Yinhe Happy World Hotel

The room conditions were acceptable, but the facilities were basic. The TV couldn't be cast, and the remote control didn't even have a back cover. A significant drawback was that food delivery couldn't be brought to the room, and there were no robots or staff to help with delivery; you had to go downstairs to pick it up yourself. In a popular tourist city like this, the service definitely needs improvement.

The room was nice, but the price was a bit high. I came twice, in July and August, and the room price differed by 300. Right after my trip, it dropped another 200. The price drop was too fast.

The hotel room was very basic, a bit old, and the fruit selection wasn't great. It was mainly for convenience, like having kids playing in the water. The receptionist on the fourth floor was rather indifferent! Thumbs up to Ctrip! I had a few issues during check-in, and when I contacted Ctrip customer service, they were very helpful and resolved the problem quickly. I'll definitely use Ctrip for future trips.

The room was awful clean. The carpet was incredibly dirty, and there were broken bottles under the cabinets. I have no idea how they cleaned the place. The children's bed sheets were torn. Blood stains were visible on the quilt. The wallpaper was moldy. Many of the water park facilities were rusty. It looked filthy. The experience was terrible. The elevator didn't go directly to where you were going, leaving you feeling lost. The payment cards weren't universal. Some places required you to scan a WeChat QR code to pay, while others required you to swipe your card. The cleanliness of the Shuihui area was terrible. There was no cleaning. People were taking seats. The staff didn't care. They looked fancy, but they had absolutely no attention to detail. I would definitely not recommend this place to a friend, and I won't be back. For the price, the service was lacking, and the quality was lacking.