Bella Rosa Hotel & Travel

Location: Excellent. City centre along a small lane, near to eateries and lake. Easy to walk around. Service Staff: Staff is helpful and friendly. Room: I was offered a room that was not even make up. The manager quickly came to apologise and bring in an external team to tidy the room. No deny, I’m disappointed. Overall the room is ok with wooden floor (I prefer cos carpet can be dirty if not properly maintain). Room and toilet size are good with all basic toiletries provided. It comes with a bathtub and it’s slippery cos the toilet floor is marble. Furnitures are old and dated with no hangers and broken safe. I never hang my clothes in the cabinet. Breakfast: You need to go their sister outlet next door. Spread is ok and staff is nice and polite. Overall, it’s can be classified as local 3 stars.

The hotel is located in the city centre and is surrounded by numerous restaurants and shops. The service is very good — the receptionists are helpful and polite. They explained everything clearly and assisted us with directions when needed. The breakfast was good as well. Special thanks for the delicious Vietnamese coffee! Things that could be improved: Cleaning. Some of the upper shelves in the bathroom (probably not easily visible) were dusty, and the closet had an unpleasant smell. Things the hotel cannot improve but are worth knowing: The hotel is in a very popular area, so the space is limited and may not look as spacious as in the photos. In some rooms, the windows are blocked by a neighbouring building, so there is very little daylight. If you are staying for more than one night, I recommend choosing a room with a proper window. Overall, the hotel is worth the money, considering its location, breakfast, and staff service.

love it💕

Nice hotel, good friendly staff that helped us alot. the breakfast buffet was really nice and they switched it up everyday. location is at old quarter as well.

Gracy and David were super helpful and supportive. Especially Gracy, who helped us a lot with luggage handling, storage, and also guided us on what and where to explore around the Old Quarter. Service was genuinely good throughout our stay. One thing to be aware of (which is common across most Hanoi stays) is that rooms aren’t very spacious, as hotels try to utilize every bit of space. Apart from that, everything else was great and comfortable.

Small hotel in old quater. A bit laud outside during day amd night. Breakfast was good, my daughter really liked it. Room was nice and clean. If you want to stay close to old wuater ut can be good choice