Huangchaorongyanhotel (harbin sport institute international convention and exhibition center branch)

There was only one washing machine and dryer in the laundry room. The washing machine was stuffed with detergent, and the box and pipes were full of it, so it couldn't wash clothes clean at all. Every time I finished, there was a pile of detergent and foam, and the washing machine would report an error when it was about to finish. There were no cleaning facilities in the laundry room. I had to use my hands to clean the detergent in the washing machine. There was no way to get rid of the detergent in the pipes. Then I washed it twice. Four hours had passed, and there was still a pile of foam. I contacted the front desk, and the front desk asked me to take it back to the room and rinse it myself. I started washing at around 7pm. I had planned to go to Central Street to have some food in the evening, but the plan was ruined. It was not finished until 4am, and the waiter kept knocking on the door at around 9am, saying that he needed to clean. Isn't this too early? Although I was very sleepy, I was also too angry to fall asleep. I thought about taking a shower, but the water temperature wasn't constant. One moment it was scalding hot, like it could peel my skin off, and the next it was normal. I dodged a few times during the shower and almost fell. I leaned against the wall to recover. The next night, when I came back, the manager directly questioned me about my complaint. First, I didn't complain at all. I told him I didn't, but the manager said: "It's okay for you to complain. Me? ???" Then I still have to complain, so I don't get wronged by you again.

The location of the hotel is very good, it is very convenient to travel and there is a parking lot. The room is clean and the internet speed is fast! The guy at the front desk was very enthusiastic. Overall, I was very satisfied and the experience was great! Next time I come to Harbin, I will choose to stay here again and recommend it to my friends!

The location of the hotel is very good. It is at the intersection of Xuanhua Street and Xianfeng Road. You can choose Maduan Street or Xianfeng Road by car. The hotel lobby is quite large and the room facilities are relatively good. There is a small refrigerator in the room where you can drink some water or water. For drinks, the room costs more than 200 a night and it doesn’t have a window. The price/performance ratio is not high. The breakfast dishes are pretty good. There are relatively many types of dishes. The only drinks in the restaurant are soy milk and milk.

The receptionist on duty in the afternoon was very perfunctory. I called the day before and asked if I could get a room with an exterior window if I checked in early, but on the day of my stay, they said no. Furthermore, I'm a BTG member and had been able to check out late before, but not at this hotel. Their attitude was so perfunctory!!! Is this the kind of service BTG Group should provide? And the room was incredibly small and cramped!!! This was the worst room I've stayed in in recent months, costing over 200 yuan!!! Don't book with them. I really don't want to give a single review. I rarely write reviews, but this time I even complained on the BTG official website!!!

The service attitude is very bad. The environment is dirty and messy. I don't recommend it and will never go there again. Especially the waiter named **, who has no quality and is full of foul language.