at 25 degrees regardless what you pressed on the remote. Best, the remote didn’t even show you the numbers or anything but it could be used to switch the aircon on and off. Thankfully, there was a standing fan in the room so we used that to keep the room cooling. Lastly, the ponding at bathroom.. after you bathed and the water just collected there that kind, yeap. Thankfully as well, the hotel staff came up to fix the ponding issue.
The view from the top floor swimming pool area was amazing though.
I wish I would come back as the reviews have been great and maybe just me being unlucky this trip getting the faulty room, but, I’ll try other hotel as comparison for my returning trip instead. Thanks to the friendly staffs! They were great 👍🏻