Thang Long Opera Hotel Reviews

Response from Property: Dear Valued Guest,Thank you so much for your wonderful review!We are truly delighted to hear that you loved your stay with us and appreciated our central location, artistic design, friendly team, and breakfast offerings. Your kind words are a great motivation for all of us.It means a lot to know that you would like to return—we very much look forward to welcoming you back for another memorable stay.Warm regards,Thang Long Opera Hotel Team

Response from Property: Dear Valued Guest, First of all, we sincerely thank you for your continued trust in choosing Thang Long Opera Hotel for your stay. We are deeply honored to welcome you again and are delighted to know that your overall experience was as wonderful as your previous visits. At the same time, we also acknowledge your feedback regarding the less-than-user-friendly in-room TV viewing experience. This is valuable input for us to review and improve our entertainment system, aiming to provide you with greater convenience and comfort in the future. Once again, thank you for sharing your feelings. We look forward to welcoming you back again soon. Sincerely, Thang Long Opera Hotel Management

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your feedback with us. We are pleased to confirm that all water bottles provided in our rooms are always new and securely packaged for your comfort and safety.Your observations regarding any defects have been taken very seriously. We have reported all concerns to our General Manager to ensure prompt action is taken. Your input helps us maintain the highest standards for our guests, and we sincerely appreciate your attention to detail.We look forward to welcoming you back and providing you with an even better experience on your next visit.Warm regards,Hotel Management Board

Response from Property: Dear Guest, thank you for taking the time to share your recent stay. We are delighted that you were satisfied with our convenient location, spacious rooms, and delicious breakfast. Your suggestion regarding the advantage of staying a little further from Hoan Kiem Lake is invaluable and will help other guests make informed choices. We sincerely appreciate your recommendation and look forward to your next visit and another comfortable stay. Sincerely, Thang Long Opera House Hotel

Response from Property: Dear Guest, thank you for choosing our hotel for your family stay and for taking the time to share your detailed review. We are delighted that you found your family room comfortable and convenient, meeting your needs, and that our location near the opera house, embassy district, and upscale shopping areas enhanced your stay. We are also pleased that you enjoyed the supermarket on the ground floor and the delicious breakfast. We noticed your comment about the distance to popular online stores and appreciate your honest feedback. We will continue to strive to provide our guests with a more convenient stay. Thank you again for your positive review. We look forward to your and your family's next visit. The Thang Long Opera House Team

Response from Property: Dear Valued Guest, Thank you for your high praise of the Thang Long Opera House Hotel! We are delighted to learn that you were satisfied with the hotel's excellent location and convenient transportation. Located in the city center, the hotel is surrounded by a wealth of shopping and dining options, and is close to several attractions, making it ideal for exploring the city on foot. Your positive feedback is our greatest encouragement. We look forward to welcoming you back in the near future and wish you all the best! Sincerely, The Thang Long Opera House Hotel Team

Response from Property: Dear Valued Guest, Thank you for choosing to stay at the Thang Long Opera House Hotel and for taking the time to share your experience! We are delighted to hear that you were satisfied with the room space, the hotel's location, and the breakfast. We also take your feedback regarding the slightly outdated facilities very seriously and will continue to strive for improvement. Thank you for acknowledging the hotel's surroundings; indeed, there are many interesting streets to explore nearby, and the area is vibrant at night. We look forward to welcoming you back in the near future and providing you with an even more comfortable and enjoyable stay! Sincerely, The Thang Long Opera House Hotel Team

Response from Property: Dear Guest, Thank you for choosing to stay at the Thang Long Opera House Hotel and for sharing your valuable feedback. We are delighted that you were satisfied with our breakfast. At the same time, we also take your feedback regarding the somewhat worn-out bedding and towels in your room very seriously. We sincerely apologize for any inconvenience this may have caused. We have forwarded your feedback to the relevant departments and will gradually inspect and replace them to improve room quality and comfort. Your feedback is very important to us and helps us continuously improve our service. We look forward to having the opportunity to provide you with an even better stay in the near future. Sincerely, The Thang Long Opera House Hotel Team

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful review of Thăng Long Opera Hotel.We are delighted to learn that you found your room cozy, comfortable, and very clean. While we understand that the room size and décor may feel slightly compact and a bit dated, we truly appreciate your kind remarks about the balcony and overall comfort. Your feedback encourages us to continue improving our facilities to ensure an even better experience for our guests.It is especially rewarding to know that you enjoyed our amenities, convenient location close to major attractions, and our breakfast selection. Your compliments about our breakfast and overall service mean a great deal to our team.Thank you as well for recommending our hotel to others. Your support and trust are sincerely valued, and we look forward to welcoming you back for another enjoyable stay in the near future.Warm regards,Thăng Long Opera Hotel Management Team

Response from Property: Dear Valued Guest,Thank you sincerely for taking the time to share your wonderful feedback about your recent stay at Thang Long Opera Hotel. We are truly delighted to learn that you enjoyed our ambience, restaurant, and the dedication of our staff. Your kind words about our hospitality and family room mean a great deal to us.It was our pleasure to prepare breakfast boxes for your early departure, and we are pleased that our efforts contributed to a memorable experience. Your recommendation is our highest reward.We hope to welcome you and your family back to Thang Long Opera Hotel in the future for an even longer stay.Warm regards,The Management Team Thang Long Opera Hotel

Response from Property: Dear Valued Guests,Thank you very much for taking the time to share your thoughts about your recent stay at Thang Long Opera Hotel. Your feedback is truly appreciated, and it is invaluable in helping us improve our services and guest experience.We are delighted to know that you enjoyed your time with us. Your positive remarks motivate our team to continue providing the highest standards of hospitality. If there were any aspects of your stay that could be improved, please feel free to let us know so that we may address them and make your future visits even more comfortable.We look forward to welcoming you back to Thang Long Opera Hotel soon.Warm regards,The Management HotelThang Long Opera Hotel

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your experience at Thang Long Opera Hotel. We are truly delighted to hear that you enjoyed your stay with us.Your kind words are a wonderful encouragement to our entire team, who strive every day to provide exceptional service and memorable experiences for our guests. Knowing that we succeeded in making your visit comfortable and enjoyable means a lot to us.We sincerely appreciate your feedback and your choice to stay with us. Should your travels bring you back to Hanoi, we would be honored to welcome you again and ensure your next visit is just as pleasant.Wishing you all the best and looking forward to seeing you again soon!Warm regards,The Hotel Management Board

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Thang Long Opera Hotel. We are truly delighted to hear that you had a memorable experience with us.Your kind words are the greatest reward for our entire team, who are dedicated to providing the highest level of comfort and hospitality. It is always our pleasure to ensure our guests feel welcomed and well taken care of.Should your travels bring you back to Hanoi, we would be honored to welcome you again and make your next stay even more enjoyable.Wishing you safe and happy journeys ahead!Warmest regards,The Management BoardThang Long Opera Hotel

Response from Property: Dear Valued Guest,Thank you so much for your wonderful review and for choosing to stay with us. We are thrilled to hear that you enjoyed our spacious hotel, convenient location, and comfortable rooms. Your compliments about our breakfast offerings and especially the concierge team are greatly appreciated.Our staff is dedicated to providing exceptional service, and it is rewarding to know that their efforts made your stay memorable—even beyond your time at the hotel.We look forward to welcoming you back for another impressive experience in the future.Warm regards, Thang Long Opera Hotel