Kai Rui Hotel

Kai Rui Hotel Reviews

Kai Rui Hotel

No. 27 Shangyou Street, Daoli District, Harbin, Heilongjiang, 150010, ChinaView hotel details
Kai Rui Hotel
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Guest Reviews of Kai Rui Hotel

8.4/10
797 reviews
Verified reviews
Location8.5
Amenities8.3
Service8.4
Cleanliness8.5
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All reviews(797)
Positive reviews(725)
Reviews with photos/video(181)
Great location(283)
Convenient location(138)
Convenient parking(102)
Friendly front desk staff(58)
Classy environment(55)
Easy to get around(46)
Nice bathtub(21)
Large bathroom(13)
Negative reviews(71)
Guest User
Executive Standard Room
Stayed in Nov 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Dec 21, 2025
The hotel's location is excellent, just a short walk to Central Street. The facilities are quite new, and the heating works very well. I especially recommend it because the bathroom and toilet have a fantastic wet and dry separation.
Original textTranslated by Google
Response from Property: ♥The hotel is a 2-minute walk from Central Street.♥The hotel offers free parking for those driving.♥The hotel is a 5-minute walk from the Hongzhuan Morning Market, where you can enjoy authentic Northeastern cuisine.♥Turning right outside the hotel, you'll reach the Friendship Palace Station on Metro Line 3.♥Thank you so much for taking the time to leave a sincere review of your stay. Serving every guest with care and ensuring they feel at home, have a happy and satisfying stay is our duty. We are honored to receive your satisfaction and praise. We look forward to your next visit to Kerry Hotel!
Anonymous User
Executive Standard Room
Stayed in Aug 2025
Traveling with friends
68 reviews
6.5/10
Posted on Sep 15, 2025
Close to Central Street, very convenient for getting around. The room facilities are a bit old and the room is quite small. It's not soundproof, and there was a lot of dust and a strange smell in the corners. However, it does have a bathtub, which is a big plus!
Original textTranslated by Google
Response from Property: Thank you for sharing your stay experience. Your feedback is very important to us. Please feel free to contact us if you need any service adjustments.
Qixing360
Executive Standard Room
Stayed in Jul 2025
Other
23 reviews
8.0/10
Very good
Posted on Sep 14, 2025
The hotel's location is excellent, and parking is quite convenient. It's easy to walk to Central Street, St. Sophia Cathedral, and Stalin Park. There's also a supermarket nearby, which is very handy for shopping.
Original textTranslated by Google
Response from Property: Thank you so much for your patronage of Kerry Hotel. With your trust and recognition, we believe that wonderful things will happen every day. Kerry Hotel firmly believes that there is no end to the pursuit of quality. Thank you again for your positive review, and we look forward to your next visit. Wishing you a happy life!
Guest User
Executive Standard Room
Stayed in Jul 2025
Family
19 reviews
10/10
Outstanding
Posted on Sep 14, 2025
Harbin in August is still scorching hot, and hotel prices are sky-high. This hotel's price is genuinely very reasonable, and it has a huge parking lot, making it very friendly for those driving. However, you need to register at the front desk beforehand to enter the parking area. The room was clean and hygienic, and it's just a few minutes' walk to Central Street and Hongzhuan Street Morning Market. I genuinely recommend it!
Original textTranslated by Google
Response from Property: 非常感謝額您在百忙之中抽出時間對入住體驗做出真誠的點評。用心服務每一位客人,讓每一位客人賓至如歸,住的開心,住的滿意是我們應做的事情。能過得到您的滿意與誇獎,我們非常榮幸.期待您與凱瑞酒店的再次相遇!
Guest User
Executive Queen Room
Stayed in Jul 2025
Family
21 reviews
6.0/10
Posted on Aug 3, 2025
The facilities were just average. As soon as I entered the room from outside, I noticed a distinct smell. Breakfast was delivered to the room, not a buffet, and consisted of buns, eggs, and milk.
Original textTranslated by Google
Response from Property: Dear Valued Guest: We are delighted to receive your recognition of our work. We cherish your trust and will continue to strive to provide excellent service to every guest. We apologize for any inconvenience caused to your stay and hope you will give us another chance. We will make adjustments promptly and look forward to your next visit.
Guest User
Deluxe Standard Room
Stayed in Jun 2025
Family
5 reviews
7.0/10
Posted on Aug 2, 2025
The staff were really nice, but the room was a bit dark, and the blinds were a bit old and dusty. There were no towel racks on the wall, and no hooks to hang clothes.
Original textTranslated by Google
Response from Property: Dear Valued Guest: First of all, we sincerely apologize for failing to provide you with a satisfactory stay! We will actively improve upon your valuable feedback and strive to provide satisfactory service to every guest. We wish you and your family good health and all the best! We look forward to your next visit to Kerry Hotel! We will welcome you with professional service and a sincere smile!
Kaixinjiuhao5499
Executive Standard Room
Stayed in Jun 2025
Family
33 reviews
7.5/10
Posted on Oct 26, 2025
A bit disappointed. We were driving, so parking was our top priority. Many hotels near Central Street either only have a few parking spots right at the entrance or no parking at all. This hotel has its own parking lot, and the location is indeed excellent, very close to Central Street. However, the room was tiny, pitifully so; the bed was right there as soon as you opened the door. And the facilities were very, very old. I honestly felt that for this price, the room was a huge letdown – the discrepancy was just too big. The front desk staff, though, were quite friendly and good. I forgot to take pictures, so I used the hotel's images. The pictures are accurate, but in reality, the facilities are much older.
Original textTranslated by Google
Response from Property: Thank you so much for your patronage of Kerry Hotel. With your trust and recognition, we believe that wonderful things will happen every day. Kerry Hotel firmly believes that there is no end to the pursuit of quality. Thank you again for your positive review, and we look forward to your next visit. Wishing you a happy life!
Huichanggede🐠
Deluxe Queen Room
Stayed in Jun 2025
Family
28 reviews
10/10
Outstanding
Posted on Jul 30, 2025
The overall environment is good, with complete facilities. Environment: Very close to Central Street, just a few dozen meters away, and also close to the morning market. Facilities: It's quiet and comfortable for a downtown area, with independent parking and easy access.
Original textTranslated by Google
Response from Property: Thank you so much for your patronage of Kerry Hotel. With your trust and recognition, we believe that wonderful things will happen every day. Kerry Hotel firmly believes that there is no end to the pursuit of quality. Thank you again for your positive review, and we look forward to your next visit. Wishing you a happy life!
Guest User
Queen Room
Stayed in Dec 2025
Traveling with friends
3 reviews
9.0/10
Great
Posted on Feb 15, 2026
Really convenient location and super comfortable beds. Had a great stay and will go back/ recommend to others. 200m away from walking street.
Response from Property: ♥酒店步行”2分鐘“抵達中央大街♥酒店有免費停車場方便您自駕出行♥酒店步行5分鐘可以到”紅專早市”品嚐特色東北美食♥酒店出門右轉3號線地鐵口友誼宮站♥非常感謝額您在百忙之中抽出時間對入住體驗做出真誠的點評。用心服務每一位客人,讓每一位客人賓至如歸,住的開心,住的滿意是我們應做的事情。能過得到您的滿意與誇獎,我們非常榮幸.期待您與凱瑞酒店的再次相遇!
Guest User
Executive Standard Room
Stayed in Dec 2025
Family
5 reviews
6.0/10
Posted on Jan 6, 2026
The hygiene was quite poor. There was a lot of dust on the floor by the bed, and a large crack next to the bathtub. I completely forgot to take photos of it all.
Original textTranslated by Google
Response from Property: Dear Valued Guest: We are delighted to receive your recognition of our work. We cherish your trust and will continue to strive to provide excellent service to every guest. We apologize for any inconvenience caused to your stay and hope you will give us another chance. We will make adjustments promptly and look forward to your next visit.
Guest User
Executive Queen Room
Stayed in Nov 2025
Family
26 reviews
10/10
Outstanding
Posted on Dec 25, 2025
The hotel knew I was traveling with a child, so they specifically upgraded us to a room with a 2.4-meter king bed and provided baby amenities. That was really nice!
Original textTranslated by Google
Response from Property: ♥酒店步行”2分鐘“抵達中央大街♥酒店有免費停車場方便您自駕出行♥酒店步行5分鐘可以到”紅專早市”品嚐特色東北美食♥酒店出門右轉3號線地鐵口友誼宮站♥非常感謝額您在百忙之中抽出時間對入住體驗做出真誠的點評。用心服務每一位客人,讓每一位客人賓至如歸,住的開心,住的滿意是我們應做的事情。能過得到您的滿意與誇獎,我們非常榮幸.期待您與凱瑞酒店的再次相遇!
Guest User
Queen Room
Stayed in Nov 2025
Couple
1 reviews
10/10
Outstanding
Posted on Dec 15, 2025
The room was quite clean, and the location was decent. Overall, there weren't any major issues. It's a good choice for a one or two-night stay.
Original textTranslated by Google
Response from Property: ♥酒店步行”2分鐘“抵達中央大街♥酒店有免費停車場方便您自駕出行♥酒店步行5分鐘可以到”紅專早市”品嚐特色東北美食♥酒店出門右轉3號線地鐵口友誼宮站♥致親愛的客人:非常感謝您的高度認可與喜愛!凱瑞酒店位於哈爾濱商業中心與中央大街相鄰,地處松花江太陽島、哈爾濱冰雪大世界、哈爾濱大劇院隔江相望,地理位置優越,從酒店步行即可到達哈爾濱必遊景點中央大街、索菲亞教堂、防洪紀念塔、中東鐵路網紅橋。我們將用心為您服務,做好房間衞生為您保駕護航,願我們貼心的入住服務,可以成為您難忘的回憶,期待您下次回家!!!
Guest User
Executive Queen Room
Stayed in Nov 2025
Business traveler
5 reviews
10/10
Outstanding
Posted on Dec 15, 2025
Excellent location, super close to Central Street, just a minute's walk away, very convenient. Clean and hygienic.
Original textTranslated by Google
Response from Property: ♥酒店步行”2分鐘“抵達中央大街♥酒店有免費停車場方便您自駕出行♥酒店步行5分鐘可以到”紅專早市”品嚐特色東北美食♥酒店出門右轉3號線地鐵口友誼宮站♥致親愛的客人:非常感謝您的高度認可與喜愛!凱瑞酒店位於哈爾濱商業中心與中央大街相鄰,地處松花江太陽島、哈爾濱冰雪大世界、哈爾濱大劇院隔江相望,地理位置優越,從酒店步行即可到達哈爾濱必遊景點中央大街、索菲亞教堂、防洪紀念塔、中東鐵路網紅橋。我們將用心為您服務,做好房間衞生為您保駕護航,願我們貼心的入住服務,可以成為您難忘的回憶,期待您下次回家!!!
Guest User
Queen Room
Stayed in Dec 2025
Couple
4 reviews
10/10
Outstanding
Posted on Jan 17, 2026
Our hotel room was clean and the staff was friendly . It was a great experience
Response from Property: ♥酒店步行”2分鐘“抵達中央大街♥酒店有免費停車場方便您自駕出行♥酒店步行5分鐘可以到”紅專早市”品嚐特色東北美食♥酒店出門右轉3號線地鐵口友誼宮站♥非常感謝額您在百忙之中抽出時間對入住體驗做出真誠的點評。用心服務每一位客人,讓每一位客人賓至如歸,住的開心,住的滿意是我們應做的事情。能過得到您的滿意與誇獎,我們非常榮幸.期待您與凱瑞酒店的再次相遇!
Guest User
Queen Room
Stayed in Dec 2025
Couple
26 reviews
6.0/10
Posted on Jan 4, 2026
Just normal 3stars hotel.
Response from Property: 尊敬的貴賓:您好,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務。因其他因素影響到您的入住體驗我們很抱歉,希望您能再給我們一次機會,我們會及時做出調整,期待您的再次光臨。